37 customer success operations manager jobs at 32 companies in Van Nuys, CA
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Customer Success Manager
Glendale, California, United States
HybridFull Time
Mamba Logistics, Inc.: Amazon Delivery Service Partner delivering customer packages through its own drivers in California.
2+ YOERequires a high school diploma and 2–4 years of customer success, account management, logistics, transportation, customer service, or operations experience, plus communication, organization, and problem-solving skills.
CRM, email, spreadsheets, Transportation Management System (TMS)
Qlub: Private fintech providing QR ordering, digital menus, and contactless payments for restaurants and hospitality businesses.
1+ YOERequires 1–3 years of customer support or operations experience, strong written and verbal communication, multitasking, prioritization, problem-solving, attention to detail, and a customer-focused attitude.
Modern IT: Modern IT is a privately held California managed service provider helping organizations modernize technology, security, and workplace operations.
4+ YOERequires 4+ years in an MSP or equivalent field, client-management experience, strong organization and communication, Excel and PowerPoint proficiency, and experience building or standardizing operational processes.
ConnectWise, PSA, RMM, CPQ, IT Glue, Microsoft SharePoint, Microsoft 365, Microsoft Excel, Microsoft PowerPoint, Microsoft 365 Copilot, Copilot Studio
New York City or Los Angeles or Austin or San Francisco or London or Manila or Warsaw
$150k-$188k/yrHybridFull Time
CreatorIQ: Influencer marketing software for global brands and agencies.
6+ YOE3+ Mgmt6-8+ years in customer success or account management in SaaS (martech/adtech preferred), 3+ years people leadership, enterprise account management, executive engagement, CS operations and playbook development.
Dwyer: Industrial measurement and control instrumentation manufacturer serving HVAC, process automation, and building automation customers.
10+ YOE5+ MgmtBachelor's degree required, 10+ years in customer success/account management/operations leadership with 5+ years managing multi-disciplinary teams; experience in technology/IoT or MedTech/lab environments; CRM and analytics experience; strong leadership and communication.
SpaceXNasdaq: SPCX: Designing, manufacturing, and launching advanced rockets and spacecraft.
5+ YOEBachelor's degree or high school equivalency with 6+ years' experience; 5+ years owning revenue-accountable business and supporting technical products; professional Spanish and/or Portuguese fluency; Latin America experience preferred.
Radix Health: AI-powered software for healthcare providers to achieve fair out-of-network reimbursement and manage claims.
5+ YOERequires 5+ years in client success, account management, or strategy/consulting; deep healthcare revenue cycle experience; strategic account management; executive communication; data analysis; CRM and operational discipline.
Orange County or Tampa or Columbus or Philadelphia or Menlo Park
HybridFull Time
Hippocratic AI: Healthcare technology developing non-diagnostic generative AI agents for health systems, payors, and pharmaceutical companies.
10+ YOE7+ MgmtBachelor's degree and 10–15 years in healthcare, including 7+ years in customer-facing health system leadership. Requires manager-of-managers experience, health system operations expertise, implementation, change leadership, and executive communication.
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yrRemoteFull Time
Milliman MedInsight: Private healthcare data and analytics software provider serving payers, providers, employers, ACOs, and government agencies.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
1+ YOE1–2 years leadership in customer-facing operations, strong interpersonal and organizational skills, tech proficiency, ability to stand/walk long periods, available for non-traditional schedule, successful background and security screenings.
1+ YOE1+ MgmtRequires 1+ year of retail supervisory or training experience, front-end operations knowledge, strong communication and problem-solving skills, Microsoft Office proficiency, English proficiency, and successful criminal and credit checks.
Microsoft Word, Microsoft Outlook, Microsoft Excel
Sharebite: Leading corporate food ordering and employee meal benefits platform, trusted by enterprise companies for office lunch delivery, catering, and meal stipends.
3+ YOERequires 3–5 years in operations, client operations, hospitality, logistics, customer success, or project management; dispersed-team leadership, project management, process building, data analysis, and strong communication.
Journal Technologies: Enterprise legal software serving courts, prosecutors, public defenders, probation offices, and other justice agencies.
Bachelor's degree, progressive leadership in enterprise or public-sector technology, proven success leading cross-functional teams, strong business and financial acumen, executive customer relationship experience.
NEOGOV: Public-sector SaaS provider of human-capital and compliance software for government, public-safety, and education organizations.
8+ YOE3+ MgmtRequires 8+ years in customer success, support, or operations, including 3+ years of people leadership, AI and automation deployment experience, contact center expertise, and strong organizational and communication skills.
6+ YOE6+ Mgmt6+ years leadership in high-volume customer-facing environments, experience managing salaried and hourly staff, KPI and labor management, ability to work non-traditional hours, and successful government background check.
Kaman Corporation: Private American aerospace and engineered-components manufacturer serving aerospace, defense, medical, and industrial customers.
5+ YOERequires 5–7+ years in account, customer success, program management, sales, or customer service within aerospace or advanced manufacturing, ERP/MRP experience, advanced Excel, PowerPoint, and strong communication skills.
Microsoft Excel, Microsoft PowerPoint, ERP, MRP, EDI, XLOOKUP, INDEX/MATCH
GardaWorld: Global provider of physical security and cash services.
5+ YOERequires 5+ years leading business operations, strategic accounts, consulting, enterprise services, customer success, or similar roles, plus complex client relationship, financial, project management, metrics, and cross-functional influence experience.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Word, Microsoft Teams, Google Workspace, Google Docs, Google Sheets, Google Drive, Gmail
Twenty Four Seven Hotels: Privately owned hotel management operating lifestyle, upscale, and select-service hotels for owners across Western markets.
Requires successful hotel management experience, preferably front office and food and beverage management, strong computer, communication, presentation, customer service, leadership, and flexible night and weekend availability.
StorAmerica Management: Private self-storage operator serving residents and business owners across California, Arizona, and Nevada.
Customer-focused, self-motivated team player with transportation, valid driver's license, required auto insurance, strong work ethic, and successful background check and drug test.