29 customer success program manager jobs at 24 companies in Fredericksburg, VA

2w
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Enterprise Customer Success Manager
Arlington, Virginia, United States
HybridFull Time
VisibleThread
VisibleThread: Private RFP and contract intelligence software serving government contractors and regulated enterprises.
5+ YOE5+ years in customer success, account management, or customer-facing SaaS; program and change management experience; AI savvy; strong communication, technology, customer adoption, and ownership skills.
1d
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Principal Customer Success Manager
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yr RemoteFull Time
Signifyd
Signifyd: Enterprise fraud-protection software provider helping online retailers prevent fraud, abuse, and chargebacks while approving more orders.
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
3mo
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Customer Success Manager - Account Management (Manager Technical Project / Program)
Reston, Virginia, United States
RemoteFull Time
IDEMIA Public Security
IDEMIA Public Security: Government-focused biometric security division providing identity, travel, access-control, and public-safety solutions.
5+ YOEMaster's degree required; 5–10 years program management with international clients in electronics/IT; experience with contract management, P&L, risk management, and stakeholder communication.
1mo
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Customer Success Manager — Government “At Scale” Programs 
McLean or Richmond
HybridFull Time
Exiger
Exiger: Private supply-chain AI software serving corporations, government agencies, and banks with risk and compliance technology.
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
3d
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Asst Dir-Customer Success Mgmt (Government)
Washington, District of Columbia, United States
$99k-$143k/yr OnsiteFull Time
Moody's Corporation
Moody's CorporationNYSE: MCO: Global integrated risk assessment firm and provider of financial analytics.
5+ YOEBachelor's degree required and 5+ years in customer success, account or program management. Requires communication, presentation, stakeholder collaboration, analytics or enterprise software familiarity, and AI concepts awareness.
1d
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Junior Program Manager, State and Local Government
Columbus or Cincinnati or Twinsburg or Cleveland or Bolingbrook or Sterling or Ohio
HybridFull Time
Veridos
Veridos: Global provider of security technology for digital and physical trust.
2+ YOEBachelor's degree or equivalent experience; 2–5 years in project, program, account, operations, customer success, or professional services roles; communication, analytical, and problem-solving skills; driver's license and willingness to travel up to 15%.
Microsoft Office Suite, project management tools, collaboration tools, Agile, Hybrid Agile/Waterfall, Scaled Agile, ITIL
3d
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Let's begin! Asst Dir-Customer Success Mgmt (Government) (14951)
Washington, District of Columbia, United States
$99k-$143k/yr OnsiteFull Time
Moody's Corporation
Moody's CorporationNYSE: MCO: Global integrated risk assessment firm and provider of financial analytics.
5+ YOERequires a bachelor's degree and 5+ years in customer success, account management, or program management, with enterprise software familiarity, strong communication, stakeholder collaboration, and AI awareness.
2mo
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Resource Manager, Customer Success
McLean, Virginia, United States
$100k-$200k/yr OnsiteFull Time
Appian
AppianNasdaq: APPN: Provider of an AI-powered enterprise process automation platform.
5+ YOE5+ years resource management or workforce planning in professional services; experience staffing 100+ billable professionals; advanced Excel/Google Sheets and PSA experience; bachelor's degree or equivalent; strong stakeholder and data skills.
Microsoft Excel, Google Sheets, PSA
3d
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Head of Commercial Operations and Customer Success
Quantico, Virginia, United States
$110k-$125k/yr OnsiteFull Time
Marine Corps Community Services
Marine Corps Community Services: Official morale, welfare, and recreation program for the Marine Corps.
10+ YOE10+ years in commercial operations, business development, customer success, or program management in technology environments; familiarity with DoD, government contracting, SaaS, customer lifecycle management, and enterprise onboarding.
DevSecOps, SaaS, Operation Stormbreaker
3d
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Head of Commercial Operations and Customer Success
Quantico, Virginia, United States
$110k-$125k/yr OnsiteFull Time
Department of the Navy
Department of the Navy: Maritime branch of the United States Armed Forces.
10+ YOERequires 10+ years in commercial operations, business development, customer success, or technology program management; DoD or federal contracting familiarity; customer infrastructure, SaaS, onboarding, and stakeholder engagement experience.
SaaS, DevSecOps, ATO, IL5, IL6
2mo
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Customer & Community Growth Manager
Washington, District of Columbia, United States
HybridFull Time
Nitra
Nitra: Private AI-native fintech platform providing finance, procurement, supplies, and patient-administration tools for U.S. healthcare practices.
