32 customer success program manager jobs at 27 companies in Edgewater, MD
1mo
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Customer Success Manager, Customer Delivery & Success
Bowie, Maryland, United States
OnsiteFull Time
3+ YOE3+ years customer-facing experience (Customer Success/Account Management/Program Management), experience with healthcare data, strong communication and cross-functional coordination; enterprise experience preferred.
SQL, APIs, Snowflake, AWS, Microsoft Power BI, Tableau, EHR
2w
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Enterprise Customer Success Manager
Arlington, Virginia, United States
HybridFull Time
5+ YOE5+ years in customer success, account management, or customer-facing SaaS; program and change management experience; AI savvy; strong communication, technology, customer adoption, and ownership skills.
19h
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Principal Customer Success Manager
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yr RemoteFull Time
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
3mo
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Customer Success Manager - Account Management (Manager Technical Project / Program)
Reston, Virginia, United States
RemoteFull Time
5+ YOEMaster's degree required; 5–10 years program management with international clients in electronics/IT; experience with contract management, P&L, risk management, and stakeholder communication.
1mo
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Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
1mo
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Customer Success Manager (Ophthalmology) - OptymEdge
Rockville or United States
RemoteFull Time
7+ YOEBachelor's in scientific/clinical discipline (advanced degree preferred) or 7–10 years' relevant experience; experience with eClinical/digital health systems, strong stakeholder management and commercial awareness.
eClinical, eSource, Salesforce, CRM, Certify, Capture, Imaging
1mo
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Customer Success Team Lead
Lexington Park, Maryland, United States
$150k-$180k/yr OnsiteFull Time
10+ YOE10+ years relevant experience with a master's (or 14+ years with a bachelor's); experience with government programs, enterprise software deployments, MS365, strong executive communication, and active/obtainable DoD Secret clearance.
C-SCRM, MS365, APIs, SBOM
3d
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Asst Dir-Customer Success Mgmt (Government)
Washington, District of Columbia, United States
$99k-$143k/yr OnsiteFull Time
5+ YOEBachelor's degree required and 5+ years in customer success, account or program management. Requires communication, presentation, stakeholder collaboration, analytics or enterprise software familiarity, and AI concepts awareness.
2d
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Let's begin! Asst Dir-Customer Success Mgmt (Government) (14951)
Washington, District of Columbia, United States
$99k-$143k/yr OnsiteFull Time
5+ YOERequires a bachelor's degree and 5+ years in customer success, account management, or program management, with enterprise software familiarity, strong communication, stakeholder collaboration, and AI awareness.
17h
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Junior Program Manager, State and Local Government
Columbus or Cincinnati or Twinsburg or Cleveland or Bolingbrook or Sterling or Ohio
HybridFull Time
2+ YOEBachelor's degree or equivalent experience; 2–5 years in project, program, account, operations, customer success, or professional services roles; communication, analytical, and problem-solving skills; driver's license and willingness to travel up to 15%.
Microsoft Office Suite, project management tools, collaboration tools, Agile, Hybrid Agile/Waterfall, Scaled Agile, ITIL
3w
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
IT Service Management (ITSM), ITIL
2mo
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Resource Manager, Customer Success
McLean, Virginia, United States
$100k-$200k/yr OnsiteFull Time
5+ YOE5+ years resource management or workforce planning in professional services; experience staffing 100+ billable professionals; advanced Excel/Google Sheets and PSA experience; bachelor's degree or equivalent; strong stakeholder and data skills.
Microsoft Excel, Google Sheets, PSA
1w
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Program Coordinator
College Park or North America
FieldFull Time
2+ YOERequires 2+ years in customer success, program coordination, operations, or related client-facing work; strong communication and organization; digital record-keeping proficiency; valid driver's license and reliable transportation.
CRM, case management systems
3d
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Head of Commercial Operations and Customer Success
Quantico, Virginia, United States
$110k-$125k/yr OnsiteFull Time
10+ YOE10+ years in commercial operations, business development, customer success, or program management in technology environments; familiarity with DoD, government contracting, SaaS, customer lifecycle management, and enterprise onboarding.
DevSecOps, SaaS, Operation Stormbreaker
3d
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Head of Commercial Operations and Customer Success
Quantico, Virginia, United States
$110k-$125k/yr OnsiteFull Time
10+ YOERequires 10+ years in commercial operations, business development, customer success, or technology program management; DoD or federal contracting familiarity; customer infrastructure, SaaS, onboarding, and stakeholder engagement experience.
SaaS, DevSecOps, ATO, IL5, IL6
1mo
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Customer & Community Growth Manager
Washington, District of Columbia, United States
HybridFull Time
5+ YOE5+ years in customer marketing/community/customer success/growth roles; experience building communities and advocacy programs; strong communication, project management, and analytic skills; experience with SMB/mid-market and healthcare/fintech/SaaS preferred.
3d
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Advisory & Consulting Manager
Budapest or New York City or Washington, D.C. or Vancouver or London or Galway or Munich or Bengaluru or Singapore or Sydney
HybridFull Time
Requires successful enterprise project delivery experience in complex technical or regulatory environments, strong stakeholder communication, customer focus, and project management capability. GRC experience is preferred.
AI, large language models, SaaS
3mo
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Project Manager
Tysons Corner or United States or Dallas or Draper or United States or Virtual or Virtual or Virtual or Tysons Corner or United States or Virtual
HybridFull Time
1+ YOEBachelor’s degree required; 1+ years in customer success or event planning; ability to lift 50 pounds; strong communication; multi-tasking in a dynamic environment; 40% travel; MS Office and Salesforce experience.
MS Office, Salesforce.com
2w
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Contents Project Manager
Chantilly, Virginia, United States
$65k-$75k/yr OnsiteFull Time
High school diploma/GED, valid driver's license with clean history, strong customer service and communication skills, multitasking ability, and successful background check; restoration or cleaning experience preferred.
3mo
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Sr. Manager, Consulting Services, US Public Sector (NGFW/SASE)
Reston, Virginia, United States
$178k-$246k/yr RemoteFull Time
7+ YOE5+ Mgmt7+ years leading and scaling Professional Services or Customer Success teams; 5+ years managing technical consultants; DoD Top Secret clearance; travel up to 25%; Bachelor's degree or equivalent military experience.
Clarizen, Kantata, Salesforce, Tableau
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