5 customer support analyst jobs at 5 companies in Jacksonville, FL
3mo
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Sales Support Analyst
Bradenton or Fernandina Beach or Lake Mary or Lakeland
OnsiteFull Time
5+ YOE5+ years B2B Sales; 5+ years in Customer Service/Support; Bachelor's degree; Salesforce experience; Excel/Outlook; pricing and CRM proficiency.
Salesforce, Microsoft Excel, Outlook, QlikView, Qlik Cloud, Kiwi
4d
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Technical Support Analyst
Jacksonville or Georgia
OnsiteFull Time
5+ YOERequires 5+ years of relevant IT experience, hands-on business analysis, requirements gathering, strong analytical and communication skills, customer service, organization, and independent problem-solving ability.
Operational Technology (OT)
2mo
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Customer Care AI Business Analyst
Jacksonville, Florida, United States
$75k-$85k/yr HybridFull Time
Implement and support AI customer care solutions, perform business analysis and process optimization, develop test cases and QA, monitor AI performance metrics, and collaborate with cross-functional and vendor teams.
Agent Assist, Copilot, Autopilot
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
1w
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Strategic Account Analyst
Atlanta or Jacksonville or New Braunfels or Santee
OnsiteFull Time
0+ YOEBachelor's degree in a related discipline and 0–2 years of related experience, or master's degree and 0–1 year. Requires data analysis, customer relationship, sales support, and problem-solving skills.
supply chain management, purchasing, procurement, systems integration