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202 customer success manager jobs at 145 companies in Windham, NH

1w
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Customer Success Manager
Lisbon or Portugal or Boston or Sydney
€32k-€38k/yr RemoteFull Time
Salsify
Salsify: Private PXM software helping brands, manufacturers, distributors, and retailers manage product data.
3+ YOERequires 3–5 years in customer success, consulting, technical account management, or equivalent; measurable customer outcomes, SaaS experience, customer success tools, complex account management, cross-functional collaboration, and data fluency.
Salesforce, Gemini
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1mo
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Customer Success Manager
Peabody, Massachusetts, United States
$70k-$75k/yr OnsiteFull Time
Access Information Management
Access Information Management: Private records management serving organizations with secure storage, digitization, information governance, and destruction services.
3+ YOEBachelor’s degree required; 3–6 years in Customer Success, Account Management, or client-facing SaaS, RIM, or subscription roles. Requires CRM and customer success tool proficiency, analytics, and executive communication.
Salesforce, HubSpot, Gainsight, Totango, ChurnZero
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1mo
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Customer Success Manager
Boston, Massachusetts, United States
$90k-$110k/yr OnsiteFull Time
Adaptive
Adaptive: N AI-native project accounting platform serving construction companies and the accounting firms that support them.
3+ YOE3+ years SaaS customer success/onboarding experience; full-lifecycle customer management, strong communication, data-driven with CRM and reporting tooling familiarity.
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3w
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Manager, Customer Success
Cambridge, Massachusetts, United States
$108k-$115k/yr HybridFull Time
EverQuote
EverQuoteNasdaq: EVER: Public online insurance marketplace connecting consumers with property-and-casualty carriers and agents through digital referrals.
5+ YOE2+ MgmtBachelor's degree or equivalent; 5+ years of customer success or sales experience; 2+ years managing customer-facing teams of 3+; SaaS or insurance experience preferred.
EverQuote Pro
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1w
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Customer Success Manager
Detroit or Boston
HybridFull Time
Realtime Robotics
Realtime Robotics: Private industrial automation software helping manufacturers and robotics integrators plan, optimize, and deploy multi-robot workcells.
3+ YOERequires 3–5+ years in customer success, account management, or a technical customer-facing role; manufacturing or robotics knowledge; CRM proficiency; strong communication and relationship management skills; travel willingness.
HubSpot, Siemens Process Simulate, Roboguide, Resolver, SaaS
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3mo
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Customer Success Manager
Boston or Somerville
$130k-$155k/yr OnsiteFull Time
CYVL
CYVL: Physical AI infrastructure intelligence platform helping governments and engineers manage roads, sidewalks, bridges, utilities, and public assets.
4+ YOE4+ years in Customer Success with multi-client management, onboarding, QBRs, data-driven, growth mindset, AI-first approach, strong communication.
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3d
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Customer Success Manager
Woburn, Massachusetts, United States
$85k-$100k/yr HybridFull Time
Monotype
Monotype: Private typography and font-technology providing typefaces, licensing, and font-management tools to brands and creatives worldwide.
5+ YOE5+ years in Customer Success, onboarding, support, or SaaS operations. Requires relationship management, customer training, CRM and automation tool proficiency, organization, communication, and problem-solving skills.
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1mo
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Customer Success Manager
New York City or Boston
HybridFull Time
Ocean
Ocean: Consumer membership giving online shoppers free expedited shipping, returns, package protection, and order tracking across independent brands.
Experience in customer success/account management with a track record driving adoption and outcomes; strong communication and data storytelling; comfortable with ambiguity in an early-stage environment.
Shopify
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1mo
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Customer Success Manager
Hudson, Massachusetts, United States
$120k-$140k/yr OnsiteFull Time
InflexionPoint
InflexionPoint: Private U.S. systems integrator providing automation, analytics, AI, and IT/OT services to regulated industrial companies.
5+ YOE5+ years in customer success/account management in industrial or IT/OT environments; renewals and managed services experience; working knowledge of networking and industrial control systems; Six-Sigma Green Belt; strong communication and leadership.
Rockwell, Schneider, Aveva, KMS
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1mo
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Customer Success Manager
Boston or New York
HybridFull Time
Onescreen.ai
Onescreen.ai: N OOH advertising platform that helps brands and agencies plan, buy, and measure campaigns.
4+ YOE4–8 years client-facing campaign or customer success experience; strong project management; HubSpot, Google Suite, Gong, Zoom, Slack familiarity; bachelor's degree preferred.
HubSpot, Google Suite, Gong, Zoom, Slack
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3w
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Customer Success Manager
Boston or New York City
HybridFull Time
OnCorps
OnCorps: Agentic AI platform serving asset managers and fund administrators with investment reconciliation, reporting, and pricing tools.
