42 customer support analyst jobs at 29 companies in Florida
2mo
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yr OnsiteFull Time
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
MDM, AI copilots
3mo
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Sales Support Analyst
Bradenton or Fernandina Beach or Lake Mary or Lakeland
OnsiteFull Time
5+ YOE5+ years B2B Sales; 5+ years in Customer Service/Support; Bachelor's degree; Salesforce experience; Excel/Outlook; pricing and CRM proficiency.
Salesforce, Microsoft Excel, Outlook, QlikView, Qlik Cloud, Kiwi
2mo
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
1mo
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IT Support Center Analyst II | IT - Technical Customer Support
St. Augustine, Florida, United States
OnsiteFull Time
3+ YOE3+ years IT support experience; diagnose and resolve hardware/software issues, manage incident tickets, escalate complex problems, and mentor junior staff.
1w
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Technology Support Analyst I
Boca Raton, Florida, United States
$45k-$52k/yr OnsiteFull Time
2+ YOEMaster's degree in an appropriate specialization, or bachelor's degree plus two years of relevant experience. Requires technical support, troubleshooting, communication, and customer service skills; driver's license preferred.
iPhone, Android, Windows, LAN, WAN, ticketing system
2d
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CHILD SUPPORT CASE PROCESSING ANALYST - 73005379
West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach
$39k-$45k/yr HybridFull Time
Current Florida Department of Revenue Child Support Program Revenue Specialist II, with no lateral transfer in the past 12 months; requires case analysis, problem solving, customer support, and partner coordination.
2d
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Technical Support Analyst
Jacksonville or Georgia
OnsiteFull Time
5+ YOERequires 5+ years of relevant IT experience, hands-on business analysis, requirements gathering, strong analytical and communication skills, customer service, organization, and independent problem-solving ability.
Operational Technology (OT)
2mo
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Customer Care AI Business Analyst
Jacksonville, Florida, United States
$75k-$85k/yr HybridFull Time
Implement and support AI customer care solutions, perform business analysis and process optimization, develop test cases and QA, monitor AI performance metrics, and collaborate with cross-functional and vendor teams.
Agent Assist, Copilot, Autopilot
3mo
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Clinical Application Support Analyst
Miami, Florida, United States
RemoteFull Time
3+ YOE3+ years eCW implementation/support; strong understanding of eCW and third-party vendors; ability to engage with customer teams; strong communication and process orientation.
eCW, MEDITECH, Healthcare IT
2w
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Client Support Desk Analyst
Texas or Nevada or New Hampshire or Nebraska or North Carolina or Mississippi or Missouri or Minnesota or Maine or Louisiana or Kentucky or Kansas or Indiana or Idaho or Iowa or Georgia or Florida or Delaware or Arizona or Arkansas or Alabama or West Virginia or Wisconsin or Virginia or Utah or Tennessee or South Dakota or South Carolina or Oklahoma or Ohio
$60k-$75k/yr OnsiteFull Time
3+ YOE3-5 years experience in lending/financial services/SaaS; basic SQL, case/ticket queue experience, strong problem-solving, communication, and analytical skills.
SQL, ServiceNow
2d
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Desktop Support Associate Analyst
Saint Petersburg, Florida, United States
HybridFull Time
2+ YOEHigh school diploma required; associate degree and 2–3 years of technical helpdesk or support experience, or equivalent. Requires advanced troubleshooting, communication, analytical, customer service, and task-management skills.
Windows, macOS, Microsoft Office
1mo
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Technical Analyst 3-Support
Kansas City or Orlando or Nashville or United States
$32-$64/hr HybridFull Time
3+ YOE3+ years supporting healthcare reporting or application support; strong SQL and CCL skills; experience with Oracle Health/Cerner Millennium and Oracle Analytics Cloud; customer-facing troubleshooting and regulatory reporting experience.
Oracle Health (Cerner Millennium), Oracle Analytics Cloud, SQL, CCL, Tableau, Electronic Health Record (EHR)
1d
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Permit Analyst/Senior Permit Analyst
Orlando, Florida, United States
$20-$30/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent plus 2 years of technical or clerical experience with customer service; senior level requires 3 years relevant experience including 1 year as a permit analyst. ICC certification preferred for senior role.
Microsoft applications
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
1mo
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Reputation Analyst
Maitland, Florida, United States
HybridFull Time
1+ YOE1-2 years client support or guest relations experience preferred; strong writing and grammar, customer service skills, attention to detail, ability to meet SLAs, and proficiency with Salesforce.com.
Salesforce.com
3w
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Professional, Customer Orders
Raynham or West Chester or Palm Beach Gardens or Warsaw or Raritan
$132k/yr HybridFull Time
2+ YOEBachelor's degree required; 2+ years IT/product or business systems analyst experience supporting customer/order processes; ERP/CRM experience; strong communication, testing, and process optimization skills; English required.
ERP, CRM
1mo
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IT Business Analyst
Albuquerque or New York or Florida
HybridFull Time
2+ YOEBachelor's degree or equivalent,2+ years as a business/systems analyst supporting eCommerce or customer-facing systems,experience with requirements gathering,Agile/SDLC,SQL and large-data analysis,excellent communication.
SQL, Jira, CMS, PIM, APIs
1w
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SampleIQ Analyst, Jr.
Sunrise, Florida, United States
OnsiteFull Time
3+ YOEBachelor's degree or 3 years equivalent experience preferred; pharmaceutical sales support desired. Requires Microsoft Office and Excel expertise, analytical skills, communication, customer service, and multitasking.
Microsoft Office, Microsoft Excel
2w
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Privacy Analyst I
St. Petersburg, Florida, United States
$55k-$65k/yr HybridFull Time
1+ YOEAssociate degree in a related field, 1–2 years of privacy or similar experience, healthcare application support experience, strong communication and analytical skills, and ability to manage complex customer environments.
Imprivata patient privacy intelligence (PPI) solution, Microsoft Windows, Microsoft Office 365, Salesforce
2mo
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TECHNOLOGY SERVICE ANALYST
Orlando, Florida, United States
HybridFull Time
Technical support for end users; strong problem solving; experience with Windows, networking, and IT infrastructure; customer service focused.
Windows, Microsoft 365, Networking, Telephony, Remote support, Ticketing system
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