5,962 customer support jobs at 2,020 companies in Texas
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Customer Support Lead
San Francisco or Tucson or Dallas
$120k-$160k/yrOnsiteFull Time
Roger Healthcare: AI clinical documentation platform for home health clinicians.
5+ YOE1+ Mgmt5+ years in B2B SaaS customer support with 1+ year managing teams; strong analytics, exceptional written/verbal communication, deep Zendesk experience, process and automation skills, and hiring/training experience.
Rose Dental Group: Provides high-quality family and cosmetic dentistry services.
Customer support experience in health/wellness preferred, strong communication and problem-solving, comfortable with CRM and multi-channel support, high school diploma or equivalent.
PCS Software: Transportation management software for carriers, brokers, and shippers.
5+ YOE2+ Mgmt5+ years in B2B SaaS customer/technical support, 2+ years people management, experience improving support operations, data-driven, excellent communication, Houston-based for hybrid schedule, up to 20% travel.
Rovo, Claude, Microsoft Copilot, Salesforce, Zoom Contact Center, Confluence, JIRA, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PCS TMS
Centage: Provides cloud-based financial planning, budgeting, and forecasting software.
Experience in technical or implementation support in a customer-facing SaaS role; strong communication; troubleshooting; Excel; data validation; on-site in San Antonio.
Longbridge Group: AI-powered online brokerage and global investment platform.
Customer support experience in financial services/fintech preferred; strong written and verbal communication, attention to detail, process-driven, and ability to learn brokerage/trading concepts and workflows.
Closinglock: Software platform preventing fraud in real estate transactions.
2+ YOE2+ years customer or technical support experience, strong written/verbal communication, problem-solving, experience with Salesforce or Intercom, basic HTML, ability to manage multiple inquiries.
2+ YOE2+ years customer-facing experience, strong documentation and organizational skills, tech-savvy with CRM/support software, healthcare/telehealth experience preferred, excellent communication and problem-solving.
CRM, Healthie (EHR), Telescope, Candid, Atlassian product suite
1+ YOEHigh school/GED, 1–3 years customer support or help desk experience, strong troubleshooting and communication skills, mechanically inclined, familiarity with help desk ticketing and documentation.
Senior Manager, Customer Support (Customer Experience & Support Operations)
Dallas, Texas, United States
$162k-$287k/yrHybridFull Time
AuroraNASDAQ: AUR: Developing autonomous driving technology for trucking and passenger mobility.
8+ YOE4+ Mgmt8+ years in customer support with 4+ years leading teams; experience scaling frontline support, CRM (Salesforce), data-driven decision making, AI/self-service deployment, strong communication and stakeholder management; flexible for occasional nights/weekends and travel.
LINQ: Provides cloud software for K-12 school administration and nutrition.
Experience providing SaaS technical or customer support (K-12 a plus), strong verbal/written communication, organizational skills, Microsoft product proficiency, Salesforce experience, and valid driver’s license.
Salesforce, Microsoft Suite, Zoom Contact Center, Launch Darkly, Data Dog
Synapse ITS: Providing technology solutions for roadway safety and traffic management.
2+ YOE2+ years customer support experience, high school diploma/GED, ERP and inventory familiarity, strong communication, analytical and organizational skills, proficiency with MS Office (Excel, Word, Outlook).
Microsoft Excel, Microsoft Word, Microsoft Outlook, ERP
Swap: AI-native platform providing global e-commerce operations and storefront infrastructure.
2+ YOE2-3+ years customer support experience (SaaS/e‑commerce preferred), strong troubleshooting, familiarity with Shopify/BigCommerce/WooCommerce, experience with Intercom a plus, strong communication and cross-functional collaboration skills.
iClassPro: Provides management software for youth activity centers and schools.
2+ YOE2+ years customer support experience, strong verbal and written communication, problem-solving skills, experience with CRM/help desk platforms a plus, ability to work some Saturdays, and accurate documentation skills.
Austin or Toronto or Alabama or California or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Michigan or Missouri or North Carolina or Ohio or Oregon or Rhode Island or Tennessee or Texas or Virginia
RemoteFull Time
Skimmer: Providing business management software for pool service professionals.
Clear, friendly communication; experience in customer/technical/billing support preferred; strong multitasking and prioritization; tech-savvy and quick to learn tools; availability M–F 9:30am–6:00pm CDT.
Giga Energy: Manufactures electrical infrastructure and operates modular AI data centers.
2+ YOE2+ years in customer support, service coordination, operations, or logistics; strong verbal and written communication; project coordination; cross-functional coordination; willingness to travel up to 20%; high school diploma required.
VMC Group: Manufacturer of vibration isolation and seismic control solutions.
Customer support experience (1–2 years preferred), high school diploma required; proficiency with Microsoft Office, CRM and ERP systems (Epicor a plus); strong communication, organization, and order-management skills.
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
San Antonio or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington or United States
OnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
2+ YOEMinimum 2 years customer support experience (phone/chat/email); pass English written assessment (B2); flexible to work any shift between 6:00am-2:00am CT including weekends/holidays; strong communication and metrics-driven experience.
Pecan Valley Centers: Provides community-based mental health and developmental disability services.
Provide intake and customer support for mental health services: complete applications, answer phones, track individuals through open access, file and send correspondence, verify financial eligibility and insurance; strong customer service, typing, Microsoft Office, and organizational skills; high school diploma/GED required; good driving record and...