9 customer support analyst jobs at 9 companies in Tampa, FL

2mo
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yr OnsiteFull Time
ID.me
ID.me: Private American digital identity wallet and identity-verification helping people securely access government, healthcare, and commercial services.
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
MDM, AI copilots
3mo
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Sales Support Analyst
Bradenton or Fernandina Beach or Lake Mary or Lakeland
OnsiteFull Time
Smurfit Westrock
Smurfit WestrockNYSE: SW: Global leader in sustainable paper and packaging solutions.
5+ YOE5+ years B2B Sales; 5+ years in Customer Service/Support; Bachelor's degree; Salesforce experience; Excel/Outlook; pricing and CRM proficiency.
Salesforce, Microsoft Excel, Outlook, QlikView, Qlik Cloud, Kiwi
3d
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IT Support Analyst I
Clearwater, Florida, United States
OnsiteFull Time
D&H Distributing
D&H Distributing: Employee-owned technology distributor serving North American resellers and retailers with IT, electronics, and supply-chain services.
1+ YOERequires a college or technical certificate or equivalent experience, 1–2 years of customer service and help desk or technical support experience, troubleshooting skills, and Microsoft Excel proficiency.
Windows, ServiceNow, Microsoft Excel
1w
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Desktop Support Associate Analyst
Saint Petersburg, Florida, United States
HybridFull Time
Raymond James Financial
Raymond James FinancialNYSE: RJF: Diversified financial services, wealth management, and investment banking firm.
2+ YOEHigh school diploma required; associate degree and 2–3 years of technical helpdesk or support experience, or equivalent. Requires advanced troubleshooting, communication, analytical, customer service, and task-management skills.
Windows, macOS, Microsoft Office
2d
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Associate Tech Support Analyst - 3rd Shift
Lakeland, Florida, United States
$20-$28/hr OnsiteFull Time
Publix Super Markets
Publix Super Markets: Employee-owned supermarket chain operating in the Southeastern United States.
1+ YOEHigh school diploma or equivalent, 1+ year customer service or phone support experience, strong analytical and problem-solving skills, professional telephone etiquette, and availability for varying shifts and weekends.
Microsoft Windows Servers
3w
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Privacy Analyst I
St. Petersburg, Florida, United States
$55k-$65k/yr HybridFull Time
Imprivata
Imprivata: Digital Identity for Mission- and Life-Critical Industries
1+ YOEAssociate degree in a related field, 1–2 years of privacy or similar experience, healthcare application support experience, strong communication and analytical skills, and ability to manage complex customer environments.
Imprivata patient privacy intelligence (PPI) solution, Microsoft Windows, Microsoft Office 365, Salesforce
4d
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Help Desk Analyst
Clearwater, Florida, United States
OnsiteFull Time
AmeriLife
AmeriLife: National leader in developing, marketing and distributing insurance solutions.
Provides technical support for users, mobile devices, online platforms, account setup, authentication, password resets, troubleshooting, and issue escalation; requires customer service and communication skills.
iPad, iOS, Microsoft Surface, Microsoft Account, Microsoft Authenticator, Outlook, AgentXcelerator, VUE, Mobile Device Management (MDM)
2w
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Service Desk Analyst
Tampa, Florida, United States
OnsiteFull Time
University of Tampa
University of Tampa: Private, nonprofit residential university serving undergraduate and graduate students.
High school diploma required; related service desk support and troubleshooting experience, customer service knowledge, communication skills, and ability to learn university software and new technologies.
Active Directory, Microsoft 365, Azure, Exchange, Intune, BitLocker, LAPS, Microsoft Office, Workday, PC, Mac
2w
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IT Service Desk Analyst Level I
Seffner or United States or Puerto Rico
OnsiteFull Time
Rooms To Go
Rooms To Go: America's largest independent furniture retailer.
Provides first-level IT troubleshooting and support, diagnoses staff technical issues, prioritizes tasks, changes rapidly between assignments, and multitasks to meet customer needs.
IT