25 customer success manager jobs at 21 companies in Ware, MA
2w
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Customer Success Manager
Hudson, Massachusetts, United States
$120k-$140k/yr OnsiteFull Time
5+ YOE5+ years in customer success/account management in industrial or IT/OT environments; renewals and managed services experience; working knowledge of networking and industrial control systems; Six-Sigma Green Belt; strong communication and leadership.
Rockwell, Schneider, Aveva, KMS
2mo
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Customer Success Manager
Rocky Hill, Connecticut, United States
$60k-$70k/yr OnsiteFull Time
Proven customer success or account management experience with SaaS/subscription models and ARR management; strong analytical, communication, and relationship-building skills; familiarity with CRM and ERP; high school minimum, bachelor\u0002s preferred.
Rockwell Automation, ERP, CRM
3w
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Customer Success Representative
White River Junction or Woburn or South Windsor or Warwick or Norwood or South Portland
$30/hr HybridFull Time
1+ YOEBachelor's degree, 1+ year customer service experience, strong communication, Microsoft Office proficiency, ability to verify insurance and manage accounts, English fluency; Spanish preferred.
Microsoft Office
1mo
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Property Success Manager
Springfield, Massachusetts, United States
$75k-$80k/yr FieldFull Time
Relationship-building experience, valid driver’s license and reliable transportation, experience in account management/customer success/property management or similar, excellent communication and organizational skills, ability to travel throughout Massachusetts.
6d
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Cloud Phone Implementation & Customer Success Specialist
Chicopee, Massachusetts, United States
$70k-$100k/yr OnsiteFull Time
Experience with cloud telephony, number porting, telecommunications, VoIP, UCaaS, networking, technical support, implementation, customer success, or project management; strong communication and customer service skills.
Zoom Phone, Zoom Workplace
6d
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Cloud Phone Implementation & Customer Success Specialist
Chicopee, Massachusetts, United States
$70k-$100k/yr OnsiteFull Time
Experience with Zoom Phone or cloud telephony, telephone number porting, telecommunications, VoIP, UCaaS, networking, technical support, implementation, customer success, or project management; strong communication skills required.
Zoom Phone, Zoom Workplace
3d
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Client Success Manager (MedInsight)
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yr RemoteFull Time
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
1mo
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
3w
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Director of Customer Long-term Success and Loyalty - Acton, MA / San Diego, CA (Hybrid)
Acton or San Diego
$187k-$281k/yr HybridFull Time
15+ YOEBachelor's degree preferred, 15 years in customer success/experience or related fields, proven cross-functional leadership, strong analytical and program management skills, experience with lifecycle programs and driving retention.
Customer Data Platform (CDP), NPS
2w
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$68k-$126k/yr RemoteFull Time
5+ YOE4+ MgmtRequires 5+ years in Customer Success, Account Management, Professional Services, or SaaS; 4+ years leading teams of 5+; SaaS metrics, renewals, executive presentations, cross-functional leadership, and bachelor's degree.
SaaS, ARR, MRR, NRR, GRR, CAC, LTV
6d
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One Stop Student Success Specialist
Storrs or Connecticut
$54k-$58k/yr OnsiteFull Time
2+ YOEBachelor's degree and two years of related full-time experience, or equivalent combination. Requires high-volume customer service, detail orientation, independent judgment, communication, organization, problem-solving, and data system experience.
PeopleSoft
3w
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Customer Program Owner - Health 100
Woonsocket or Connecticut or New York or Massachusetts
$100k-$232k/yr RemoteFull Time
10+ YOE10+ years enterprise customer-facing program management or customer success experience, enterprise software implementation fluency, cross-functional coordination, structured communication and long-horizon program management.
1mo
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Enterprise Manager - Life Sciences
Seattle or Chicago or Hartford or Boston or Austin or Tampa or Philadelphia or Hoboken or Salt Lake City or Providence or Portland or Atlanta or Raleigh or Nashville or Newark or Columbus or Phoenix
RemoteFull Time
3+ YOE3+ years client services/consulting/customer success in life sciences, experience with pharma clients, strong communication, data analysis, and organizational skills; BS/BA required.
Tableau, Microsoft Excel, Salesforce, CRM
1w
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Enterprise Account Manager, Large Dealer Groups - East
North America or United States or Canada or Peterborough or Holmdel or Canada or Canada or Canada
$100k/yr RemoteFull Time
5+ YOEAutomotive industry experience required; 5+ years of account management preferred, proven sales success, bachelor's degree or equivalent experience, and experience with Salesforce, Outreach, and presentation tools.
Salesforce, Outreach
1w
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Assistant Manager - Service Experience - Shoppes At Blackstone Valley Rack
Millbury, Massachusetts, United States
$17-$27/hr OnsiteFull Time
Goal-oriented retail leader with successful results, strong organization, delegation, communication, interpersonal, prioritization, and follow-through skills; proficiency with Windows, iOS, and Android; high school diploma preferred.
Microsoft Windows, iOS, Android
1w
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General Manager - Remodeling Industry
Franklin or Boston
$200k/yr OnsiteFull Time
Requires construction or home improvement industry success, strong leadership, data analysis, customer service, and a valid driver's license with a clean record and reliable vehicle.
2mo
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Automotive Finance Manager
Westborough, Massachusetts, United States
$150k-$200k/yr OnsiteFull Time
3+ YOEMinimum 3 years F&I producer experience, valid driver's license with good driving record, successful MVR/background/drug screen, proven track record and customer satisfaction, F&I training preferred.
1w
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Sr Account Manager Datacom
Woburn or Rocky Hill or Canton
$65k-$111k/yr HybridFull Time
3+ YOERequires 3–5+ years of datacom networking cabling experience, a valid driver's license and satisfactory record, sales success, customer relationship skills, presentations, MS Office proficiency, and ability to negotiate with enterprise stakeholders.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
1w
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Fulfillment Associate
Monson, Massachusetts, United States
$18/hr OnsiteFull Time
Detail-oriented, organized, efficient, adaptable, and committed to customer satisfaction and team success; able to manage multiple tasks and communicate cross-functionally.
3w
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Construction Heavy Equipment Sales Representative
Westborough, Massachusetts, United States
$50k-$150k/yr FieldFull Time
Prior experience with heavy ag or construction equipment, proven sales success, strong customer service and communication, problem-solving, territory management, and Microsoft Office proficiency.
Microsoft Office, CRM
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