45 customer support engineer jobs at 38 companies in Acushnet, MA
2mo
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
2w
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Customer Support Engineer
Boston, Massachusetts, United States
$80k-$93k/yr HybridFull Time
1+ YOE1+ year support engineering experience (1–2 yrs) and 6+ months developer experience; programming in Javascript/Python/Ruby/PHP/Java/C#; HTML/CSS/JavaScript knowledge; strong written communication and troubleshooting skills.
Javascript, Python, Ruby, PHP, Java, C#, HTML, CSS, Selenium, Appium, Jenkins, Bamboo, JUnit, TestNG, Protractor, Cucumber, Capybara, Jasmine, Mocha, Karma, Cypress, Unix, HTTP
1w
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
2mo
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Support Engineer
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Snowflake, Databricks, BigQuery, SQL
1mo
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L2 Support Engineer
Cambridge, Massachusetts, United States
$100k-$140k/yr OnsiteFull Time
Experience debugging distributed systems, Kubernetes/Docker, at least one major cloud (GCP/AWS/Azure), observability (Datadog), Python/Redis, SQL/PostgreSQL, Helm/CI-CD, Vault, Linux/Windows, and customer-facing incident handling with on-call rotations.
Kubernetes, Docker, GCP, AWS, Azure, GKE, AKS, Datadog, Python, Redis, rq, Socket.IO, SQL, PostgreSQL, GitHub, GitHub Enterprise Server, Azure DevOps, GitLab, CI/CD, Helm, ArgoCD, Vault, Linux, Windows, Jira
2w
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Senior Customer Support Engineer- Analytical Labs
Cambridge, Massachusetts, United States
$80k-$100k/yr FieldFull Time
5+ YOE5+ years repairing laboratory equipment, expertise in LC and mass spectrometry platforms, ability to troubleshoot/repair/install instruments, valid driver’s license, strong communication skills.
Thermo Vanquish LC, Horizon, Flex, Core, Neo, Orbitrap, Exploris, Astral, Exactive, Tribrid, TSQ, ISQ, Stellar MS, Waters Acquity, Alliance, Microsoft 365
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1mo
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Software Support Engineer (.Net/SQL)
Needham, Massachusetts, United States
$90k-$115k/yr HybridFull Time
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
C#, Java, Python, NodeJS, .NET, Browser dev tools, ElasticSearch, Splunk, Wireshark, MSSQL, DB2, Oracle, MySQL, SQL, SDLC, agile
2mo
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
1d
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Technical Support Engineer – Education and Non Profit Cloud
Seattle or Chicago or Boston or Atlanta or Indianapolis
$89k-$121k/yr HybridFull Time
Degree or equivalent experience, 2+ years in technical support, Salesforce or CRM experience, cloud technologies, internet technologies, databases, JSON, SQL, and system logging or monitoring.
Salesforce, CRM, Splunk, Sumo Logic, JSON, SQL, OmniStudio, OmniScripts, FlexCards, Integration Procedures, Data Raptors, SOQL, Apex, MuleSoft, ETL, REST, SOAP, Data Cloud, Agentforce, Microsoft Workday Student, PeopleSoft, Banner, Stripe, iATS, Elevate, Classy, GiveCampus
4w
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Jr. Technical Sales Support Engineer
Watertown, Massachusetts, United States
$90k/yr HybridFull Time
1+ YOEBachelor's in engineering, 1-2 years technical experience, customer-facing problem solving, knowledge of electrical standards, strong communication and presentation skills, driver's license required.
Salesforce
3w
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Customer Engineer II, Platform, Strategic AI and Independent Software Vendor, Google Cloud
Cambridge, Massachusetts, United States
$127k-$185k/yr OnsiteFull Time
6+ YOEBachelor's degree or equivalent,6 years cloud-native customer-facing/support experience,cloud engineering/containerization knowledge,programming and presentation skills,ability to travel up to 20%.
Google Cloud Platform
1mo
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Applications Engineer
Norwood, Massachusetts, United States
$100k-$125k/yr OnsiteFull Time
5+ YOEBachelor's in electrical engineering, 5+ years in applications/technical support or customer-facing engineering, legal U.S. work authorization and ability to access export-controlled information.
Python, LabVIEW, LabWindows / CVI, Visual Studio
3mo
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Field Application Engineer
San Jose or Bellevue or Braintree or Elk Grove Village
$100k-$120k/yr OnsiteFull Time
5+ YOEBachelor’s in Mechanical or Electrical engineering; 5+ years in applications/technical support; strong communication; customer-facing; travel up to 25%.
4w
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Applications Engineer
Canton, Massachusetts, United States
OnsiteFull Time
0+ YOEBachelor's in engineering, 0–3 years technical/application experience, 3D CAD (Solid Edge/SolidWorks) and Microsoft Office proficiency, strong verbal skills, ability to lift 50 lbs and travel for customer support.
Solid Edge (Siemens), SolidWorks, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Teams, GoToMeeting, Salesforce
1w
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Solution Engineer
New York City or Boston or Palo Alto
$130k-$165k/yr HybridFull Time
3+ YOE3+ years customer-facing technical/support/consulting experience; experience implementing SaaS in enterprise environments; familiarity with APIs, SQL, Jira, GitHub, CSV/JSON; BS/MS in CS/math/engineering or equivalent.
Graphyte, APIs, SQL, Atlassian Jira, GitHub, CSV, JSON
4w
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Mechanical Senior Engineer
Austin or Franklin
$116k-$151k/yr OnsiteFull Time
5+ YOE5+ years mechanical/thermal engineering experience with Direct Liquid Cooling, data center cooling, failure analysis, manufacturing support, CAD proficiency, and strong customer-facing communication.
Creo, SolidWorks, NX, CFD, FEA
1w
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Application/System Engineer III
East Providence, Rhode Island, United States
OnsiteFull Time
Experienced engineer for application support, testing, customer installation/training, troubleshooting, and product development; BS in engineering preferred or equivalent experience; strong communication and organizational skills.
MS Office, PLC, TTA
1d
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Field Applications Engineer
Cambridge, Massachusetts, United States
OnsiteFull Time
Experience with hardware and networking deployments, technical support, customer engineering, sensor integration, scripting, infrastructure-as-code, edge-to-cloud data transfers, and scientific processes.
AI, IoT
6d
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Field Application Engineer, Staff
Auburn Hills or Boston or Massachusetts
$130k-$150k/yr FieldFull Time
5+ YOEBachelor's degree in electrical engineering required; 5–10 years of component sales, applications, or sales engineering experience desired. Requires technical analysis, presentations, customer support, and frequent travel.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, CRM
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