9 customer support analyst jobs at 9 companies in Tampa, FL
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yrOnsiteFull Time
ID.me: Private American digital identity wallet and identity-verification helping people securely access government, healthcare, and commercial services.
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
D&H Distributing: Employee-owned technology distributor serving North American resellers and retailers with IT, electronics, and supply-chain services.
1+ YOERequires a college or technical certificate or equivalent experience, 1–2 years of customer service and help desk or technical support experience, troubleshooting skills, and Microsoft Excel proficiency.
Raymond James FinancialNYSE: RJF: Diversified financial services, wealth management, and investment banking firm.
2+ YOEHigh school diploma required; associate degree and 2–3 years of technical helpdesk or support experience, or equivalent. Requires advanced troubleshooting, communication, analytical, customer service, and task-management skills.
Publix Super Markets: Employee-owned supermarket chain operating in the Southeastern United States.
1+ YOEHigh school diploma or equivalent, 1+ year customer service or phone support experience, strong analytical and problem-solving skills, professional telephone etiquette, and availability for varying shifts and weekends.
Imprivata: Digital Identity for Mission- and Life-Critical Industries
1+ YOEAssociate degree in a related field, 1–2 years of privacy or similar experience, healthcare application support experience, strong communication and analytical skills, and ability to manage complex customer environments.
Imprivata patient privacy intelligence (PPI) solution, Microsoft Windows, Microsoft Office 365, Salesforce
AmeriLife: National leader in developing, marketing and distributing insurance solutions.
Provides technical support for users, mobile devices, online platforms, account setup, authentication, password resets, troubleshooting, and issue escalation; requires customer service and communication skills.
iPad, iOS, Microsoft Surface, Microsoft Account, Microsoft Authenticator, Outlook, AgentXcelerator, VUE, Mobile Device Management (MDM)
University of Tampa: Private, nonprofit residential university serving undergraduate and graduate students.
High school diploma required; related service desk support and troubleshooting experience, customer service knowledge, communication skills, and ability to learn university software and new technologies.
Active Directory, Microsoft 365, Azure, Exchange, Intune, BitLocker, LAPS, Microsoft Office, Workday, PC, Mac
Rooms To Go: America's largest independent furniture retailer.
Provides first-level IT troubleshooting and support, diagnoses staff technical issues, prioritizes tasks, changes rapidly between assignments, and multitasks to meet customer needs.