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181 customer success jobs at 102 companies in Miami, FL

2mo
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Customer Success
Miami or United States
RemoteFull Time
Matia
Matia: Unified DataOps platform for data management and observability.
3+ YOE3-6 years B2B SaaS customer success owning a book of business; early-stage startup experience; Mid-Market/Enterprise experience; technical fluency with data personas; strong communication and customer outcome focus.
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3mo
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Customer Success Specialist
Delray Beach, Florida, United States
HybridAll Commitments Available
PetMeds
PetMedsNASDAQ: PETS: Online retailer of prescription and non-prescription pet medications.
Customer success role in high-volume sales/service; strong written and verbal communication; proficient in MS Office and Google Workspace.
Microsoft Office, Google Workspace
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Customer Success Associate
Fort Lauderdale, Florida, United States
RemoteFull Time
SubBase
SubBase: SaaS platform for managing construction material procurement and workflows.
5+ YOE5+ years in customer success/account management/support, strong organization and communication, willing to travel 25–35%, experience with CRM/CS platforms preferred.
Salesforce, HubSpot, Gainsight
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Customer Success Manager
Plantation, Florida, United States
OnsiteFull Time
Inspected
Inspected: Remote virtual inspection and permitting platform for construction projects.
5+ YOE5+ years in customer success/account management or related field; experience with permitting/municipal workflows preferred; strong analytical, communication, and process-building skills; Microsoft Office proficiency.
Microsoft Office Suite, HubSpot
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1mo
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Customer Success Manager
Miami, Florida, United States
OnsiteFull Time
Guardz
Guardz: Provides cybersecurity software and insurance for small business networks.
3+ YOE3+ years in B2B SaaS customer success or account management; experience with full-lifecycle, high-velocity post-sales; strong written/verbal communication, data-driven decision making, presentation and facilitation skills.
Claude, Totango, ChurnZero, Gainsight
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2mo
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Customer Success Representative
Boca Raton or Orlando
OnsiteFull Time
SBA Communications
SBA CommunicationsNASDAQ: SBAC: Owns and operates wireless infrastructure for telecommunications providers.
3+ YOE3+ years customer success/account management and telecom experience preferred; CRM proficiency (Microsoft Dynamics 365), strong verbal/written communication, relationship building, problem solving, AR exposure, bachelor's degree or relevant experience.
CRM, Microsoft Dynamics 365
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2w
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Junior Customer Success Manager
Miami or United States
RemoteFull Time
Sumsub
Sumsub: AI-based platform for identity verification and regulatory compliance.
Prior customer success, account management, business development, or project management experience in crypto, fintech, or payments; KYC knowledge is preferred; analytical and proactive approach required.
Google Sheets, Microsoft Excel
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3w
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Senior Customer Success Manager
Miami, Florida, United States
OnsiteFull Time
Reeco
Reeco: AI-powered procure-to-pay platform for the hospitality industry.
5+ YOE5+ years enterprise customer success/SAM experience in B2B SaaS, managing enterprise portfolios, driving renewals and expansion, executive relationship-building, commercial mindset, CRM/platform proficiency, and ability to travel 20-25%.
Salesforce, Gainsight, HubSpot
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2mo
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RVP, Customer Success
Miami or London or Madrid
RemoteFull Time
Candex
Candex: Automated platform for enterprise procurement and global vendor payments.
Procurement domain expertise with Ariba/Coupa/ERP experience, executive presence with Fortune 500 clients, product mastery, strong influencing and communication skills, proficiency in Google and Microsoft suites, CRM experience; Bachelor's or advanced degree preferred.
Ariba, Coupa, SAP, Oracle, Taulia, Google Suite, Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Customer Relationship Management (CRM)
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1mo
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Customer Success Lead
Fort Lauderdale or Holmdel or Verona
$65k-$80k/yr HybridFull Time
CentralReach
CentralReach: Software for autism care and special education therapy providers
1+ YOE1+ year client-facing experience, college degree preferred; strong relationship building, conflict resolution, project management, CS metrics knowledge, and excellent communication.
