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139 customer success jobs at 92 companies in Phoenix, AZ

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Customer Success Lead
Phoenix, Arizona, United States
OnsiteFull Time
Townsquare Interactive
Townsquare InteractiveNYSE: TSQ: Digital marketing services and management software for small businesses.
Bachelor’s degree required; customer success or sales experience preferred. Requires excellent communication, follow-up, problem-solving, organization, attention to detail, and client partnership skills.
Business Management Platform (BMP), SEO
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2mo
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Director, Customer Success
Ottawa or Mesa
RemoteFull Time
Versaterm
Versaterm: Sells software for emergency response and public safety management.
10+ YOE5+ MgmtLead customer success strategy and operations; 10+ years in CS; 5+ years managing teams; SaaS experience; public sector experience preferred.
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3w
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Customer Success Associate
Phoenix, Arizona, United States
$55k-$66k/yr OnsiteFull Time
Fullbay
Fullbay: Management software for heavy-duty repair shops and fleets.
2+ YOE2+ years in Customer Success, Account Management, or Support (B2B SaaS preferred). Strong communication, CRM experience (Salesforce, ChurnZero, Gainsight, Zendesk), prioritization and independent judgment.
Salesforce, ChurnZero, Gainsight, Zendesk
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3w
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Customer Success Specialist
Chandler, Arizona, United States
$55k-$70k/yr OnsiteFull Time
LocalWork
LocalWork: Cloud-based recruitment and hiring platform for small businesses.
Proven customer-success or account-management experience, CRM proficiency with HubSpot preferred, strong communication, organization, problem-solving, and retention skills; higher education in business or communications preferred.
HubSpot
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2mo
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Customer Success Engineer
United States or Phoenix
$95k-$115k/yr RemoteFull Time
Nuclearn
Nuclearn: Develops AI-powered software for nuclear power plant operations.
3+ YOE3+ years in customer success/solutions/implementation at a B2B software company; comfortable with Linux, Docker/Podman; experience with enterprise deployments; US citizenship or permanent residency required; travel 25–40%.
Linux, Docker, Podman, Azure, Terraform, Kubernetes, Postgres, Python
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2mo
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Customer Success Manager
Phoenix, Arizona, United States
OnsiteFull Time
Apriva
Apriva: Secure mobile payment and classified communication technology provider.
5+ YOE5+ years post-sales customer success/account management experience in payments, fintech, or B2B SaaS; payments ecosystem knowledge (gateways, processors, EMV, PCI); portfolio management, executive communication, technical literacy, CRM/CS tooling; Bachelor's degree or equivalent.
Salesforce, Gainsight, ChurnZero, HubSpot
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6d
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Customer Success Representative (4761)
Scottsdale, Arizona, United States
OnsiteFull Time
LodgeLink
LodgeLink: Online platform for booking and managing workforce crew travel.
3+ YOERequires 3+ years in customer-facing customer success or account management, strong communication and presentation skills, product adoption experience, account portfolio management, and CRM proficiency; Salesforce preferred.
Salesforce
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1w
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Customer Success Manager II, SMB
Tempe or United States
$65k-$80k/yr HybridFull Time
RevolutionParts
RevolutionParts: Software platform for dealerships selling automotive parts online.
3+ YOERequires 3+ years in customer success, account management, or related customer-facing work; account portfolio management, CRM experience, communication, data analysis, presentations, and organization.
Salesforce, Google Analytics, Looker, Microsoft Excel
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1mo
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Customer Success Manager
Tempe or Austin or Petaluma or Rock Rapids or Bloomington or United States
$65k-$75k/yr RemoteFull Time
Imagine Learning
Imagine Learning: Providing digital-first K-12 curriculum and adaptive learning software solutions.
4+ YOEBachelor's degree or equivalent and ~4 years managing customer relationships in edtech; strong communication, data analysis, executive presentation, and travel readiness.
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1d
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Customer Success Specialist
Goodyear, Arizona, United States
$21-$27/hr OnsiteFull Time
1stMILE
1stMILE: Payment processing and financial software for automotive repair shops.
1+ YOERequires a high school diploma or equivalent, 1–2 years in customer-facing work, strong communication, organization, problem-solving, and CRM or ticketing system experience. College degree preferred.
