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1,617 customer support jobs at 650 companies in Alpharetta, GA

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Customer Support Team Lead
Atlanta, Georgia, United States
RemoteFull Time
Dot Compliance
Dot Compliance: AI-powered electronic quality management system for life sciences.
5+ YOE2+ Mgmt5+ years in SaaS customer support, 2+ years leading teams, experience with Salesforce and support tools, strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
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2mo
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Customer Support Specialist
Lawrenceville, Georgia, United States
HybridFull Time
Sage
SageLondon Stock Exchange: SGE: Provider of accounting, payroll, and business management software.
Investigate and reproduce technical customer issues, perform hands-on troubleshooting, escalate defects, and communicate solutions; customer support experience and strong written/verbal skills required.
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2mo
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CUSTOMER SUPPORT MANAGER
Fayette County or Georgia
$56k-$61k/yr OnsiteFull Time
Fayette County
Fayette County: Local government entity providing public services in Fayette County, Georgia.
1+ YOESupervisory experience (typically 1–3 years), specialized training or equivalent, ability to obtain a valid Georgia driver's license; responsible for overseeing customer support, utility billing, revenue collection, mailroom, programs, and budgeting.
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1mo
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Customer Support Specialist
Atlanta, Georgia, United States
HybridFull Time
QGenda
QGenda: Provides healthcare workforce management and physician scheduling software.
High school/GED required; associates/bachelors preferred. Experience in customer service or tech support preferred. Strong written/verbal communication, case and time management, and ability to follow protocols. Authorized to work in the U.S.
QGenda
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2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
Applied Systems
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
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2mo
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Bilingual Customer Support Specialist
Atlanta, Georgia, United States
$23-$25/yr HybridFull Time
Procare Solutions
Procare SolutionsNASDAQ: ROP: Management software and payment processing for child care providers.
Customer support experience delivering phone/email/chat support; familiarity with SQL, DevExpress, ChildPlus, ticketing/VOIP/API tools; strong communication, analytical, and technical writing skills; Bachelor's degree preferred or equivalent experience.
SQL, DevExpress, ChildPlus, VOIP, API
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1d
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Senior Customer Support Associate
Denver or Atlanta
$49k-$88k/yr HybridFull Time
Autodesk
AutodeskNASDAQ: ADSK: Developing software for architecture, engineering, and entertainment industries.
3+ YOERequires 3+ years of SaaS customer support experience, technical issue resolution, escalations, cross-functional collaboration, expert BuildingConnected, TradeTapp, and Admiin knowledge, and strong communication skills.
BuildingConnected, TradeTapp, Admiin, Zoom, Slack, Salesforce, Salesforce Service Cloud, Live Chat, In-App-Messaging, AI-assisted tools, Forma Build, Cost, Takeoff, Autospecs, Admin, Data Management, Insight, PlanGrid, Pype
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2d
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Customer Support Coordinator - LATAM
Gainesville, Georgia, United States
HybridFull Time
JBT Marel Corporation
JBT Marel CorporationNYSE: JBTM: Global technology solutions provider for food and beverage processing.
2+ YOERequires 2+ years in customer service, technical support, or service coordination; 1+ year with spare parts or technical products preferred; Spanish and English fluency; ERP/CRM and Microsoft Office proficiency.
ERP, CRM, SAP, Salesforce, Microsoft Office, SmartBase
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2mo
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Customer Support Technician II
Atlanta, Georgia, United States
$24-$27/hr HybridFull Time
Planet DDS
Planet DDS: Provider of cloud-based dental practice management and imaging software.
2+ YOE2+ years technical product support experience, Bachelor’s degree or equivalent, strong troubleshooting, communication, and mentoring skills, proficiency with support tools.
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Customer Support Specialist
Atlanta, Georgia, United States
RemoteFull Time
Roadie
Roadie: Crowdsourced delivery platform for local same-day shipping.
2+ YOERequires 2+ years of customer service experience, strong written and verbal communication, problem-solving and troubleshooting skills, and availability for evening and weekend schedules.
Salesforce
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2mo
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Customer Support Representative
Atlanta, Georgia, United States
HybridFull Time
UP Entertainment
UP Entertainment: Operates television networks and streaming platforms for family-friendly content.
2+ YOEHigh school diploma, 2+ years customer-facing experience, strong written/verbal communication, familiarity with SVOD technology, experience with Zendesk and Microsoft Office, and queue management skills.
