1,723 customer support jobs at 676 companies in Johns Creek, GA
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Customer Support Team Lead
Atlanta, Georgia, United States
RemoteFull Time
Dot Compliance: AI-powered electronic quality management system for life sciences.
5+ YOE2+ Mgmt5+ years in SaaS customer support, 2+ years leading teams, experience with Salesforce and support tools, strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
AutodeskNASDAQ: ADSK: Develops 3D design software for engineering and construction.
Customer service or technical support experience preferred; strong written and verbal communication, structured troubleshooting, documentation, collaboration, and familiarity with browsers, mobile apps, operating systems, and cloud software.
AutodeskNASDAQ: ADSK: Developing software for architecture, engineering, and entertainment industries.
Customer service or technical support experience preferred; strong written and verbal communication, structured troubleshooting, technical explanation, case management, collaboration, and familiarity with browsers, mobile apps, operating systems, and cloud software.
QGenda: Provides healthcare workforce management and physician scheduling software.
High school/GED required; associates/bachelors preferred. Experience in customer service or tech support preferred. Strong written/verbal communication, case and time management, and ability to follow protocols. Authorized to work in the U.S.
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
JBT Marel CorporationNYSE: JBTM: Global technology solutions provider for food and beverage processing.
2+ YOERequires 2+ years in customer service, technical support, or service coordination; 1+ year with spare parts or technical products preferred; Spanish and English fluency; ERP/CRM and Microsoft Office proficiency.
ERP, CRM, SAP, Salesforce, Microsoft Office, SmartBase
Planet DDS: Provider of cloud-based dental practice management and imaging software.
2+ YOE2+ years technical product support experience, Bachelor’s degree or equivalent, strong troubleshooting, communication, and mentoring skills, proficiency with support tools.
Roadie: Crowdsourced delivery platform for local same-day shipping.
2+ YOERequires 2+ years of customer service experience, strong written and verbal communication, problem-solving and troubleshooting skills, and availability for evening and weekend schedules.
TriNetNYSE: TNET: Provides human resources solutions for small and midsize businesses.
2+ YOE2+ years customer service experience, HR/payroll knowledge preferred. Proficiency with Microsoft Office, PeopleSoft and Salesforce; strong communication, confidentiality, and 35 WPM typing.
TriNetNYSE: TNET: Manages HR, payroll, and employee benefits for small businesses.
2+ YOE2+ years customer service experience; HR/payroll preferred. Proficiency with Microsoft Office, PeopleSoft, Salesforce; typing 35 WPM; fluency in English; strong communication and confidentiality.
United States or Dover or Tallahassee or Atlanta or Boise or Indianapolis or Frankfort or Columbus or Salt Lake City or Richmond
$17-$20/hrRemoteFull Time
ADTNYSE: ADT: Provides electronic security, automation, and alarm monitoring services.
1+ YOEHigh school diploma or equivalent, one year of customer service experience, troubleshooting and computer application skills, 35 wpm typing, strong communication, organization, multitasking, problem-solving, and de-escalation abilities.
Customer Support Coordinator - Greater Atlanta Area
Atlanta, Georgia, United States
HybridFull Time
Solutionz: Designs and installs professional audiovisual and conferencing systems.
High school diploma required; relevant associate or bachelor's degree preferred. Requires customer support or helpdesk experience, ticketing-system proficiency, strong communication, organization, multitasking, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, FRESH
S.P. Richards: Distributes office products and business essentials to independent resellers.
Handle B2B customer inquiries, process orders and returns, use Salesforce and Microsoft Office; associate degree preferred; strong communication and basic math skills.
Philadelphia or Pittsburgh or York or Princeton or New York City or Atlanta or Washington, D.C.
$65k-$70k/yrRemoteFull Time
TransPerfect: Provides global language services and localization technology solutions.
Requires strong problem-solving, organization, prioritization, multitasking, customer service, teamwork, and English communication skills, plus proficiency in Microsoft Office and web conferencing tools.
GlobalLink Vasont Inspire, GlobalLink Astoria, GlobalLink CCMS, XML, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Crown Bakeries: Manufacturer of fresh and frozen bread and baked goods.
Customer service experience, strong written and verbal communication, Microsoft Office/Excel proficiency, ERP familiarity (Sage X3 preferred), strong organization and multitasking, associate degree or equivalent experience.
Lennox InternationalNYSE: LII: Manufacturer of heating, ventilation, and air conditioning equipment.
3+ YOEHigh school diploma or equivalent and 3-5 years related experience; strong written/verbal communication, technical terminology familiarity, and computerized data-entry/CRM navigation skills.