14 customer support analyst jobs at 10 companies in Lighthouse Point, FL
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Technology Support Analyst I
Boca Raton, Florida, United States
$45k-$52k/yrOnsiteFull Time
Florida Atlantic University: Public research university providing undergraduate and graduate education programs.
2+ YOEMaster's degree in an appropriate specialization, or bachelor's degree plus two years of relevant experience. Requires technical support, troubleshooting, communication, and customer service skills; driver's license preferred.
iPhone, Android, Windows, LAN, WAN, ticketing system
West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach or West Palm Beach
$39k-$45k/yrHybridFull Time
State of Florida: Providing state government services and administrative public programs.
Current Florida Department of Revenue Child Support Program Revenue Specialist II, with no lateral transfer in the past 12 months; requires case analysis, problem solving, customer support, and partner coordination.
GuideIT: Provides information technology consulting and managed IT services.
3+ YOE3+ years eCW implementation/support; strong understanding of eCW and third-party vendors; ability to engage with customer teams; strong communication and process orientation.
Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Miami
$39k-$45k/yrHybridFull Time
State of Florida: Providing state government services and administrative public programs.
Requires computer-based information processing, research and analysis for decision-making, and communication skills for gathering information; relevant education may substitute for experience.
Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Fort Lauderdale or Fort Lauderdale
$39k-$45k/yrHybridFull Time
State of Florida: Providing state government services and administrative public programs.
Requires computer-based information processing, research and analysis for decision-making, and communication skills for gathering information. Relevant education may substitute; negotiation experience preferred.
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yrHybridFull Time
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
Raynham or West Chester or Palm Beach Gardens or Warsaw or Raritan
$132k/yrHybridFull Time
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
2+ YOEBachelor's degree required; 2+ years IT/product or business systems analyst experience supporting customer/order processes; ERP/CRM experience; strong communication, testing, and process optimization skills; English required.
Synergistix: Provider of CRM and compliance software for life sciences.
3+ YOEBachelor's degree or 3 years equivalent experience preferred; pharmaceutical sales support desired. Requires Microsoft Office and Excel expertise, analytical skills, communication, customer service, and multitasking.
Florida International University: Public research university offering undergraduate and graduate degree programs.
2+ YOEBachelor's degree with 2 years' related experience or 6 years' related experience; customer service, IVR, ServiceNow, and remote support experience (Bomgar) preferred.
Miami Jewish Health: Provides comprehensive healthcare and residential services for aging adults.
1+ YOE1–2 years IT support experience, Associate degree in Computer Science or equivalent, knowledge of Microsoft Windows, Microsoft Office 365, Active Directory, strong communication and customer-service skills.
Microsoft Windows, Microsoft Office 365, Active Directory, Track-It
Broward Health: Operates public hospitals and healthcare centers in South Florida.
4+ YOEBachelor's degree and four years experience required; provides business support, defines project scope, participates in meetings, tracks issues, and reviews deliverables with customers.
Broward Health: Operates public hospitals and healthcare centers in South Florida.
6+ YOEBachelor degree required; 6 years experience; responsible for day-to-day support, project participation, issue tracking, and reviewing deliverables with customers.