BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
People-leadership experience in customer success or post-sales, track record in retention and revenue expansion, strong coaching and cross-functional collaboration, data-driven decision making.
Flexential: Provider of secure data center colocation and cloud infrastructure.
2+ YOE2-3 years B2B customer success experience, CRM and Microsoft Office proficiency, strong communication, presentation, technical aptitude, time management, and statistical analysis skills.
Lumion: Operating system for trade and technical school management.
2+ YOE2–3 years in customer success or partner management; strong communication and project management; CRM proficiency; SaaS/edtech experience preferred.
Scrunch AI: AI-powered platform for brand visibility and search optimization.
5+ YOE5+ years in customer success or account management; proven enterprise book of business; strong AI tool fluency; excellent communication; team-oriented; comfortable with ambiguity.
PDQ: Provides software deployment and IT asset management solutions.
7+ YOE7+ years SaaS/B2B customer success or account management; enterprise relationship management; proven retention and expansion outcomes; CRM (Salesforce or HubSpot) and Microsoft Office proficiency; ability to demo technical SaaS products.
Salesforce, HubSpot, Outlook, Microsoft Excel, Word, PowerPoint, Deploy, Inventory, Connect, SimpleMDM, SmartDeploy
MarketStar: Provides outsourced B2B sales and revenue acceleration services.
2+ YOE2+ years customer success or account management experience; digital advertising/platform experience preferred; strong consultative communication; CRM and account documentation skills; English required; Mandarin preferred.
San Mateo or New York City or Boston or Salt Lake City
HybridFull Time
Overjet: AI platform for dental diagnostics and practice management.
5+ YOE5+ years in customer success in SAAS or similar product; renewals experience; excellent communication; Bachelor’s degree or extensive experience; experience in management consulting; interest in AI, insurance, dentistry, and technology; strong work ethic in a high-growth startup.
AtlassianNASDAQ: TEAM: Develops software for team collaboration and project management.
3+ YOERequires 3–5 years of customer success management experience, technical audience experience, strong communication and relationship-building skills, and the ability to influence, negotiate, manage expectations, and meet deadlines.
HireVue: Provides AI-powered video interviewing and talent assessment software.
2+ YOERequires 2+ years in customer success, account management, SaaS/technology consulting, or project/change management; Salesforce and Microsoft Office proficiency; client relationship experience in technology environments.
Salesforce, Microsoft Office Suite, Google User Enrollment
CSC: Provides global business administration and compliance solutions.
3+ YOE3+ years B2B account management experience; strong client relationship, negotiation, analytical and communication skills; comfort with technology, CRM usage, and presenting to executives.
Microsoft Teams, Microsoft PowerPoint, Microsoft Excel, Salesforce CRM
Becklar: Provider of remote monitoring and critical safety response solutions.
5+ YOE5+ MgmtBachelor's degree or equivalent preferred, 5+ years of relevant industry and leadership experience, customer success or account management leadership, team management, business systems proficiency, and strong analytical, communication, and problem-solving skills.
Carv: AI-powered wearable motion sensors for personalized ski coaching.
Experience in customer experience/support operations, people operations or similar; experience managing interns or junior staff; hands-on with HR platforms (Rippling a plus), CRM/support tooling, and data-driven decision making; strong organisational and project-management skills.
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yrRemoteFull Time
Tendo: Software connecting patients and clinicians for seamless healthcare experiences.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Austin or Nashville or Seattle or San Jose or San Diego or Salt Lake City or Raleigh or Durham or Phoenix or Oakland or New York City or Minneapolis or Miami or Los Angeles or Houston or Denver or Dallas or Columbus or Chicago or Boston or Atlanta or United States or Canada
RemoteFull Time
Reflow: Workforce and workflow intelligence platform for enterprise operations.
Experienced Head/VP of Customer Success from VC-backed B2B startups, proven in managing and scaling CS teams, designing end-to-end CS lifecycle, comfortable working fractional/hourly, based in USA or Canada.
Nexus IT: A managed IT, cybersecurity and cloud services provider focused on people, relationships, and results.
5+ YOE5+ years in IT account management or client success; familiarity with M365 administration, cybersecurity practices, IT strategy; strong communication and project management skills; business/delivery credentials preferred.
PassiveLogic: Provides autonomous control platforms for smart building infrastructure.
Customer-facing experience in technical/software environments, strong knowledge of building controls and HVAC, exceptional communication, project and relationship management, technical troubleshooting, and cross-functional collaboration.
CallTower: Provides cloud-based unified communications and contact center solutions.
5+ YOEBachelor's degree or 6+ years of related experience; 5+ years related experience, including 3+ years managing high-revenue accounts, preferably in technology. Strong communication, presentation, reporting, and data analysis skills.