69 customer success operations manager jobs at 58 companies in Millbrae, CA
1mo
Save
Mark Applied
Hide
Customer Success Operations Manager
San Francisco or New York
$106k-$150k/yr HybridFull Time
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
2w
Save
Mark Applied
Hide
Customer Success Strategy & Operations, Sr. Manager
San Francisco, California, United States
$154k-$209k/yr OnsiteFull Time
8+ YOE8+ years in revenue/business or customer success operations, expertise in forecasting, pipeline management, CRM data integrity, executive advising, and scalable process design.
Salesforce, Gainsight
1mo
Save
Mark Applied
Hide
Customer Success Manager
San Francisco, California, United States
$87k-$139k/yr HybridFull Time
2+ YOE2+ years customer success or account management experience managing a book of business; strong relationship, communication, and operational skills; ability to lead demos and drive adoption; hybrid San Francisco-based with regional travel as needed.
3mo
Save
Mark Applied
Hide
Customer Success Manager
Los Angeles or San Francisco or Austin
HybridFull Time
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
CRM (HubSpot), Analytics tools (Omni, Looker, Tableau), Spreadsheets
2mo
Save
Mark Applied
Hide
Manager, Customer Success
Mountain View or Chicago
HybridFull Time
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Spotter, SpotterViz, LLMs
1mo
Save
Mark Applied
Hide
Customer Success Manager
San Francisco, California, United States
$120k-$170k/yr OnsiteFull Time
3+ YOE3+ years in customer-facing, operations, or success roles; strong communicator, detail-oriented, data comfortable, fast learner, startup-ready; healthcare exposure a plus.
1mo
Save
Mark Applied
Hide
Enterprise Customer Success Manager
San Francisco, California, United States
$175k-$200k/yr OnsiteFull Time
6+ YOE6+ years in customer success or account management for technical software; experience with enterprise SaaS customers (800+ employees); ability to manage up to 30 enterprise customers, escalate/resolution skills, and operate autonomously.
Merge Unified, Merge Agent Handler, Merge Gateway, API, LLMs
2w
Save
Mark Applied
Hide
Digital Customer Success Manager
Mountain View, California, United States
$116k-$192k/yr HybridFull Time
5+ YOERequires 5–10 years in customer success, operations, lifecycle marketing, or product adoption; SaaS adoption and retention success; digital CS program experience; and customer journey, health score, automation, and platform expertise.
AI, automation, customer success platforms, CRM systems, marketing automation tools
2mo
Save
Mark Applied
Hide
Senior Manager, Customer Success
San Francisco, California, United States
$195k-$231k/yr HybridFull Time
8+ YOE5+ Mgmt5+ years managing CS teams in SaaS, 8+ years in customer success/account management or post-sales roles, quota experience, enterprise lifecycle and retention expertise, data-driven operational judgment, and cross-functional leadership.
2w
Save
Mark Applied
Hide
Customer Success Manager
San Francisco or New York City
$120k-$150k/yr OnsiteFull Time
3+ YOEPost-sales customer management, executive stakeholder engagement, project management, customer health monitoring, and account expansion; preferred 3+ years customer-facing or operational experience; willing to travel.
2mo
Save
Mark Applied
Hide
Customer Success Manager
Redwood City, California, United States
$25/hr OnsitePart Time
Leadership, strong communication, scheduling, team management, customer service, and familiarity with CRM tools.
Google, Monday.com, CRM (Radius)
1mo
Save
Mark Applied
Hide
Customer Success Account Manager
Berkeley, California, United States
$115k-$150k/yr HybridFull Time
3+ YOE3+ years in customer success or technical account management, enterprise account experience, supply chain/logistics background preferred, strong communication, KPI/operational-data literacy, Asana/Jira Service Management familiarity, willingness to travel ~30%.
Asana, Jira Service Management
2w
Save
Mark Applied
Hide
Customer Success Manager - San Francisco
San Francisco, California, United States
$85k-$135k/yr OnsiteFull Time
Proven customer success experience owning accounts, driving adoption and retention in early-stage B2B SaaS; strong communication, CRM hygiene, and operational discipline.
CRM, DMS
1mo
Save
Mark Applied
Hide
Customer Operations Manager
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
5+ YOE5+ years in go-to-market operations/strategy or consulting in SaaS; experience with customer success concepts, process design, and data analysis; strong communication and cross-functional collaboration skills.
Microsoft Excel, Salesforce, SQL, Looker, Tableau
2mo
Save
Mark Applied
Hide
Customer Success Leader
San Francisco, California, United States
OnsiteFull Time
6+ YOE6+ years in customer success or post-sales; experience hiring/managing a team; ownership of retention/utilization targets; able to engage VP/C-level stakeholders; proven time-to-value delivery and expansion.
2w
Save
Mark Applied
Hide
Digital Customer Success Manager
Mountain View, California, United States
$116k-$192k/yr RemoteFull Time
5+ YOE5+ years in customer success or related roles; experience building/operating digital CS programs, improving adoption and retention in SaaS; skill with health scores, segmentation, customer journeys, CRM and marketing automation; strong reasoning and analytics.
1w
Save
Mark Applied
Hide
Head of Customer Success
San Francisco or San Francisco
OnsiteFull Time
6+ YOE4+ MgmtRequires 6+ years in customer success and 4+ years managing customer-facing SaaS teams, with experience building operations, managing performance, and developing scalable processes and tools.
Intercom, Salesforce, Notion
2mo
Save
Mark Applied
Hide
Director, Customer Success
Santa Clara, California, United States
HybridFull Time
8+ YOE8+ years in the semiconductor industry (PD/DV preferred), proven technical team leadership, experience owning strategic customer relationships, ability to operate at technical and executive levels, strong communication and presentation skills.
1d
Save
Mark Applied
Hide
Senior Customer Strategy & Operations Manager
London or New York City or San Francisco
HybridFull Time
5+ YOE5+ years in revenue, sales, customer success, or business operations at a high-growth B2B SaaS company; CS operations, SQL, enterprise product, analytical, communication, and AI automation experience required.
SQL, Salesforce
1mo
Save
Mark Applied
Hide
Principal Business Operations Manager - Customer Success Platform
San Diego or Mountain View
$196k-$266k/yr OnsiteFull Time
10+ YOE10+ years in business operations/strategy/consulting with experience driving performance, designing operating models, analytics/financial acumen, executive communication, and cross-functional influence.
Explore Jobs