338 customer success jobs at 206 companies in Virginia
1mo
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Customer Success Specialist
Arlington, Virginia, United States
$30-$35/hr OnsiteFull Time
Entry-level customer success role requiring experience in administrative/customer success/sales or operations, strong communication, organization, proactive problem-solving, familiarity with customer service principles; must live within reasonable commuting distance of Arlington, VA.
CRM
1mo
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Customer Success Manager
Tysons, Virginia, United States
RemoteFull Time
3+ YOEMinimum 3 years in customer-facing roles (Customer Success/Account Management/Support), experience with SaaS/enterprise software preferred, lifecycle management, strong communication, project management, and technical aptitude.
Jira, Gainsight, Salesforce, HubSpot, Zendesk
1mo
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Customer Success Manager
Richmond or Washington or Atlanta
RemoteFull Time
4+ YOE4+ years in customer success or account management, B2B SaaS experience, mid-market portfolio management, strong analytical and communication skills, experience driving retention, adoption, expansion and creating customer reporting.
1mo
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Manager, Customer Success
McLean, Virginia, United States
HybridFull Time
5+ YOE5+ years in customer success or operations, team leadership experience, CRM and data-driven decision making, proficiency with web apps, Google Workspace, and Microsoft Office.
Totango, Salesforce, Power BI, Zendesk, Google Workspace, Microsoft Office
3w
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Customer Success Manager
North Carolina or Virginia or Georgia or Florida or Pennsylvania or Connecticut or New Hampshire or United States
$65k-$70k/yr RemoteFull Time
1+ YOE1–2 years experience; customer success/account management preferred; strong communication, organization, collaboration, negotiation, problem-solving; Excel/Sheets and basic technical aptitude.
Microsoft Excel, Google Sheets, Windows, Mac
3d
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Customer Success Executive
South Carolina or Maine or West Virginia or New Jersey or Pennsylvania or Delaware or Georgia or North Carolina or Maryland or Connecticut or Florida or Ohio or Virginia or New York or New Hampshire or Rhode Island or Massachusetts or District of Columbia or Vermont
$89k-$130k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success or account management, a bachelor's degree or equivalent experience, executive communication, analytical and negotiation skills, cross-functional collaboration, and technology and networking knowledge.
Microsoft Office
2d
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Customer Success Executive
South Carolina or Connecticut or Delaware or Florida or Georgia or Maine or Maryland or Massachusetts or New Hampshire or New Jersey or New York or North Carolina or Ohio or Pennsylvania or Rhode Island or Vermont or Virginia or District of Columbia or West Virginia
$89k-$130k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success or account management, executive communication, strategic relationship building, negotiation, analytics, cross-functional collaboration, technology and networking knowledge, and MS Office proficiency.
Microsoft Office
1mo
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Director, Customer Success
Tysons Corner, Virginia, United States
HybridFull Time
15+ YOE8+ Mgmt15+ years in customer success or related roles with 8+ years managing leaders; SaaS expertise; proven NRR ownership; analytics and AI-driven operations experience; bachelor’s degree required.
19h
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Customer Success Manager
New York City or Charlottesville or Denver
$59k-$84k/yr OnsiteFull Time
2+ YOERequires 2–5 years of customer success, client-facing, account management, consultative sales, or financial services experience; Salesforce and engagement-tool experience; strong communication and organizational skills; bachelor's degree preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce, SalesLoft, Cadence, Bloomberg Terminal, Refinitiv, FactSet, Tableau, Power BI, Looker
1d
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Customer Success Manager
New York City or Denver or Charlottesville
$59k-$84k/yr HybridFull Time
2+ YOERequires 2–5 years in customer success, client-facing, account management, consultative sales, or financial services; CRM experience; strong communication, organization, relationship-building, and problem-solving skills. Bachelor's degree required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce, SalesLoft, Cadence, Bloomberg Terminal, Refinitiv, FactSet, Tableau, Power BI, Looker
1w
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Customer Success Manager
McLean, Virginia, United States
$125k-$250k/yr OnsiteFull Time
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory experience, enterprise platforms knowledge, executive communication, project management, agile practices, and 25% travel. Preferred: 5+ years in success, program, account management, or advisory services.
Appian, AI, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
2mo
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Customer Success Associate
Arlington or Virginia or District of Columbia or Maryland or Pennsylvania
$50k-$70k/yr RemoteFull Time
Early-career customer success role owning small-to-mid accounts; requires strong communication, judgment, working fluency with Microsoft Office, familiarity with AI tools, and ability to work remotely from the greater DC metro area; employment contingent on I-9 and background checks; no visa sponsorship.
ClearPoint, Agency, Kai, Fin, Claude, ChatGPT, Copilot, Microsoft Office
1w
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Senior Customer Success Manager
New York or Massachusetts or New Jersey or Georgia or Illinois or North Carolina or South Carolina or Florida or Indiana or Maryland or Virginia or Michigan or Texas or Pennsylvania or Delaware or Vermont
$80k-$100k/yr RemoteFull Time
3+ YOERequires 3+ years in customer success or similar customer-centric roles, SaaS, agency, or Martech experience, negotiation, organization, relationship growth, upselling, renewals, and English proficiency.
1w
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Customer Success - Financial Software
Henrico, Virginia, United States
$55k-$65k/yr OnsiteFull Time
2+ YOERequires 2+ years in customer success, support, client services, coordination, operations, project coordination, or account management; strong communication, organization, critical thinking, and customer service skills.
Microsoft Office
1mo
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Sr. Customer Success Manager
Herndon, Virginia, United States
$124k-$166k/yr OnsiteFull Time
Experienced technical customer-facing professional with customer lifecycle and success best practices, strong communication, problem-solving, and ability to engage with technical stakeholders; familiarity with networking concepts and Windows/Linux environments preferred.
Windows, Ubuntu, RHEL, Syslog
3w
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Strategic Customer Success Manager
Raleigh or Maryland or Virginia or Ohio or Washington or North Carolina or Illinois or New York or Chicago or New York City
$79k-$131k/yr OnsiteFull Time
5+ YOE5+ years in customer success or account management; experience with enterprise/strategic accounts, AI/SaaS products; strong communication, consultative skills, and cross-functional influence.
Nexis+ AI, Salesforce, Gainsight, ChurnZero
4w
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Director of Customer Success
New York City or Virginia or New York or Washington or California or United Kingdom or Singapore
HybridFull Time
4+ YOEBA/BS or equivalent,4+ years client-facing customer success/technical account management in programmatic/advertising,team leadership,IVT/viewability expertise,C-level communication and programmatic knowledge.
JavaScript
1mo
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Senior Customer Success Manager
McLean or Lexington Park
$115k-$150k/yr HybridFull Time
7+ YOE7+ years in customer success/account management or related roles, experience with complex federal/defense customers, ability to drive adoption, manage multi-account portfolios, strong communication and organizational skills; eligible for Secret clearance.
CORAS
2mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
2d
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Senior Customer Success Manager
Falls Church, Virginia, United States
OnsiteFull Time
5+ YOERequires 5+ years in customer success, strategic account management, consulting, or related technology roles; enterprise relationship management, executive engagement, strategic planning, and data analytics experience.
Microsoft Excel, Power BI, Looker
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