29 customer success program manager jobs at 25 companies in Florida

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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
Humankind
Humankind: Provides proactive mental health support for employee wellbeing.
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
1mo
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Senior Customer Success Manager
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia or United States
$104k-$183k/yr RemoteFull Time
Genesys
Genesys: AI-powered cloud customer experience and contact center software.
5+ YOE5+ years in Customer Success, Program Management, or SaaS; strong analytical and program leadership skills; experience managing customer relationships; proficiency with Salesforce, Gainsight, and Excel; strong communication and influencing skills.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud, Zoom
1mo
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Customer Success Manager
West Palm Beach, Florida, United States
OnsiteFull Time
Beowulf Electricity & Data
Beowulf Electricity & DataNasdaq: WULF: Operates zero-carbon data centers for bitcoin mining and AI.
5+ YOEBachelor's in engineering or construction-related field, 5+ years project/program management or construction delivery experience, data center/MEP knowledge, strong communication, and proficiency with construction/document tools.
Bluebeam, Procore, AutoCAD, Revit, Microsoft Office, Google Workspace
4d
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Program Success Manager
California or Florida or Texas or Massachusetts or Arizona or New York or Illinois
RemoteFull Time
Springboard
Springboard: Online education platform providing mentor-led bootcamps and career support.
5+ YOE5+ years in advising/customer success/coaching or consultative sales; strong emotional intelligence, proactive, able to manage high volume of student conversations and drive retention/completion.
HubSpot, Slack, Google Workspace, AI tools
1mo
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Senior Customer Success Manager
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia
$104k-$183k/yr RemoteFull Time
Genesys
Genesys: Provides AI-powered cloud platform for customer and employee experiences.
5+ YOE5+ years in Customer Success or related SaaS roles, strong analytical skills, program and cross-functional leadership, ability to influence, SaaS customer relationship experience, proficiency with Salesforce, Gainsight, and Microsoft Excel.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud
1w
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Consultant, Customer Success (EHR platform)
Tampa or Nashville
HybridFull Time
Qualifacts
Qualifacts: Provides electronic health record software for behavioral healthcare.
5+ YOEAssociate degree (BA preferred) and 5+ years customer success/consulting experience in behavioral health or healthcare technology; strong EHR, workflow, project management, communication, and stakeholder skills; travel 30–50%.
CareLogic, Credible, InSync, Microsoft Office, AI assistants
1mo
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Customer Success Manager, US ( NAVY / USMC)
Arlington or San Diego or Tampa or Norfolk or Jacksonville or California or Florida
$92k-$135k/yr HybridFull Time
Dataminr
Dataminr: AI platform for real-time risk and event detection.
5+ YOEAbility to obtain Secret clearance, bachelor’s degree or equivalent, 5+ years customer success/account management or relevant military program experience, experience with public sector/DoD, strong communication and independent execution skills.
First Alert
1mo
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Customer Success Lead (Remote)
Alabama or Arizona or Florida or Georgia or Idaho or Indiana or Kansas or Kentucky or Louisiana or Minnesota or Missouri or Montana or New Jersey or New Mexico or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Vermont or Virginia or Wisconsin or Caledonia or United Kingdom or China or Brazil or Asia or South America
RemoteFull Time
Meetings & Incentives Worldwide
Meetings & Incentives Worldwide: Global management of corporate meetings, incentives, and large-scale events.
3+ YOE3+ years meetings/events experience in the travel industry; knowledge of virtual/hybrid events; Cvent preferred; proficiency in Word, Excel, and Outlook; ability to travel ~35% including international; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Cvent, Microsoft Outlook
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Global Process Owner – Customer Success
Dallas or Toronto or Tampa
$136k-$204k/yr HybridFull Time
Equinix
EquinixNASDAQ: EQIX: Provides global data center colocation and digital interconnection services.
10+ YOE10+ years in customer transformation/customer success operations or similar in tech/subscription businesses; experience designing and operationalizing customer lifecycle processes, leading cross-functional transformation, and measuring impact.
3w
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Strategic Customer Success Manager - MarTech / AdTech, US
Austin or Denver or Mountain View or Texas or Colorado or Illinois or Florida or Georgia or Idaho or Indiana or Kansas or Maryland or Massachusetts or Nebraska or Nevada or North Carolina or Oregon or Pennsylvania or Tennessee or Utah or Virginia or California or New York or Washington
$144k-$180k/yr RemoteFull Time
Branch
Branch: Platform providing deep linking and attribution for mobile applications.
6+ YOE6+ years customer success or strategic account management, experience with global strategic accounts, AdTech/MarTech preferred, AI program experience, CRM and analytics tool fluency, strong executive communication.
