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849 customer support jobs at 401 companies in Austin, TX

4w
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Customer Support Representative
Austin, Texas, United States
$25-$30/hr OnsiteFull Time
Rose Dental Group
Rose Dental Group: Provides high-quality family and cosmetic dentistry services.
Customer support experience in health/wellness preferred, strong communication and problem-solving, comfortable with CRM and multi-channel support, high school diploma or equivalent.
CRM
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3w
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Customer Support Representative
Austin, Texas, United States
OnsiteFull Time
Closinglock
Closinglock: Software platform preventing fraud in real estate transactions.
2+ YOE2+ years customer or technical support experience, strong written/verbal communication, problem-solving, experience with Salesforce or Intercom, basic HTML, ability to manage multiple inquiries.
Salesforce, Intercom, HTML
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2mo
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Customer Support Specialist
Austin, Texas, United States
$20/hr OnsiteFull Time
Happy Health
Happy Health: Provides at-home sleep diagnostic services and remote patient monitoring.
2+ YOE2+ years customer-facing experience, strong documentation and organizational skills, tech-savvy with CRM/support software, healthcare/telehealth experience preferred, excellent communication and problem-solving.
CRM, Healthie (EHR), Telescope, Candid, Atlassian product suite
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1mo
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Customer Support Specialist
Denver or Austin
$48k-$51k/yr HybridFull Time
LINQ
LINQ: Provides cloud software for K-12 school administration and nutrition.
Experience providing SaaS technical or customer support (K-12 a plus), strong verbal/written communication, organizational skills, Microsoft product proficiency, Salesforce experience, and valid driver’s license.
Salesforce, Microsoft Suite, Zoom Contact Center, Launch Darkly, Data Dog
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1mo
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Customer Support Specialist
Austin, Texas, United States
HybridFull Time
Swap
Swap: AI-native platform providing global e-commerce operations and storefront infrastructure.
2+ YOE2-3+ years customer support experience (SaaS/e‑commerce preferred), strong troubleshooting, familiarity with Shopify/BigCommerce/WooCommerce, experience with Intercom a plus, strong communication and cross-functional collaboration skills.
Shopify, BigCommerce, WooCommerce, Intercom
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3w
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Senior Customer Support Specialist
Austin, Texas, United States
$75k-$85k/yr RemoteFull Time
Fyxer: AI assistant for email management and meeting automation.
5+ YOE5+ years B2B SaaS customer/technical support, strong written/verbal communication, troubleshooting, familiarity with Zendesk, Intercom, Jira, Linear, and interest in AI.
Zendesk, Intercom, Jira, Linear
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2w
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Customer Support Specialist, Tax
Chicago or California or Minneapolis or Austin or Arizona or Seattle or Washington or Los Angeles
$22-$23/hr RemoteFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
1+ YOE1-4 years US payroll customer support experience, bachelor's degree, strong analytical and communication skills, ability to work PST/MST shift, SaaS troubleshooting experience.
Slack, Microsoft 365
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1d
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Customer Support Representative
Austin or Wimberley
$55k-$65k/yr OnsiteFull Time
Delta Millworks
Delta Millworks: Manufacturer of high-performance charred and architectural wood products.
3+ YOERequires 3+ years of customer service or related experience, strong communication, organization, customer focus, Microsoft Office and Google Apps proficiency; bachelor's degree preferred.
Microsoft Office, Google Apps, NetSuite ERP
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2mo
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Customer Support Specialist II
Austin, Texas, United States
$80k-$87k/yr OnsiteFull Time
Envoy
Envoy: Unified workplace management platform for hybrid office operations.
3+ YOEBA/BS or equivalent; 3+ years technical customer support experience with enterprise/SaaS products; strong troubleshooting, written communication, and cross-functional collaboration; experience with JIRA and CRMs (Intercom, Salesforce, Zendesk).
LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, Avigilon Alta, Descartes Visual Compliance, JIRA, Intercom, Salesforce, Zendesk, SQL
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5d
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Customer Support Representative
Austin, Texas, United States
OnsiteFull Time
Benchmark Bank
Benchmark Bank: Family-owned community bank providing personal and business financial services.
Bachelor's degree, strong customer service, mathematical, written and verbal communication, decision-making, multitasking, and accuracy skills; ability to understand regulations and procedures.
