83 customer support engineer jobs at 47 companies in Arizona
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Customer Support Engineer
Chandler, Arizona, United States
$24-$40/hrFieldFull Time
KLA CorporationNASDAQ: KLAC: Global leader in process control and yield management solutions.
0+ YOEBachelor's degree required; troubleshoot, diagnose, and repair complex capital equipment at customer sites; prepare field service reports; travel to customer facilities; collaborate with installation and service teams.
KLA CorporationNASDAQ: KLAC: Global leader in process control and yield management solutions.
2+ YOEBachelor's degree plus 2 years of experience or equivalent experience. Requires technical troubleshooting, equipment repair, customer support, and field service capabilities.
RevvityNYSE: RVTY: Health science solutions for discovery, development, and diagnostics.
2+ YOEAssociate degree in STEM, valid driver’s license, ability to travel, 2+ years lab/field service experience preferred, ability to lift up to 100 lbs, weekend availability, troubleshooting and repair skills.
AxwayEuronext Paris: 74SW: Enterprise software providing API management, managed file transfer, and B2B integration solutions to organizations worldwide.
5+ YOE5+ years customer support or production experience, Bachelor's in IT/CS, deep networking and protocol knowledge (FTP/SFTP, HTTP/HTTPS, SSH, TLS), Linux/Windows, SQL and databases, cloud/container familiarity, scripting, on-call participation, strong communication.
Applied MaterialsNASDAQ: AMAT: Global leader in materials engineering for the semiconductor industry.
5+ YOE5+ years in semiconductor capital equipment; Bachelor’s degree in STEM required. Experience with on-site installations, customer support, troubleshooting, DOE/statistical analysis, and processes like CVD, ALD, RIE, PVD, anneal, and implant.
ASM InternationalEuronext Amsterdam: ASM: Global supplier of semiconductor wafer processing equipment.
Support semiconductor tools in HVM fabs, troubleshoot and analyze process and tool data, drive containment and corrective actions, design experiments using DOE/SPC, and communicate with customers and stakeholders.
DOE, SPC, JMP, Python, MATLAB, Microsoft Excel, ALD, PEALD, CVD
ASM InternationalEuronext Amsterdam: ASM: Global supplier of semiconductor wafer processing equipment.
Bachelor's degree considered with relevant semiconductor experience; master's or PhD preferred. Requires semiconductor process knowledge, data analysis, troubleshooting, customer communication, and willingness to travel and support extended hours.
DOE, SPC, JMP, Python, MATLAB, Microsoft Excel, ALD, PEALD, CVD
California or Oregon or Washington or Arizona or Colorado
$65k-$75k/yrRemoteFull Time
Zixi: Private live-video software helping broadcasters and streaming platforms deliver reliable video over IP.
Entry-level technical support role requiring interest in networking and live video, strong communication, willingness to learn, degree in engineering/CS or equivalent study preferred.
EV Group: Austrian semiconductor equipment manufacturer supplying wafer bonding, lithography, thin-wafer processing, and metrology systems to chipmakers.
2+ YOEAssociate degree in a technical discipline or equivalent field service/facilities experience; 2+ years of EVG tool platform experience preferred; engineering or manufacturing background and strong customer, communication, prioritization, and problem-solving skills.
AVEVA: Global leader in industrial software and digital transformation solutions.
1+ YOEBachelor's degree in engineering, math, computer science, natural sciences, or related field; 1–3 years of technical support experience; strong troubleshooting, analytical, communication, and customer-facing skills.
Dedrone: Counter-drone security protecting government, military, public-safety, and critical-infrastructure customers from unauthorized drones.
5+ YOETechnical support experience, strong troubleshooting skills, networking and Linux knowledge, customer communication, and hardware/software support expertise. Bachelor's in computer science or related field, or 5+ years relevant experience preferred.
Technical Product Support (TPS) Engineer III Senior
Phoenix, Arizona, United States
$96k-$132k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Global leader in materials engineering for the semiconductor industry.
Requires technical expertise supporting customer equipment, installations, upgrades, troubleshooting, performance analysis, documentation, and complex problem-solving; may lead small projects.
Engineering Change Order (ECO), Mean Time Between Failures (MTBF), Mean Time Between Interventions (MTBI)
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or Wyoming
$95k-$115k/yrRemoteFull Time
Casepoint: Private eDiscovery and compliance software serving government agencies and regulated corporations.
2+ YOEUS citizen with current Secret clearance, 2+ years eDiscovery experience, CS/IT degree or equivalent, skills in PostgreSQL/Postgres, ELK Stack, Redis, Rabbit MQ, API servers, data analysis, ticketing, and customer-facing technical support.
ELK Stack, PostgreSQL, Redis, Rabbit MQ, API servers, Postgres
Poughkeepsie or Lowell or Rochester or Tucson or Research Triangle Park or Armonk or Boston or Bellevue or Atlanta or San Jose or Dallas or Austin or San Francisco or Seattle
$111k-$207k/yrRemoteFull Time
IBMNYSE: IBM: Global technology and consulting focusing on cloud and AI.
Bachelor's degree required; experience diagnosing customer issues, troubleshooting Linux applications, operating Java applications, or supporting distributed systems. Apache Kafka expertise and customer-facing communication are required.
Apache Kafka, Confluent Platform, Linux, Java, Hadoop, Cassandra, IBM Cloud
IridiumNASDAQ: IRDM: Public U.S. satellite communications providing voice, data, and navigation services to businesses and governments.
5+ YOE5+ years telecom/roaming experience, knowledge of GSM/UMTS/LTE/5G and signaling (SS7, Diameter, GTP, SIP), strong communication and analytical skills, bachelor’s degree or equivalent, U.S. citizen or lawful permanent resident required.
SS7, Diameter, GTP, IPX, IP, SIP, MAP, CAMEL, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, AWS, Checkpoint Firewall, SQL, Python, Shell
Senior Staff Engineer, Escalation Support Engineering
Richardson or Massachusetts or Pennsylvania or Minnesota or Texas or Arizona or Oregon or California
RemoteFull Time
CelesticaNYSE: CLS: Electronics manufacturing and supply chain solutions provider.
10+ YOEExpertise with SONiC and FRR, deep networking protocol knowledge (BGP/OSPF/ISIS/VXLAN/EVPN etc.), switching and routing architecture, Linux proficiency, customer-facing escalation experience, technical writing; travel up to 10%.
Pleasant Grove or Arizona or Utah or Washington or Nevada or Colorado or Idaho or Provo
$57k-$82k/yrOnsiteFull Time
SUSE: Enterprise open-source software serving businesses with Linux, Kubernetes, edge, AI infrastructure, and security solutions.
1+ YOERequires 1–2 years in relevant technologies and customer environments, Kubernetes expertise across EKS, AKS, and GKE, Terraform and Ansible proficiency, API automation, distributed systems, and SRE knowledge.
Caterpillar Inc.NYSE: CAT: Global manufacturer of construction and mining equipment and engines.
Experience in product support or engineering; customer focus, data analysis, communication, problem solving, and relationship management skills; bachelor's in engineering preferred; Six Sigma Green Belt a plus.
Hitachi, Ltd.Tokyo Stock Exchange: 6501: Japanese publicly traded technology conglomerate providing digital, energy, mobility, and industrial infrastructure solutions worldwide.
0+ YOEProvide process engineering support for plasma etch/RIE at customer sites; troubleshoot, run experiments/DOE, analyze data, operate semiconductor metrology, and interface with customers.
Microsoft Excel, Microsoft Office, Spotfire, Python, OES