90 customer success operations manager jobs at 76 companies in Peekskill, NY
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Deployment Operations & Customer Success Manager
New York City, New York, United States
$120k-$160k/yrOnsiteFull Time
Concourse Tech: Building AI-native software for state and local governments.
3+ YOE3+ years in customer success, implementation, or deployment operations; experience with government or enterprise clients; strong project management, communication, and relationship-building skills; comfortable using AI tools like Claude.
Affinity: Relationship intelligence platform for financial dealmakers.
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
Coral Care: In-home pediatric speech, occupational, and physical therapy platform.
5+ YOE5–8 years in customer success or healthcare operations, experience managing teams, CRM experience (HubSpot preferred), data-driven process design, strong communication and project management.
Anaplan: Provider of cloud-native enterprise business planning and modeling software.
8+ YOE8+ years in revenue/business or customer success operations, strong forecasting and analytics skills, CRM experience (Salesforce, Gainsight), executive presence, project leadership, and ability to design scalable post-sales processes.
3+ YOE3+ years in customer success, ad operations, or programmatic campaign management; deep DSP and mobile ad experience; knowledge of privacy-first measurement; strong analytical and relationship skills.
DSP platforms, Mobile advertising, Campaign analytics tools
Uniti AI: Builds AI-driven workflow and execution tools that streamline front- and back-office operations for real estate operators.
3+ YOE3+ years in customer success/account management at a SaaS or AI company; real-estate operator experience preferred; experienced with Salesforce or HubSpot and Monday.com; strong analytical, communication, and commercial skills.
OnCorps: Automating financial fund operations with domain-specific AI agents.
8+ YOERequires 8+ years in customer success, relationship management, or account strategy within investment operations technology or financial services, plus institutional account growth expertise and executive communication skills.
Niural: AI-powered platform for global payroll, benefits, and HR management.
3+ YOE3+ Mgmt3+ years managing B2B customer success/client services with proven coaching, team accountability, operational metrics, and client issue resolution; experience in fintech/HR tech/SaaS or startups preferred.
Invoice Butler: AI-powered service automating B2B accounts receivable and collections.
2+ YOE2–6 years in customer success/operations; strong communication; detail-oriented; able to manage multiple projects; ownership; startups; strong writing; AI tools familiarity.
Assembled: A workforce management platform for scaling customer support operations.
3+ YOEPost-sales customer management, executive stakeholder engagement, project management, customer health monitoring, and account expansion; preferred 3+ years customer-facing or operational experience; willing to travel.
4+ YOE3–5 years in customer success, partnerships, or operations in an early-stage startup; manage multiple relationships; cross-functional collaboration; strong organizational skills; CRM proficiency; willing to travel.
Ocrolus: Automates financial document data extraction and verification for lenders.
7+ YOE2+ Mgmt7+ years in customer success/support operations with 2+ years in leadership, experience managing offshore India teams, B2B SaaS/fintech background, SLA-driven operations and implementation experience, strong communication and analytics ability.
Pryzm: AI-powered platform for federal procurement and government contracting.
2+ YOE2–6 years in customer success, account management, solutions consulting, operations, or customer-facing SaaS; strong written and verbal communication; systems- and metrics-oriented; willing to relocate to Boston, NYC, or Washington DC; US Person required; willing to travel periodically.
Clark: AI-powered trust infrastructure for audit and accounting firms.
8+ YOE8+ years in customer success, implementation, or post-sale leadership in B2B SaaS; experience leading customer-facing teams, building operating cadence, managing renewals, and working with executive customers.
Osmo: Digitizing the sense of smell using artificial intelligence technology.
6+ YOE6+ years in customer success, operations, manufacturing coordination, supply chain, or project management; strong communication, stakeholder management, problem-solving, and organizational skills; experience supporting customer-facing manufacturing programs; familiarity with production planning and ERP/CRM/project management systems.
NYC Health + Hospitals: The largest municipal health care system in the US.
4+ YOE2+ MgmtMaster's degree plus 4 years' relevant experience including 2 years supervisory, administrative, or consultative experience; or bachelor's degree plus 5 years including 3 supervisory years. Equivalent experience accepted.
Boston or Tempe or Chicago or United States or Colorado or Illinois or New York City or Los Angeles or San Francisco
$26-$38/hrHybridFull Time
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
2+ YOERequires 2+ years in client-facing sales, outbound sales, business operations, or account management; experience owning accounts, meeting targets, using Salesforce or similar CRM, and working with Google Sheets or Microsoft Excel.
MDVIP: Provides personalized, concierge-style primary care medical services.
3+ YOE3+ years in sales, account management, operations, or revenue-focused customer success; ability to travel; proficiency with Microsoft Office; CRM experience preferred.