109 customer success operations manager jobs at 89 companies in Summit, NJ
2mo
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Deployment Operations & Customer Success Manager
New York City, New York, United States
$120k-$160k/yr OnsiteFull Time
3+ YOE3+ years in customer success, implementation, or deployment operations; experience with government or enterprise clients; strong project management, communication, and relationship-building skills; comfortable using AI tools like Claude.
Claude
1mo
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Customer Success Operations Manager
San Francisco or New York
$106k-$150k/yr HybridFull Time
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
5d
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Director, Customer Success Operations
New York City, New York, United States
$180k-$220k/yr HybridFull Time
5+ YOERequires 5+ years in management consulting or Customer Success/Professional Services Operations leadership, with experience in complex software implementations, digital transformation, PMO strategy, governance, risk mitigation, and reporting tools.
Fibery, Jira, Asana
3mo
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Customer Success Manager
New York, New York, United States
$90k-$105k/yr HybridFull Time
3+ YOE3+ years in customer success, ad operations, or programmatic campaign management; deep DSP and mobile ad experience; knowledge of privacy-first measurement; strong analytical and relationship skills.
DSP platforms, Mobile advertising, Campaign analytics tools
2mo
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Customer Success Manager
New York City, New York, United States
OnsiteFull Time
3+ YOE3+ years in customer success/account management at a SaaS or AI company; real-estate operator experience preferred; experienced with Salesforce or HubSpot and Monday.com; strong analytical, communication, and commercial skills.
Salesforce, HubSpot, Monday.com
3w
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Customer Success Manager
Boston or New York City
HybridFull Time
8+ YOERequires 8+ years in customer success, relationship management, or account strategy within investment operations technology or financial services, plus institutional account growth expertise and executive communication skills.
HubSpot, Gong
1mo
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Manager, Customer Success
New York City, New York, United States
$95k-$105k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years managing B2B customer success/client services with proven coaching, team accountability, operational metrics, and client issue resolution; experience in fintech/HR tech/SaaS or startups preferred.
6d
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Sr. Manager, Customer Success Strategy & Operations
New York City, New York, United States
$154k-$209k/yr RemoteFull Time
8+ YOERequires 8+ years in revenue/business operations, customer success operations, or analytical strategy; expertise in forecasting, pipeline management, health scoring, GTM modeling, scalable processes, CRM/CS platforms, automation, predictive analytics, and executive advising.
Salesforce, Gainsight
3mo
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Founding Customer Success Manager
New York City, New York, United States
$100k-$160k/yr OnsiteFull Time
2+ YOE2–6 years in customer success/operations; strong communication; detail-oriented; able to manage multiple projects; ownership; startups; strong writing; AI tools familiarity.
HubSpot, Slack, Notion, Linear
1mo
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Customer Success Manager
San Francisco or New York City
$120k-$150k/yr OnsiteFull Time
3+ YOEPost-sales customer management, executive stakeholder engagement, project management, customer health monitoring, and account expansion; preferred 3+ years customer-facing or operational experience; willing to travel.
3w
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Customer Success Advocate.Sales.Customer Operations
Iselin, New Jersey, United States
$80k-$95k/yr HybridFull Time
3+ YOERequires 3+ years in customer success, customer service, digital marketing, or similar; advanced analytics, project management, communication, order management, and ERP experience. Oracle preferred.
Oracle, ERP
1w
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Customer Success Systems Manager
New York City, New York, United States
$124k-$146k/yr OnsiteFull Time
4+ YOERequires 4–6 years in systems administration, support operations, or customer success operations; tool rollout or migration experience; automation and workflow design skills; and support or customer success systems expertise.
Intercom, Skilljar, Claude, Microsoft Notion, Clay, Sana, Granola, Salesforce, Zendesk, Gainsight
3d
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Senior Customer Success Manager
New York City, New York, United States
OnsiteFull Time
10+ YOERequires 10+ years in customer success, account leadership, service delivery, technology operations, consulting, or related work; leadership experience; broadcast or media expertise; strategic account management; analytical, communication, and stakeholder skills.
cloud, IP, SaaS
3mo
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Clinical Success & Operations Manager
New York City, New York, United States
OnsiteFull Time
4+ YOE3–5 years in customer success, partnerships, or operations in an early-stage startup; manage multiple relationships; cross-functional collaboration; strong organizational skills; CRM proficiency; willing to travel.
CRM, Operational tooling
1mo
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Director Customer Success
New York City, New York, United States
HybridFull Time
7+ YOE2+ Mgmt7+ years in customer success/support operations with 2+ years in leadership, experience managing offshore India teams, B2B SaaS/fintech background, SLA-driven operations and implementation experience, strong communication and analytics ability.
3w
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VP, Customer Success
Woodbridge Township or North America
RemoteFull Time
15+ YOEBachelor's degree required, 15+ years progressive leadership in customer success/operations/market research or related fields; strong quantitative research, panel management, financial acumen, and team leadership skills.
6d
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Director, Customer Success Strategy and Operations
New York City or Austin or London or Europe or United States
HybridFull Time
8+ YOE8+ MgmtRequires 8+ years in Customer Success, Post-Sales, or Revenue Operations, including people management; B2B SaaS expertise; renewal forecasting or health scoring ownership; Gainsight or Planhat and Salesforce experience; and AI workflow implementation.
Gainsight, Planhat, Salesforce
1w
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Dir, Customer Success Operations (Armis/Veza)
New York City, New York, United States
$184k-$322k/yr RemoteFull Time
10+ YOE10+ years of relevant experience in operations, project and budget management, business outcomes, people management, cross-functional leadership, KPI tracking, communication, and strategic execution.
1w
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Dir, Customer Success Operations (Armis/Veza)
New York City, New York, United States
$184k-$322k/yr RemoteFull Time
10+ YOERequires 10+ years of relevant experience, operational, project and budget management expertise, people management, executive communication, strategic judgment, cross-functional leadership, and AI integration experience.
2mo
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Manager, Customer Success & Manufacturing Readiness
Elizabeth or Somerville
$113k-$133k/yr HybridFull Time
6+ YOE6+ years in customer success, operations, manufacturing coordination, supply chain, or project management; strong communication, stakeholder management, problem-solving, and organizational skills; experience supporting customer-facing manufacturing programs; familiarity with production planning and ERP/CRM/project management systems.
ERP, CRM, project management systems, S&OP
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