CentralReach, Salesforce, Microsoft Outlook, Electronic Medical Records (EMR), Electronic Health Records (EHR)
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Customer Success Manager - NORAM/LATAM
Miami, Florida, United States
RemoteFull Time
Freightos
FreightosNasdaq: CRGO: Global digital booking and payment platform for freight
2+ YOE2+ years in customer success or related customer-facing B2B SaaS roles; experience with enterprise accounts, adoption, enablement, retention, and churn risk identification; strong communication and cross-functional collaboration.
Salesforce, Zoho, Jira, Confluence
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2d
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Customer Success Specialist - Merchant Services
Boca Raton, Florida, United States
OnsiteFull Time
TouchSuite
TouchSuite: Provides payment processing and point-of-sale solutions for businesses.
Customer-facing experience in service, success, account management, retention, sales, banking, payments, or similar; strong communication, problem-solving, ownership, and commercial judgment required.
Salesforce, Fiserv AccessOne, TSYS
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3w
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Customer Success Specialist
Fort Lauderdale, Florida, United States
OnsiteFull Time
Xendoo
Xendoo: Provides cloud-based bookkeeping and tax services for small businesses.
Provide customer support and onboarding for small business clients; comfortable with numbers; strong communication, multitasking, and tech skills; collections experience a plus.
QuickBooks Online, Xero
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1w
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Customer Success Agent
Fort Lauderdale, Florida, United States
OnsiteFull Time
BrandsMart USA
BrandsMart USANYSE: AAN: Retailer of name-brand consumer electronics and household appliances.
2+ YOERequires 2+ years of customer service experience, e-commerce marketplace experience with Amazon and eBay, strong communication, multitasking, and CRM and marketplace dashboard proficiency.
Amazon, eBay, Google, Yelp, CRM
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3mo
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Customer Success Specialist
Miami or Quincy or United States
$65k-$77k/yr HybridFull Time
ALTO Alliance
ALTO Alliance: A technology-driven retail crime prevention and legal advocacy provider.
1+ YOEAssociate degree or 1 year retail customer service; valid driver license; strong communication; detail-oriented; LPQ certification within 1 year.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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2w
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Customer Success Consultant
Miramar, Florida, United States
OnsiteFull Time
Southern Glazer's Wine and Spirits
Southern Glazer's Wine and Spirits: North America's largest wine and spirits distributor.
1+ YOEHigh school diploma/GED, at least 1 year of business customer service experience, Microsoft Office proficiency, accurate data entry, and effective verbal and written communication.
Microsoft Outlook, Microsoft Word, Microsoft Excel
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2w
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Customer Success Consultant
Miramar, Florida, United States
OnsiteFull Time
Southern Glazer's Wine & Spirits
Southern Glazer's Wine & Spirits: Distributes alcoholic beverages and provides supply chain logistics services.
1+ YOEHigh school diploma/GED and 1+ year customer service experience, Microsoft Office proficiency, accurate data-entry, strong verbal/written communication, flexible scheduling, must be 21+.
Microsoft Outlook, Microsoft Word, Microsoft Excel
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2mo
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Customer Success Associate
Miami Gardens, Florida, United States
$16/hr OnsiteFull Time
El Dorado Furniture
El Dorado Furniture: Furniture retailer offering home furnishings through immersive themed showrooms.
2+ YOE2 years customer service experience preferred, strong communication in English and Spanish, excellent computer skills (Microsoft Office), problem-solving and organizational abilities, able to lift up to 25 lbs.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office, Dispatch Track
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1mo
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Customer Success Manager
Miami, Florida, United States
HybridFull Time
Influur
Influur: Marketplace connecting brands with creators for marketing campaigns
2+ YOE2+ years managing influencer/creator campaigns or SaaS customer success; experience with onboarding, adoption, renewals, churn reduction; familiarity with CMS and e-signature workflows; strong written/verbal communication.
DocuSign, CMS, Pulse
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1mo
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Customer Success Manager
Miami or New York City or Philadelphia or Los Angeles or London or Nairobi or Bangalore or Delhi or Mumbai or Jakarta
$85k-$110k/yr RemoteFull Time
rePurpose Global
rePurpose Global: Helps brands measure and offset their plastic footprint.
3+ YOE3+ years CSM experience owning a book of business, strong project management, comfort with large data sets and compliance workflows, HubSpot experience, strong written and verbal communication.
HubSpot
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