HiringCafe
Join our community

327 customer success jobs at 186 companies in Washington, DC

1mo
Save
Mark Applied
Hide
Customer Success Manager, Customer Delivery & Success
Tampa or Canonsburg or Bowie
RemoteFull Time
Inovalon
Inovalon: Cloud-based software for healthcare data analysis and quality.
3+ YOE3+ years customer-facing experience in customer success/account management; experience with healthcare data; strong communication, organization, and problem-solving skills.
EHR, SQL, APIs, Snowflake, AWS, Power BI, Tableau
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Manager, Customer Delivery & Success
United States or Bowie or Tampa or Canonsburg
$77k-$120k/yr RemoteFull Time
Inovalon
Inovalon: Cloud platform for data-driven healthcare analytics and insights.
3+ YOE3+ years customer-facing experience in customer success/account management; healthcare data experience; strong communication, organization, and problem-solving skills; ability to coordinate cross-functional delivery.
SQL, APIs, Snowflake, AWS, Power BI, Tableau
Job PostingView all
1mo
Save
Mark Applied
Hide
Scaled Customer Success
Boston or New York City or Washington
OnsiteFull Time
Pryzm
Pryzm: AI-powered platform for federal procurement and government contracting.
2+ YOE2–6 years in customer success, account management, solutions consulting, operations, or customer-facing SaaS; strong written and verbal communication; systems- and metrics-oriented; willing to relocate to Boston, NYC, or Washington DC; US Person required; willing to travel periodically.
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Manager
Washington or California
RemoteFull Time
Trellint
Trellint: Software and technology solutions for curbside and parking management.
5+ YOE5+ years in customer success or account management; experience with municipal customers preferred; skilled in QBRs, success planning, renewal/expansion, CRM documentation, executive communication, and cross-team collaboration.
CRM
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Specialist
Arlington, Virginia, United States
$30-$35/hr OnsiteFull Time
Entyre Care
Entyre Care: Providing financial and professional support for family caregivers.
Entry-level customer success role requiring experience in administrative/customer success/sales or operations, strong communication, organization, proactive problem-solving, familiarity with customer service principles; must live within reasonable commuting distance of Arlington, VA.
CRM
Job PostingView all
3w
Save
Mark Applied
Hide
Director of Customer Success
Bethesda, Maryland, United States
$87k-$144k/yr OnsiteFull Time
RELX
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
5+ YOEMaster's preferred; 5+ years customer success/account management in healthcare; experience with Epic EHR workflows; ability to communicate ROI to C-suite; strong presentation, project management, and account strategy skills.
Asana, Google Workspace, Epic
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Manager
Tysons, Virginia, United States
RemoteFull Time
Cav
Cav: Continuous cyber assurance platform for high-reliability organizations.
3+ YOEMinimum 3 years in customer-facing roles (Customer Success/Account Management/Support), experience with SaaS/enterprise software preferred, lifecycle management, strong communication, project management, and technical aptitude.
Jira, Gainsight, Salesforce, HubSpot, Zendesk
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Manager
Richmond or Washington or Atlanta
RemoteFull Time
GenLogs
GenLogs: Provides truck intelligence data through a nationwide sensor network.
4+ YOE4+ years in customer success or account management, B2B SaaS experience, mid-market portfolio management, strong analytical and communication skills, experience driving retention, adoption, expansion and creating customer reporting.
Job PostingView all
1mo
Save
Mark Applied
Hide
Manager, Customer Success
McLean, Virginia, United States
HybridFull Time
Meazure Learning
Meazure Learning: Provides secure online proctoring and digital exam delivery services.
5+ YOE5+ years in customer success or operations, team leadership experience, CRM and data-driven decision making, proficiency with web apps, Google Workspace, and Microsoft Office.
Totango, Salesforce, Power BI, Zendesk, Google Workspace, Microsoft Office
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Manager
Washington, District of Columbia, United States
OnsiteFull Time
Citian
Citian: SaaS platform for transportation safety and infrastructure accessibility.
3+ YOE3+ years customer success experience (SaaS preferred); strong communication, retention and risk mitigation skills; ability to travel regionally and nationally; experience with public sector clients preferred.
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Consultant
Washington, District of Columbia, United States
$61k-$73k/yr RemoteFull Time
Granicus
Granicus: Cloud-based digital solutions for government agencies and residents.