Looker, Tableau, Google Analytics, Salesforce, Asana, JIRA, Notion, Catalyst
3w
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Customer Success Operations Lead
Arkansas or Arizona or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Indiana or Kentucky or Maryland or Michigan or Minnesota or Missouri or North Carolina or New Hampshire or Oklahoma or Oregon or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
RemoteFull Time
PDQ
PDQ: Provides software deployment and IT asset management solutions.
Proven customer/revenue operations experience, strong analytics and project management, hands-on CRM and CS tooling expertise (Salesforce, Zendesk), and ability to build dashboards and drive operational improvements.
Salesforce, Zendesk, Looker, Tableau
4d
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SAP Concur - Client Success Manager
Lake Mary, Florida, United States
$78k-$181k/yr HybridFull Time
SAP
SAPFrankfurt Stock Exchange: SAP: Sells enterprise resource planning and business management software solutions.
Bachelor's degree or equivalent; experience with SaaS/cloud software and SAP Concur; strong relationship, communication, and program/project management skills; proven success driving renewals, expansions, and upsells.
SAP Concur
1d
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Client Success Manager
Florida, United States
OnsiteFull Time
Verra Mobility
Verra MobilityNASDAQ: VRRM: Provides automated traffic safety and tolling management solutions.
Bachelor's degree, extensive program/operations or executive administration experience, strong organizational and communication skills, Microsoft Office and PowerBI experience, willingness to travel, must pass NLETS background check.
Microsoft Excel, Microsoft Word, Microsoft PowerBI, ServiceNow (SNOW)
2w
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Senior AI Success Strategist
New York or Washington or Virginia or Tennessee or South Carolina or Pennsylvania or Ohio or North Carolina or New Jersey or New Hampshire or Minnesota or Vermont or Michigan or Mississippi or Massachusetts or Maryland or Madison or Louisiana or Kentucky or Oklahoma or Kansas or Indiana or Maine or Illinois or Georgia or Florida or Delaware or Connecticut or Austin or Rhode Island
$118k-$178k/yr HybridFull Time
Zendesk
Zendesk: Provides cloud-based software for customer service and support.
8+ YOE8+ years in customer success or related GTM roles,2+ years AI experience,Bachelor's degree required,experience with adoption/health analytics,program management,and executive stakeholder engagement.
Zendesk
1mo
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Digital Deployment Program Specialist
Tampa, Florida, United States
OnsiteFull Time
DDS Lab
DDS Lab: Manufactures custom dental prosthetic appliances for dental professionals.
3+ YOE3+ years in program management/operations/customer success or deployment; strong operational leadership, cross-functional coordination for hardware/software deployments; analytics, reporting, and stakeholder management; dental/healthcare tech or SaaS experience preferred.
1w
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Client Success Partner
Irving or Fort Myers
$62k-$87k/yr HybridFull Time
Gartner
GartnerNYSE: IT: Provides research and advisory services for business leaders.
2+ YOE2+ years relevant experience, strong communication, client relationship management, onboarding and program recommendation skills; bachelor’s degree preferred.
1mo
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Customer Value Operations Lead
Orlando, Florida, United States
$110k-$170k/yr HybridFull Time
Fortress Information Security
Fortress Information Security: AI-powered platform for supply chain cybersecurity and risk management.
3+ YOE3+ years in customer success/operations/product/FP&A or related roles; bachelor's degree or equivalent; strong PowerPoint, analytics, dashboard, and cross-functional execution skills; practical fluency with AI tools.
PowerPoint, AI tools
2w
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Project Manager
Miami, Florida, United States
RemoteFull Time
Hi Auto
Hi Auto: Provides AI-powered voice ordering systems for drive-thru restaurants.
2+ YOE2+ Mgmt2+ years in SaaS project management or customer success, native-level English, startup experience, experience managing remote teams, ability to travel internationally, strong independent and customer-centric mindset.
2mo
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Project Manager
Winter Park or Orlando
HybridFull Time
Humata Health
Humata Health: Automates healthcare prior authorization workflows using artificial intelligence.
5+ YOE5+ years in customer success, account management, or consulting; healthcare/tech experience; HIPAA familiarity; strong communication and analytics; PowerBI, Google Workspace, Slack.
Power BI, Google Workspace, Slack, Smartsheet
5d
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Implementation Manager - RCM/Healthcare
North Miami, Florida, United States
$60k-$70k/yr OnsiteFull Time
Paradigm: Automating revenue cycle management for home care agencies.
2+ YOE2+ years customer success/implementation experience, 1+ year healthcare experience preferred, strong communication, project management, integration and troubleshooting skills, bachelor\u0002s degree preferred.
EDI, ERA, EFT