5+ YOE5+ years in customer marketing/community/customer success/growth roles; experience building communities and advocacy programs; strong communication, project management, and analytic skills; experience with SMB/mid-market and healthcare/fintech/SaaS preferred.
3d
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Advisory & Consulting Manager
Budapest or New York City or Washington, D.C. or Vancouver or London or Galway or Munich or Bengaluru or Singapore or Sydney
HybridFull Time
Diligent
Diligent: Private GRC SaaS providing governance, risk, compliance, audit, and ESG software to boards and organizational leaders.
Requires successful enterprise project delivery experience in complex technical or regulatory environments, strong stakeholder communication, customer focus, and project management capability. GRC experience is preferred.
AI, large language models, SaaS
3mo
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Project Manager
Tysons Corner or United States or Dallas or Draper or United States or Virtual or Virtual or Virtual or Tysons Corner or United States or Virtual
HybridFull Time
Cvent
Cvent: Provides software for meetings, events, and hospitality.
1+ YOEBachelor’s degree required; 1+ years in customer success or event planning; ability to lift 50 pounds; strong communication; multi-tasking in a dynamic environment; 40% travel; MS Office and Salesforce experience.
MS Office, Salesforce.com
2w
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Contents Project Manager
Chantilly, Virginia, United States
$65k-$75k/yr OnsiteFull Time
Institute of Inspection, Cleaning and Restoration Certification
Institute of Inspection, Cleaning and Restoration Certification: Global non-profit certifying inspection, cleaning, and restoration professionals.
High school diploma/GED, valid driver's license with clean history, strong customer service and communication skills, multitasking ability, and successful background check; restoration or cleaning experience preferred.
3mo
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Sr. Manager, Consulting Services, US Public Sector (NGFW/SASE)
Reston, Virginia, United States
$178k-$246k/yr RemoteFull Time
Palo Alto Networks
Palo Alto NetworksNASDAQ: PANW: Global cybersecurity platform providing network, cloud, and AI-driven security solutions.
7+ YOE5+ Mgmt7+ years leading and scaling Professional Services or Customer Success teams; 5+ years managing technical consultants; DoD Top Secret clearance; travel up to 25%; Bachelor's degree or equivalent military experience.
Clarizen, Kantata, Salesforce, Tableau
1w
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Digital Ecosystem Engagement Lead
Springfield or St. Louis
$130k-$190k/yr OnsiteFull Time
Modern Technology Solutions, Inc.
Modern Technology Solutions, Inc.: Engineering services and technology solutions for national security.
5+ YOEBachelor's degree or equivalent experience; 5+ years in stakeholder engagement, customer success, change management, or program engagement supporting IC or DoD technical programs; active TS/SCI clearance and U.S. citizenship required.
Confluence, Jira, Agile, Scrum, Model Based Systems Engineering (MBSE), Digital Twins, Architecture Decision Record (ADR)
3w
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Project Analyst - GSA
Washington D.C., District of Columbia, United States
$60k-$72k/yr HybridFull Time, Contract
Censeo Consulting Group
Censeo Consulting Group: Management consulting firm helping public-sector and nonprofit organizations improve operations.
2+ YOEBachelor's degree required; 2–5 years supporting projects, implementations, customer success, or federal programs; stakeholder coordination, reporting, documentation, communication, organization, and Microsoft Office and Google Suite experience.
Microsoft Office, Google Suite
2w
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Solutions Implementation Advisor
Boca Raton or Chicago or Reston or Washington
$100k-$150k/yr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Global information and insights providing credit reporting and risk management.
5+ YOERequires 5+ years in account management, customer success, implementation, or project management; project lifecycle expertise; technical solution translation; bachelor's degree or equivalent; Salesforce and Microsoft Office proficiency.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, HSA, FSA, AD&D, ESPP
3w
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Assistant Director, Community Engagement
Washington, District of Columbia, United States
$145k-$155k/yr HybridFull Time
American Chemical Society
American Chemical Society: Nonprofit professional society serving chemists and chemical scientists through research publishing, education, policy, and career programs.
10+ YOEBachelor's degree and 10+ years in community engagement, customer success, association management, or related fields, including leadership; requires strategic growth, team, budget, analytics, CRM, and stakeholder skills.
CRM, Net Promoter Score (NPS)
4d
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Enterprise Implementation Consultant
United States or San Francisco or New York City or Washington
$66k-$100k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
2+ YOERequires 2–4 years in senior customer success, account management, or strategic consulting; technical product and end-to-end implementation experience; consultative communication skills; and a bachelor's degree.
Connected Operations Cloud, Internet of Things (IoT), Software as a Service (SaaS), Tofu