8+ YOERequires 8+ years in customer success, relationship management, or account strategy within investment operations technology or financial services, plus institutional account growth expertise and executive communication skills.
HubSpot, Gong
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1w
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Business Customer Success Manager
Denver or Atlanta or Novi or Portland or Boston
$72k-$128k/yr OnsiteFull Time
Autodesk
AutodeskNASDAQ: ADSK: Global provider of software for design, engineering, and manufacturing.
Up to 5 years in Customer Success, Account Management, Sales, Renewals, or customer-facing roles; strategic solution alignment, success planning, executive communication, complex account management, and cross-functional collaboration.
Gainsight
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1mo
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Customer Success Manager
Canton, Massachusetts, United States
HybridFull Time
Aqueduct Technologies
Aqueduct Technologies: Privately held, minority-owned IT solutions provider delivering consulting, resale, and managed services to organizations.
3+ YOE3+ years customer success or managed services experience in MSP/IT/SaaS, strong executive communication, ability to run business reviews, create SOPs, analyze operational metrics; experience with Salesforce, ConnectWise, BrightGauge, Microsoft Office.
Salesforce, ConnectWise, BrightGauge, Microsoft Office
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1mo
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Customer Success Manager
Boston, Massachusetts, United States
$90k-$110k/yr HybridFull Time
Black Kite
Black Kite: AI-native third-party cyber risk management platform helping organizations manage vendor cyber risk.
3+ YOE3-5 years in customer success or SaaS, experience with CRM/CS tools, onboarding and expansion, strong communication and presentation skills, technical aptitude, proficient with MS Office.
Salesforce, Gainsight, Vitally, Microsoft Office
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2mo
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Senior Customer Success Manager
Boston, Massachusetts, United States
HybridFull Time
Nasuni
Nasuni: The unstructured data foundation for enterprise teams and AI, powering where work happens.
5+ YOE5+ years in enterprise SaaS customer-facing roles, proven experience managing strategic accounts, leading executive reviews, driving adoption and retention, customer health management, cross-functional partnership, and experience with customer success platforms.
Gainsight, Totango, ChurnZero, Planhat, CRM, Salesforce, Gong, Microsoft Copilot, ChatGPT Enterprise, Claude, Gemini
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3w
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Inside Customer Success Manager
Boston, Massachusetts, United States
$80k-$100k/yr HybridFull Time
Nexthink
Nexthink: Software provider helping IT teams improve digital workplace experiences through analytics, automation, and employee feedback.
2+ YOERequires 2–3+ years in customer success, account management, or business development in software, with SaaS adoption, technical aptitude, executive communication, customer presentation, organization, and English fluency.
Customer Relationship Management (CRM)
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3w
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Senior Customer Success Manager
Cambridge or Massachusetts
RemoteFull Time
Prudentia Sciences
Prudentia Sciences: AI-powered life sciences dealmaking platform helping pharma, biotech, and investors evaluate drug assets for diligence and valuation.
5+ YOERequires 5+ years in customer success, consulting, partnerships, account management, or implementation within pharmaceutical, biopharma, biotech, or life sciences industries, plus drug development and portfolio management knowledge.
AI/ML, HubSpot
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1mo
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Customer Success Manager - Boston
Boston, Massachusetts, United States
$110k-$135k/yr OnsiteFull Time
NetBrain Technologies
NetBrain Technologies: Private network automation software helping enterprise IT and managed-service teams troubleshoot, assess, and change hybrid networks.
5+ YOE5+ years in customer success or account management in B2B software; renewal ownership; executive presence; Salesforce proficiency; ability to interpret product usage and drive outcomes.
Salesforce, Gainsight
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1w
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Manager, Customer Success - Boston
Boston, Massachusetts, United States
$108k-$144k/yr HybridFull Time
Datadog
DatadogNASDAQ: DDOG: Cloud observability and security platform for the AI era.
6+ YOE3+ MgmtRequires customer success or account management experience, 3+ years in SaaS, and 3+ years leading high-performing CSM teams. Must negotiate renewals, upsells, pricing objections, and contract terms.
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2w
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Sr Customer Success Manager
Boston or New York City or Washington
$120k-$179k/yr HybridFull Time
Workday
WorkdayNASDAQ: WDAY: Enterprise cloud applications for finance and human resources.
5+ YOERequires 5+ years managing large healthcare enterprise relationships, customer success, sales, or software consulting; SaaS experience, communication skills, bachelor's degree or equivalent, and up to 30% travel.
SaaS, Workday, Oracle, SAP, PeopleSoft
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