82 customer support engineer jobs at 67 companies in Atkinson, NH
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
CognexNASDAQ: CGNX: Provides machine vision systems and sensors for industrial automation
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
Penguin SolutionsNASDAQ: PENG: Provides high-performance AI and edge computing infrastructure solutions.
3+ YOE3+ years technical customer support/field engineering experience; strong OS and networking troubleshooting (Windows/Linux/RedHat/Stratus VOS); excellent communication; associate or bachelor's in CS/Engineering preferred.
Sauce Labs: Cloud-based platform for automated and continuous software testing.
1+ YOE1+ year support engineering experience (1–2 yrs) and 6+ months developer experience; programming in Javascript/Python/Ruby/PHP/Java/C#; HTML/CSS/JavaScript knowledge; strong written communication and troubleshooting skills.
NanoFCM: Manufacturer of nano-flow cytometry systems for nanoparticle characterization.
1+ YOEBachelor's degree in biological sciences, biotechnology, engineering, or related field; 1+ year technical customer support experience; laboratory techniques experience; valid driver's license; willingness to travel 50%.
Blitzy: Autonomous AI platform for enterprise software development.
Experience debugging distributed systems, Kubernetes/Docker, at least one major cloud (GCP/AWS/Azure), observability (Datadog), Python/Redis, SQL/PostgreSQL, Helm/CI-CD, Vault, Linux/Windows, and customer-facing incident handling with on-call rotations.
PerkinElmer: Provides analytical instruments and laboratory services for scientific industries.
5+ YOE5+ years repairing laboratory equipment, expertise in LC and mass spectrometry platforms, ability to troubleshoot/repair/install instruments, valid driver’s license, strong communication skills.
Westminster or Lake Oswego or Portsmouth or Knoxville or Atlanta
$86k-$118k/yrOnsiteFull Time
TrimbleNASDAQ: TRMB: Provides hardware, software, and services for construction and geospatial industries.
5+ YOERequires 5+ years in enterprise software support or customer success, Azure and integration expertise, SQL or relational database skills, advanced troubleshooting, and enterprise stakeholder relationship management.
Microsoft Azure, SQL, HTML, JSON, CSS, Trimble CMS, Vista ERP, Spectrum ERP
MyomoNYSE American: MYO: Myomo develops non-invasive powered arm braces for rehabilitation.
1+ YOERequires 1–3 years of customer service or technical support experience, strong organization, communication, troubleshooting, documentation, and Microsoft Office proficiency. Regulated-industry experience and an engineering-related degree are preferred.
Cambridge or Budapest or Chennai or Seattle or Tokyo or Zagreb
$112k-$129k/yrHybridFull Time
Cambridge Mobile Telematics: Providing telematics and behavioral analytics for safer driving and insurance.
4+ YOEBachelor's degree or equivalent experience/certification, 4+ years supporting external customers, complex troubleshooting expertise, ticketing and SLA experience, customer communication skills, Jira/Confluence, SQL or NoSQL, and SaaS or mobile product support.
Westminster or Lake Oswego or Portsmouth or Knoxville or Atlanta
$86k-$118k/yrOnsiteFull Time
TrimbleNASDAQ: TRMB: Provides hardware and software for precision positioning and modeling.
5+ YOERequires 5+ years in enterprise technical support or customer success, Azure and integration expertise, SQL or relational database proficiency, advanced troubleshooting, and enterprise stakeholder relationship skills.
Microsoft Azure, SQL, HTML, JSON, CSS, Trimble CMS, Vista ERP, Spectrum ERP
10+ YOEBachelor's degree or equivalent experience and 10 years in cloud-native architecture, customer-facing or support roles. Requires cloud engineering, technical presentation, programming, debugging, and systems design experience.
BCM ControlsNYSE: FIX: Integrates building automation, security, and energy management systems.
3+ YOE3–5 years supporting electronic security systems; strong troubleshooting, Windows Server and TCP/IP networking knowledge; experience with access control, video surveillance, intrusion systems and customer-facing technical support.
C•CURE 9000, Genetec, LenelS2, S2 NetBox, Brivo, Security Expert, DSX, Avigilon Alta, Milestone XProtect, Avigilon Control Center, Eagle Eye Networks, ExacqVision, Windows Server, TCP/IP, VPN, remote desktop, SQL, VMware, Hyper-V
Technical Support Engineer – Education and Non Profit Cloud
Seattle or Chicago or Boston or Atlanta or Indianapolis
$89k-$121k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
Degree or equivalent experience, 2+ years in technical support, Salesforce or CRM experience, cloud technologies, internet technologies, databases, JSON, SQL, and system logging or monitoring.
MAK Technologies: Develops commercial-off-the-shelf simulation and training software for defense.
Bachelor's degree in computer science or equivalent experience, object-oriented C++ experience, networking knowledge, Windows and Linux development familiarity, customer-facing experience, US work authorization, and eligibility for Secret clearance.
Blue Mantis: Strategic IT services provider for managed cloud and cybersecurity.
2+ YOE2+ years help desk experience, customer service skills, Windows/macOS imaging, VPN and printer support, proficiency with ServiceNow, MS Office, Exchange/O365, Azure/Entra ID/Active Directory; strong troubleshooting and communication.
ServiceNow, Windows 10, Windows 11, macOS, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft Project, Exchange, O365, Azure, Entra ID, Active Directory, Autopilot, Intune, Cisco, SonicWall, Fortinet
Westford or Durham or New York City or Santa Clara or Redmond
$108k-$207k/yrOnsiteFull Time
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
5+ YOE5+ years of customer support and debugging in large-scale networking or AI infrastructure; networking, Linux administration, containers, virtualization, cloud, InfiniBand, and GPU expertise required.