76 customer success operations manager jobs at 59 companies in Diablo, CA
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Customer Success Operations Engineer
San Jose, California, United States
$128k-$134k/yr OnsiteFull Time
2+ YOERequires 2–5 years in operations or customer success operations, hands-on AI workflow experience, CRM and customer success platform experience, advanced Excel/Google Sheets, analytical, project management, and communication skills.
Gainsight, Salesforce, Zapier, Workato, CRM, Customer Success platform, HubSpot, Totango, ChurnZero, Vitally, Microsoft Excel, Google Sheets, SQL, Tableau, Looker, Power BI
2mo
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Customer Success Manager
San Francisco, California, United States
$87k-$139k/yr HybridFull Time
2+ YOE2+ years customer success or account management experience managing a book of business; strong relationship, communication, and operational skills; ability to lead demos and drive adoption; hybrid San Francisco-based with regional travel as needed.
2mo
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Manager, Customer Success
Mountain View or Chicago
HybridFull Time
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Spotter, SpotterViz, LLMs
1mo
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Customer Success Manager
San Francisco, California, United States
$120k-$170k/yr OnsiteFull Time
3+ YOE3+ years in customer-facing, operations, or success roles; strong communicator, detail-oriented, data comfortable, fast learner, startup-ready; healthcare exposure a plus.
1mo
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Customer Success Manager
San Francisco or New York City
$120k-$150k/yr OnsiteFull Time
3+ YOEPost-sales customer management, executive stakeholder engagement, project management, customer health monitoring, and account expansion; preferred 3+ years customer-facing or operational experience; willing to travel.
2mo
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Senior Manager, Customer Success
San Francisco, California, United States
$195k-$231k/yr HybridFull Time
8+ YOE5+ Mgmt5+ years managing CS teams in SaaS, 8+ years in customer success/account management or post-sales roles, quota experience, enterprise lifecycle and retention expertise, data-driven operational judgment, and cross-functional leadership.
1mo
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Customer Success Account Manager
Berkeley, California, United States
$115k-$150k/yr HybridFull Time
3+ YOE3+ years in customer success or technical account management, enterprise account experience, supply chain/logistics background preferred, strong communication, KPI/operational-data literacy, Asana/Jira Service Management familiarity, willingness to travel ~30%.
Asana, Jira Service Management
1mo
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Customer Success Manager - San Francisco
San Francisco, California, United States
$85k-$135k/yr OnsiteFull Time
Proven customer success experience owning accounts, driving adoption and retention in early-stage B2B SaaS; strong communication, CRM hygiene, and operational discipline.
CRM, DMS
18h
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Sr Customer Success Manager - Global Delivery Partnerships
Chicago or New York City or San Francisco
$140k-$155k/yr HybridFull Time
5+ YOERequires 5+ years of experience, a bachelor's degree in economics, finance, business administration, or related field, and experience managing complex enterprise B2B accounts in customer success, account management, strategy, or operations.
SQL
1w
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Customer Success Program Manager
Palo Alto, California, United States
RemoteFull Time
3+ YOERequires 3–6 years in program management, project management, operations, or related work; experience owning organization-wide programs, defining metrics, using data, communicating clearly, and working through ambiguity.
Agentic AI, Asana, Jira, Salesforce, Snowflake
3mo
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Customer Success Leader
San Francisco, California, United States
OnsiteFull Time
6+ YOE6+ years in customer success or post-sales; experience hiring/managing a team; ownership of retention/utilization targets; able to engage VP/C-level stakeholders; proven time-to-value delivery and expansion.
1mo
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Director of Customer Success
New York City or Los Angeles or Austin or San Francisco or London or Manila or Warsaw
$150k-$188k/yr HybridFull Time
6+ YOE3+ Mgmt6-8+ years in customer success or account management in SaaS (martech/adtech preferred), 3+ years people leadership, enterprise account management, executive engagement, CS operations and playbook development.
CreatorIQ, Meta, Snapchat, TikTok, YouTube
2mo
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Customer Operations Manager
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
5+ YOE5+ years in go-to-market operations/strategy or consulting in SaaS; experience with customer success concepts, process design, and data analysis; strong communication and cross-functional collaboration skills.
Microsoft Excel, Salesforce, SQL, Looker, Tableau
1w
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr HybridFull Time
5+ YOERequires 5–10 years in customer success, CS operations, digital CS, lifecycle marketing, or product adoption; SaaS adoption and retention experience; digital program creation; segmentation, health scoring, CRM, automation, AI, and analytics skills.
AI, CRM, SaaS
1w
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr RemoteFull Time
5+ YOERequires 5–10 years in Customer Success, CS Operations, Digital CS, Lifecycle Marketing, or Product Adoption; SaaS adoption and retention experience; digital program development; health scores, segmentation, automation, and customer success platforms.
2mo
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Director, Customer Success
Santa Clara, California, United States
HybridFull Time
8+ YOE8+ years in the semiconductor industry (PD/DV preferred), proven technical team leadership, experience owning strategic customer relationships, ability to operate at technical and executive levels, strong communication and presentation skills.
2w
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Senior Customer Strategy & Operations Manager
London or New York City or San Francisco
HybridFull Time
5+ YOE5+ years in revenue, sales, customer success, or business operations at a high-growth B2B SaaS company; CS operations, SQL, enterprise product, analytical, communication, and AI automation experience required.
SQL, Salesforce
5d
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Senior Customer Success Director
Charlotte or Palo Alto or Washington or New York City or Boston or Atlanta
$150k-$185k/yr HybridFull Time
8+ YOEBachelor’s degree in financial compliance or STEM required; master’s preferred. Requires 8–10 years managing enterprise customer relationships in complex financial institutions, plus regulatory, data, deployment, and AI knowledge.
SaaS, AI, Data Science, Machine Learning, Excel
1mo
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Associate Manager, Customer Experience Partner Success
New York City or Seattle or Phoenix or San Francisco or United States
$95k-$140k/yr OnsiteFull Time
4+ YOE7+ MgmtRequires 4+ years professional experience, bachelor's or master's degree, and 7+ years people management including managing managers. Experience leading scaled support, operations, or quality functions and complex strategy delivery.
AI, Covey Scout for Inbound
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Associate Manager, Customer Experience Partner Success
New York City or Seattle or Phoenix or San Francisco or Boston
$95k-$140k/yr OnsiteFull Time
4+ YOE7+ MgmtRequires 4+ years of professional experience, 7+ years managing people including managers, and a bachelor's or master's degree. Experience leading scaled support, operations, or quality functions is preferred.
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