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2mo
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Customer Support Associate
Austin, Texas, United States
$45k-$55k/yr HybridFull Time
Indeed Flex
Indeed Flex: Provides on-demand temporary staffing and workforce management solutions.
Experience in high-volume customer service or operations, strong organizational skills, data-driven decision making, ability to cover flexible shifts, and proficiency with collaboration tools (Lucid, Salesforce, GSuite, Zoom, Slack, Notion).
Lucid, Salesforce, GSuite, Zoom, Slack, Notion
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4w
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Customer Support Engineer
Austin, Texas, United States
OnsiteFull Time
VAST Data
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years customer-facing experience with complex storage solutions; strong Linux, networking, bash scripting, file systems and scale-out NAS knowledge; MS/BSc in CS/CE/EE; ability to travel ~20%.
Linux, bash, S3
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2w
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Customer Support Coordinator
Austin, Texas, United States
OnsiteFull Time
Reflex
Reflex: Marketplace providing on-demand staffing for retail brands.
1+ YOE1–2 years in customer success/account coordination or retail operations, strong attention to detail, proficiency with Microsoft Excel/Google Sheets and CRM/ticketing tools, clear written and verbal communication, and experience triaging escalations.
Microsoft Excel, Google Sheets, CRM, email
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3mo
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Customer Support Associate, Bilingual - Ukrainian (Starlink)
Bastrop or Redmond
OnsiteFull Time
SpaceX
SpaceX: Designs and launches advanced rockets and satellite internet constellations.
1+ YOEHigh school diploma or equivalent; 1+ year front-line customer support; fluent in English and Ukrainian.
Networking, Hardware Troubleshooting, Software Development
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1d
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Customer Support Engineer
Austin or Milpitas
$34-$57/hr FieldFull Time
KLA
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
3+ YOEBachelor's degree or 3 years of work experience; technical troubleshooting, repair, and customer support experience for complex equipment. Requires independent problem-solving and customer-site work.
Surfscan, Capturing, Re-use, Collaboration, and Improvement
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1w
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Customer Support / Operations Representative 1
Pflugerville or Phoenix
$24-$37/hr HybridFull Time
Sodexo
SodexoEuronext Paris: SW: Global provider of integrated food and facilities management services.
0+ YOEBachelor's degree or equivalent, 0-3 years supporting senior leaders or teams, strong written/verbal communication, discretion, calendar/travel coordination, and operational support experience.
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1d
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Senior Manager of Customer Support | Automotive Aftermarket
Austin or Dublin or Minneapolis or United States
HybridFull Time
Epicor
Epicor: Provides industry-specific enterprise software for manufacturing and distribution.
10+ YOE5+ Mgmt10+ years in customer support, including 5+ years managing teams; 4+ years industry experience; bachelor's degree or equivalent; SaaS, cloud, eCommerce, AI, CRM, analytics, and enterprise customer leadership experience.
AI, SaaS, CRM, eCommerce, cloud, LinkedIn Learning
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1mo
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Customer Support & Operations Coordinator
Georgetown, Texas, United States
OnsiteFull Time
Koch Inc.
Koch Inc.: Operates global manufacturing, refining, and industrial technology businesses.
0.5+ YOEHigh school diploma or equivalent and 6–12 months customer service or administrative experience; strong verbal and written communication; record-keeping and multitasking skills; experience with customer portals or order systems is a plus.
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2d
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Customer Support Advocate, Clinical Integrity / Revenue Capture
Atlanta or Austin
OnsiteFull Time
Waystar
WaystarNASDAQ: WAY: Provides cloud-based healthcare payment and revenue cycle management software.
2+ YOERequires 2–4 years in customer service, client support, or client success; complex issue resolution, communication, troubleshooting, organization, and CRM proficiency. Bachelor's degree preferred.
Salesforce, Zendesk, CRM
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1w
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Senior Customer Support Specialist
Austin, Texas, United States
HybridFull Time
Apex Fintech Solutions
Apex Fintech Solutions: Digital custody and clearing infrastructure for financial services firms.
1+ YOEBachelor's degree in finance/business,1+ year client-facing financial services experience,ability to obtain FINRA Series 7 within 120 days,Microsoft Office (Word, Excel, Outlook),strong analytical and communication skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, AI
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