31 customer success program manager jobs at 24 companies in Brambleton, VA

1mo
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Customer Success Manager, Customer Delivery & Success
Bowie, Maryland, United States
OnsiteFull Time
Inovalon
Inovalon: Cloud-based software for healthcare data analysis and quality.
3+ YOE3+ years customer-facing experience (Customer Success/Account Management/Program Management), experience with healthcare data, strong communication and cross-functional coordination; enterprise experience preferred.
SQL, APIs, Snowflake, AWS, Microsoft Power BI, Tableau, EHR
2w
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Customer Success Manager
McLean, Virginia, United States
$125k-$250k/yr OnsiteFull Time
Appian
AppianNASDAQ: APPN: Provides a low-code platform for enterprise-grade process automation.
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory experience, enterprise platforms knowledge, executive communication, project management, agile practices, and 25% travel. Preferred: 5+ years in success, program, account management, or advisory services.
Appian, AI, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
3mo
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Customer Success Manager - Account Management (Manager Technical Project / Program)
Reston, Virginia, United States
RemoteFull Time
IDEMIA
IDEMIA: Develops biometric identification and secure identity technologies globally.
5+ YOEMaster's degree required; 5–10 years program management with international clients in electronics/IT; experience with contract management, P&L, risk management, and stakeholder communication.
1mo
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Customer Success Manager — Government “At Scale” Programs 
McLean or Richmond
HybridFull Time
Exiger
Exiger: AI-powered supply chain risk and compliance management software.
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
1mo
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Customer Success Manager (Ophthalmology) - OptymEdge
Rockville or United States
RemoteFull Time
Emmes
Emmes: Provides full-service clinical research and technology-enabled development solutions.
7+ YOEBachelor's in scientific/clinical discipline (advanced degree preferred) or 7–10 years' relevant experience; experience with eClinical/digital health systems, strong stakeholder management and commercial awareness.
eClinical, eSource, Salesforce, CRM, Certify, Capture, Imaging
20h
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Asst Dir-Customer Success Mgmt (Government)
Washington, District of Columbia, United States
$99k-$143k/yr OnsiteFull Time
Moody's
Moody'sNYSE: MCO: Global provider of financial credit ratings and risk data.
5+ YOEBachelor's degree required and 5+ years in customer success, account or program management. Requires communication, presentation, stakeholder collaboration, analytics or enterprise software familiarity, and AI concepts awareness.
3w
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Director of Customer Success and Implementation
Ashburn or Frederick or Pittsburgh or Morgantown or Ohio or Pennsylvania or Virginia or West Virginia
OnsiteFull Time
PADO AI Orchestration
PADO AI Orchestration: AI-powered energy management software for data centers.
7+ YOE7+ years technical program management experience in data center/cloud/AI or energy infrastructure; technical scoping, KPI-driven decision making, strong communication; proficiency with Salesforce,Jira,Claude.
Salesforce, Jira, Claude
14h
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Let's begin! Asst Dir-Customer Success Mgmt (Government) (14951)
Washington, District of Columbia, United States
$99k-$143k/yr OnsiteFull Time
Moody's
Moody'sNYSE: MCO: Provides credit ratings, financial research, and risk management software.
5+ YOERequires a bachelor's degree and 5+ years in customer success, account management, or program management, with enterprise software familiarity, strong communication, stakeholder collaboration, and AI awareness.
1w
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Program Coordinator
College Park or North America
FieldFull Time
Obvio
Obvio: AI-powered solar cameras for automated traffic safety and enforcement.
2+ YOERequires 2+ years in customer success, program coordination, operations, or related client-facing work; strong communication and organization; digital record-keeping proficiency; valid driver's license and reliable transportation.
CRM, case management systems
20h
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Head of Commercial Operations and Customer Success
Quantico, Virginia, United States
$110k-$125k/yr OnsiteFull Time
Marine Corps Community Services
Marine Corps Community Services: Provides quality of life programs and services for Marines.
10+ YOE10+ years in commercial operations, business development, customer success, or program management in technology environments; familiarity with DoD, government contracting, SaaS, customer lifecycle management, and enterprise onboarding.
DevSecOps, SaaS, Operation Stormbreaker
16h
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Head of Commercial Operations and Customer Success
Quantico, Virginia, United States
$110k-$125k/yr OnsiteFull Time
U.S. Department of the Navy
U.S. Department of the Navy: Provides national security through naval and maritime defense operations.