Zendesk, Microsoft Outlook, Microsoft Word, Microsoft Excel, Looker, Tableau, Roku, Apple TV, Fire TV, iOS, Android, Amazon Fire, Xbox, Tizen
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1mo
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Customer Support Services Specialist
Atlanta, Georgia, United States
$21-$29/hr OnsiteFull Time
TriNet
TriNetNYSE: TNET: Provides human resources solutions for small and midsize businesses.
2+ YOE2+ years customer service experience, HR/payroll knowledge preferred. Proficiency with Microsoft Office, PeopleSoft and Salesforce; strong communication, confidentiality, and 35 WPM typing.
Microsoft Office, PeopleSoft, Salesforce
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1mo
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Customer Support Services Specialist
Dunwoody or United States
$21-$29/hr OnsiteFull Time
TriNet
TriNetNYSE: TNET: Manages HR, payroll, and employee benefits for small businesses.
2+ YOE2+ years customer service experience; HR/payroll preferred. Proficiency with Microsoft Office, PeopleSoft, Salesforce; typing 35 WPM; fluency in English; strong communication and confidentiality.
Microsoft Office, PeopleSoft, Salesforce
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17h
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Remote Customer Technical Support
United States or Dover or Tallahassee or Atlanta or Boise or Indianapolis or Frankfort or Columbus or Salt Lake City or Richmond
$17-$20/hr RemoteFull Time
ADT
ADTNYSE: ADT: Provides electronic security, automation, and alarm monitoring services.
1+ YOEHigh school diploma or equivalent, one year of customer service experience, troubleshooting and computer application skills, 35 wpm typing, strong communication, organization, multitasking, problem-solving, and de-escalation abilities.
computer applications
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1w
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Customer Support Coordinator - Greater Atlanta Area
Atlanta, Georgia, United States
HybridFull Time
Solutionz
Solutionz: Designs and installs professional audiovisual and conferencing systems.
High school diploma required; relevant associate or bachelor's degree preferred. Requires customer support or helpdesk experience, ticketing-system proficiency, strong communication, organization, multitasking, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, FRESH
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Customer Support Advocate, Clinical Integrity / Revenue Capture
Atlanta or Austin
OnsiteFull Time
Waystar
WaystarNASDAQ: WAY: Provides cloud-based healthcare payment and revenue cycle management software.
2+ YOERequires 2–4 years in customer service, client support, or client success; complex issue resolution, communication, troubleshooting, organization, and CRM proficiency. Bachelor's degree preferred.
Salesforce, Zendesk, CRM
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1mo
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Customer Support Rep/Ntl Acct
Smyrna, Georgia, United States
OnsiteFull Time
S.P. Richards
S.P. Richards: Distributes office products and business essentials to independent resellers.
Handle B2B customer inquiries, process orders and returns, use Salesforce and Microsoft Office; associate degree preferred; strong communication and basic math skills.
Salesforce, Microsoft Word, Microsoft Excel
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17h
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Level 2 Customer Support Specialist
Philadelphia or Pittsburgh or York or Princeton or New York City or Atlanta or Washington, D.C.
$65k-$70k/yr RemoteFull Time
TransPerfect
TransPerfect: Provides global language services and localization technology solutions.
Requires strong problem-solving, organization, prioritization, multitasking, customer service, teamwork, and English communication skills, plus proficiency in Microsoft Office and web conferencing tools.
GlobalLink Vasont Inspire, GlobalLink Astoria, GlobalLink CCMS, XML, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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1mo
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Customer Support Specialist – Frozen Sales
Norcross, Georgia, United States
OnsiteFull Time
Crown Bakeries
Crown Bakeries: Manufacturer of fresh and frozen bread and baked goods.
Customer service experience, strong written and verbal communication, Microsoft Office/Excel proficiency, ERP familiarity (Sage X3 preferred), strong organization and multitasking, associate degree or equivalent experience.
Microsoft Office, Microsoft Excel, Sage X3, ERP
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2w
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Customer Order Support III
Stone Mountain, Georgia, United States
$49k-$64k/yr OnsiteFull Time
Lennox International
Lennox InternationalNYSE: LII: Manufacturer of heating, ventilation, and air conditioning equipment.
3+ YOEHigh school diploma or equivalent and 3-5 years related experience; strong written/verbal communication, technical terminology familiarity, and computerized data-entry/CRM navigation skills.
CRM
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