SaaS, CRM
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2mo
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Fractional Head of Customer Success
Austin or Nashville or Seattle or San Jose or San Diego or Salt Lake City or Raleigh or Durham or Phoenix or Oakland or New York City or Minneapolis or Miami or Los Angeles or Houston or Denver or Dallas or Columbus or Chicago or Boston or Atlanta or United States or Canada
RemoteFull Time
Reflow
Reflow: Workforce and workflow intelligence platform for enterprise operations.
Experienced Head/VP of Customer Success from VC-backed B2B startups, proven in managing and scaling CS teams, designing end-to-end CS lifecycle, comfortable working fractional/hourly, based in USA or Canada.
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1mo
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Sr. Customer Success Manager - Merchants
Chicago or San Francisco or Scottsdale or New York City
$135k-$185k/yr HybridFull Time
Early Warning Services
Early Warning Services: Operates payment and risk solutions for the financial industry.
8+ YOEBachelor's or equivalent, typically 8+ years in payments/fintech/customer success or strategic account management; proven merchant relationship growth, consultative selling, analytic and executive communication skills.
Salesforce
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2mo
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Customer Success Engineer - West (California)
San Francisco or Phoenix or Los Angeles
$140k-$160k/yr RemoteFull Time
Cyera
Cyera: AI-native platform securing enterprise data across cloud environments.
12+ YOEAssociates degree or equivalent; 12 years experience; 3+ years with data/cloud technologies; proficiency in SQL, Python, APIs; technical customer-facing experience, strong project management, and ability to travel 25-50%.
Cyera Platform, SQL, Python, APIs, web services, DLP, DSPM, CSPM, SIEM
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2w
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WS - Managed Services, Customer Success
Scottsdale, Arizona, United States
OnsiteFull Time
WillScot
WillScotNASDAQ: WSC: Provides turnkey modular space and portable storage rental solutions.
1+ YOEHigh school diploma or GED required; one year of accounts payable, accounts receivable, billing, and data or order entry experience. Requires strong customer service, communication, organization, attention to detail, and multitasking skills.
SAP, Salesforce, ERP, E-Invoice Chat, SOR
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2w
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Manager, Customer Success Operations
Sarasota or Overland Park or Scottsdale
HybridFull Time
Tenex
Tenex: AI-powered managed detection and response cybersecurity services.
5+ YOE5+ years in customer success operations/revops or CS strategy in B2B SaaS or managed services; experience owning CS platforms and Salesforce data; strong analytics and operational build-and-run experience.
Velaris, Gainsight, Planhat, ChurnZero, Salesforce
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1mo
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Global Vice President of Customer Success
Phoenix, Arizona, United States
RemoteFull Time
Dot Compliance
Dot Compliance: AI-powered electronic quality management system for life sciences.
10+ YOE7+ MgmtBachelor's degree required (MBA preferred),10+ years B2B SaaS customer success,7+ years leading global teams,life sciences experience preferred,executive presence and strong strategic and operational skills.
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16h
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Sr Customer Success Manager - Justice
Oregon or San Francisco or Scottsdale or Washington
$86k-$138k/yr RemoteFull Time
Axon
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
Deep justice/legal-sector experience, stakeholder engagement, project management, process improvement, product adoption analysis, and excellent organizational, presentation, and communication skills. Bachelor's degree or equivalent experience required.
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2mo
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HubSpot Customer Success Specialist
Phoenix or United States
RemoteFull Time
Girikon
Girikon: Provides Salesforce consulting and IT managed services for businesses.
3+ YOE3+ years HubSpot experience; strong communication; Bachelor's degree; HubSpot certifications a plus.
HubSpot, Salesforce, CRM
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2mo
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Customer Success Coordinator
Phoenix, Arizona, United States
HybridFull Time
Cohere Beauty: Contract manufacturer of personal care and beauty products.
0+ YOEBachelor’s degree or equivalent preferred; 0-2 years administrative/coordination experience; interest in manufacturing or beauty industry.
Microsoft Office (Excel, Outlook, PowerPoint)
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1mo
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Customer Success Rep I - AZ Hybrid
Phoenix or Arizona
$18-$19/hr HybridFull Time
4over
4over: Provides wholesale trade printing services for professional resellers.
High school diploma or GED, customer service experience, basic Microsoft Office 365 knowledge, typing 40+ WPM, strong communication, problem-solving, and ability to work in a hybrid contact-center environment; bilingual English/Spanish desirable.
Microsoft Office 365
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