35 customer success manager jobs at 25 companies in Wayne, MI
1w
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Associate Customer Success Manager (Audit)
Ann Arbor or Eagan
$71k-$131k/yr HybridFull Time
1+ YOEBachelor's or equivalent,1–3 years Customer Success/Account Management in SaaS,1–3 years accounting/audit preferred,proficiency with CRM and customer success platforms,strong communication and data-driven skills.
2mo
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Customer Success Manager
Ann Arbor, Michigan, United States
HybridFull Time
4+ YOE4+ years customer-facing experience; BA/BS in finance, business, engineering or related; proficiency with Microsoft Excel and CRM; strong communication, problem-solving, and account management skills; SaaS or automotive experience preferred.
Microsoft Excel, CRM, Salesforce, HubSpot
1mo
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Success Manager
Ann Arbor or Detroit or Toledo or Michigan or Ohio
FieldFull Time
3+ YOE3+ years in sales/account management/operations/revenue-focused customer success, track record meeting performance metrics, proficiency with Microsoft Office (Outlook, Excel, Word) and CRM, ability and willingness to travel within a defined territory.
Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
1mo
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Client Success Manager
Farmington Hills, Michigan, United States
$65k-$75k/yr HybridFull Time
2+ YOEHigh school required; bachelor\u0002s preferred. 2 years client success/account or relationship management experience in B2B required. Familiarity with financial services or Symitar preferred. Up to 50% travel.
Symitar
5d
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Lead Customer Success Engineer
Detroit, Michigan, United States
$116k-$145k/yr RemoteFull Time
5+ YOERequires 5+ years of experience, leadership and mentoring ability, enterprise customer experience, strong technical communication, SaaS expertise, Dynatrace expertise, and professional Dynatrace certification.
AWS, Microsoft Azure, Kubernetes, OpenStack, OpenShift, Google Cloud, Cloud Foundry, SAP, Apache, IIS, WebSphere, WebLogic, React, JBoss, Java Servlets, PHP, HTML, CSS, JavaScript, Ajax, iOS, Android WebKit, Ansible, Jenkins, Chef, Puppet, ServiceNow, BMC, Microsoft, Google Cloud
3w
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Customer Success Partner / Customer Service Representative (Data Entry)
Mount Clemens, Michigan, United States
OnsiteFull Time
2+ YOE2+ years data entry/customer service experience, ERP experience required, strong Microsoft Office skills, excellent communication, attention to detail, and ability to manage multiple priorities.
ERP, Microsoft Outlook, Microsoft Excel, Microsoft Word
6d
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Client Success Manger
Detroit, Michigan, United States
OnsiteFull Time
3+ YOERequires 3–7+ years in customer success, account management, consulting, or SaaS; enterprise portfolio experience; retention and renewal results; executive communication, stakeholder, and project management skills.
KODE OS, Building Automation Systems (BAS/BMS), HVAC Controls, Salesforce, CRM
2mo
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MAINFRAME CUSTOMER SUCCESS SPECIALIST | BMC Software Careers
Detroit or Houston or San Francisco or New York City or Washington or United States
$115k-$191k/yr RemoteFull Time
10+ YOE10+ years mainframe (z/OS) expertise, experience with BMC/competitor mainframe tools and DB2, strong consulting and executive-level customer management, bilingual English/Spanish, BS in CS or equivalent experience, cross-functional alignment skills.
z/OS, DB2
1mo
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Client Success Partner
Royal Oak or San Francisco or New York City or Chicago
$55k-$80k/yr HybridFull Time
2+ YOE2+ years customer success experience, bachelor’s degree required, experience with adoption campaigns, automation, portfolio management, data-driven retention and upsell; strong consultative communication.
1mo
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Senior Client Success Manager
Detroit or Michigan
$80k-$95k/yr RemoteFull Time
3+ YOE3+ years in programmatic advertising or client-facing roles, hands-on experience with DSPs, strong Excel and PowerPoint skills, excellent communication and analytic ability, travel as needed.
Zeta Marketing Platform (ZMP), DSPs, Microsoft Excel, Microsoft PowerPoint, Microsoft Office
1w
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Remote Client Success Manager
Toledo, Ohio, United States
RemoteFull Time
Customer service or sales experience, strong communication skills, leadership potential, self-motivation, independent work ability, virtual collaboration skills, and coachability are required.
1mo
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
2w
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$68k-$126k/yr RemoteFull Time
5+ YOE4+ MgmtRequires 5+ years in Customer Success, Account Management, Professional Services, or SaaS; 4+ years leading teams of 5+; SaaS metrics, renewals, executive presentations, cross-functional leadership, and bachelor's degree.
SaaS, ARR, MRR, NRR, GRR, CAC, LTV
2mo
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Client Success Onboarding Specialist
Southfield, Michigan, United States
OnsiteFull Time
2+ YOE2+ years in customer service or account management, strong automotive industry knowledge, excellent phone etiquette and organizational skills, Bachelor's preferred or equivalent experience, willingness to travel.
1w
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Remote Client Success Specialist
Windsor, Ontario, Canada
RemoteFull Time
Conduct virtual client consultations, build and maintain client relationships, manage records and scheduling; strong communication, self-motivation, and coachability required.
Zoom
1mo
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Implementation Manager
Detroit, Michigan, United States
HybridFull Time
3+ YOEConstruction field experience with required MEP trade background, 3+ years in customer success/implementation or construction operations, HubSpot CRM familiarity, strong communication and training skills, willing to travel up to 25%.
RIVET, HubSpot
3w
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Manager, Technical Adoption, AMER
Denver or Colorado or San Francisco or California or Massachusetts or Boston or Novi or Atlanta or Portland
$97k-$174k/yr HybridFull Time
5+ YOE5+ years leading teams in SaaS or customer success, bachelor’s degree required (advanced degree preferred), strong communication and cross-functional collaboration, ability to travel up to 30%.
2w
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Account Manager, Platform Innovation
Los Angeles or Chicago or Detroit or New York City or Philadelphia or Washington
$102k-$150k/yr OnsiteFull Time
3+ YOERequires 3–5+ years in strategic account management, customer success, or related B2B roles; restaurant or hospitality experience; data, spreadsheet, dashboard, basic SQL, communication, and AI tool proficiency.
SQL
1w
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General Manager - Let's Play Soccer, Grand Blanc
Grand Blanc, Michigan, United States
$70k-$80k/yr OnsiteFull Time
Requires sales success, lead or supervisor experience, and a bachelor's degree or equivalent experience in customer service, sales, or operations. Must be 18+; bilingual Spanish/English and soccer background are bonuses.
6d
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Implementation Specialist
Livonia, Michigan, United States
OnsiteFull Time
2+ YOEBachelor's degree or equivalent; 2+ years in software implementation, project management, onboarding, professional services, customer success, or technical consulting; Microsoft Office proficiency and customer-facing experience.
Microsoft Office, Salesforce, HubSpot
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