10+ YOERequires 10+ years in commercial operations, business development, customer success, or technology program management; DoD or federal contracting familiarity; customer infrastructure, SaaS, onboarding, and stakeholder engagement experience.
SaaS, DevSecOps, ATO, IL5, IL6
1mo
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Customer & Community Growth Manager
Washington, District of Columbia, United States
HybridFull Time
Nitra
Nitra: AI-native business operating system for medical practices.
5+ YOE5+ years in customer marketing/community/customer success/growth roles; experience building communities and advocacy programs; strong communication, project management, and analytic skills; experience with SMB/mid-market and healthcare/fintech/SaaS preferred.
2mo
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Senior Manager, Product Management, Customer Success Intelligence, AWS Specialist and Partner Organization
Mountain View or Seattle or Arlington or New York
OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOE7+ Mgmt7+ years people management; 10+ years product/technical product management; BS in CS or engineering; AI/ML and data platform experience; roadmap ownership and cross-functional leadership.
AI/ML, Data Platform, Agent systems, Automation, Platform infrastructure
19h
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Advisory & Consulting Manager
Budapest or New York City or Washington, D.C. or Vancouver or London or Galway or Munich or Bengaluru or Singapore or Sydney
HybridFull Time
Diligent
Diligent: Provides software for corporate governance, risk, and compliance management.
Requires successful enterprise project delivery experience in complex technical or regulatory environments, strong stakeholder communication, customer focus, and project management capability. GRC experience is preferred.
AI, large language models, SaaS
3mo
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Project Manager
Tysons Corner or United States or Dallas or Draper or United States or Virtual or Virtual or Virtual or Tysons Corner or United States or Virtual
HybridFull Time
Cvent
Cvent: Cloud-based software for event and venue management.
1+ YOEBachelor’s degree required; 1+ years in customer success or event planning; ability to lift 50 pounds; strong communication; multi-tasking in a dynamic environment; 40% travel; MS Office and Salesforce experience.
MS Office, Salesforce.com
2w
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Contents Project Manager
Chantilly, Virginia, United States
$65k-$75k/yr OnsiteFull Time
ServiceMaster Contract Services
ServiceMaster Contract Services: Professional janitorial and commercial cleaning services provider.
High school diploma/GED, valid driver's license with clean history, strong customer service and communication skills, multitasking ability, and successful background check; restoration or cleaning experience preferred.
3mo
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Sr. Manager, Consulting Services, US Public Sector (NGFW/SASE)
Reston, Virginia, United States
$178k-$246k/yr RemoteFull Time
Palo Alto Networks
Palo Alto NetworksNASDAQ: PANW: Provides enterprise-grade network, cloud, and endpoint security software.
7+ YOE5+ Mgmt7+ years leading and scaling Professional Services or Customer Success teams; 5+ years managing technical consultants; DoD Top Secret clearance; travel up to 25%; Bachelor's degree or equivalent military experience.
Clarizen, Kantata, Salesforce, Tableau
1w
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Digital Ecosystem Engagement Lead
Springfield or St. Louis
$130k-$190k/yr OnsiteFull Time
Modern Technology Solutions, Inc.
Modern Technology Solutions, Inc.: Provides engineering, technology, and cybersecurity services for national security.
5+ YOEBachelor's degree or equivalent experience; 5+ years in stakeholder engagement, customer success, change management, or program engagement supporting IC or DoD technical programs; active TS/SCI clearance and U.S. citizenship required.
Confluence, Jira, Agile, Scrum, Model Based Systems Engineering (MBSE), Digital Twins, Architecture Decision Record (ADR)
2w
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Project Analyst - GSA
Washington D.C., District of Columbia, United States
$60k-$72k/yr HybridFull Time, Contract
Censeo Consulting Group
Censeo Consulting Group: Provides management consulting for public sector and non-profit organizations.
2+ YOEBachelor's degree required; 2–5 years supporting projects, implementations, customer success, or federal programs; stakeholder coordination, reporting, documentation, communication, organization, and Microsoft Office and Google Suite experience.
Microsoft Office, Google Suite
2w
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Solutions Implementation Advisor
Boca Raton or Chicago or Reston or Washington
$100k-$150k/yr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
5+ YOERequires 5+ years in account management, customer success, implementation, or project management; project lifecycle expertise; technical solution translation; bachelor's degree or equivalent; Salesforce and Microsoft Office proficiency.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, HSA, FSA, AD&D, ESPP