3+ YOE3+ years customer success/account management experience, strong executive relationship and analytical skills, CRM experience (Salesforce preferred), willingness to travel up to 25%, excellent communication.
Salesforce, Microsoft Teams
Job PostingView all
1mo
Save
Mark Applied
Hide
Director, Customer Success
Tysons Corner, Virginia, United States
HybridFull Time
Cvent
Cvent: Cloud-based software for event and venue management.
15+ YOE8+ Mgmt15+ years in customer success or related roles with 8+ years managing leaders; SaaS expertise; proven NRR ownership; analytics and AI-driven operations experience; bachelor’s degree required.
Job PostingView all
1w
Save
Mark Applied
Hide
Customer Success Manager
McLean, Virginia, United States
$125k-$250k/yr OnsiteFull Time
Appian
AppianNASDAQ: APPN: Provides a low-code platform for enterprise-grade process automation.
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory experience, enterprise platforms knowledge, executive communication, project management, agile practices, and 25% travel. Preferred: 5+ years in success, program, account management, or advisory services.
Appian, AI, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
Job PostingView all
2mo
Save
Mark Applied
Hide
Customer Success Associate
Arlington or Virginia or District of Columbia or Maryland or Pennsylvania
$50k-$70k/yr RemoteFull Time
ClearPoint Strategy
ClearPoint Strategy: Software for automating strategic planning and performance reporting.
Early-career customer success role owning small-to-mid accounts; requires strong communication, judgment, working fluency with Microsoft Office, familiarity with AI tools, and ability to work remotely from the greater DC metro area; employment contingent on I-9 and background checks; no visa sponsorship.
ClearPoint, Agency, Kai, Fin, Claude, ChatGPT, Copilot, Microsoft Office
Job PostingView all
1w
Save
Mark Applied
Hide
Customer Success Manager DC
Washington, D.C., District of Columbia, United States
HybridFull Time
Windward
WindwardLondon Stock Exchange: WNWD: Provides maritime AI intelligence for shipping and defense sectors.
3+ YOERequires TS clearance, 3+ years in Customer Success or Account Management, U.S. Federal or Government customer experience, strong communication, analytical skills, and customer training experience.
SaaS, Salesforce
Job PostingView all
1mo
Save
Mark Applied
Hide
Sr. Customer Success Manager
Herndon, Virginia, United States
$124k-$166k/yr OnsiteFull Time
Everfox
Everfox: Develops cybersecurity software for government and regulated industry networks
Experienced technical customer-facing professional with customer lifecycle and success best practices, strong communication, problem-solving, and ability to engage with technical stakeholders; familiarity with networking concepts and Windows/Linux environments preferred.
Windows, Ubuntu, RHEL, Syslog
Job PostingView all
1w
Save
Mark Applied
Hide
Customer Success Manager – Strategic Accounts
Baltimore, Maryland, United States
$85k-$100k/yr RemoteFull Time
Impruvon Health
Impruvon Health: Automated medication management and clinical workflow platform for providers.
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex enterprise implementations, executive engagement, project management, healthcare SaaS knowledge, and customer success metrics experience preferred.
HubSpot, Jira, Confluence, HIPAA, DEA, Epic, Cerner, Meditech, Net Revenue Retention (NRR), Net Promoter Score (NPS), Customer Satisfaction (CSAT)
Job PostingView all
4w
Save
Mark Applied
Hide
Director of Customer Success
New York City or Virginia or New York or Washington or California or United Kingdom or Singapore
HybridFull Time
Pixalate
Pixalate: Fraud protection and privacy compliance for digital advertising.
4+ YOEBA/BS or equivalent,4+ years client-facing customer success/technical account management in programmatic/advertising,team leadership,IVT/viewability expertise,C-level communication and programmatic knowledge.
JavaScript
Job PostingView all
1mo
Save
Mark Applied
Hide
Senior Customer Success Manager
McLean or Lexington Park
$115k-$150k/yr HybridFull Time
CORAS
CORAS: Provides AI-powered decision intelligence software for government and defense.
7+ YOE7+ years in customer success/account management or related roles, experience with complex federal/defense customers, ability to drive adoption, manage multi-account portfolios, strong communication and organizational skills; eligible for Secret clearance.
CORAS
Job PostingView all
2d
Save
Mark Applied
Hide
Senior Customer Success Manager
Falls Church, Virginia, United States
OnsiteFull Time
Kastle Systems
Kastle Systems: Managed security services provider for commercial and residential properties.
5+ YOERequires 5+ years in customer success, strategic account management, consulting, or related technology roles; enterprise relationship management, executive engagement, strategic planning, and data analytics experience.
Microsoft Excel, Power BI, Looker
Job PostingView all

Explore Jobs

Expand Your Job Search