55 customer support engineer jobs at 50 companies in Barrington, RI
2mo
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
3w
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Customer Support Engineer
Boston, Massachusetts, United States
$80k-$93k/yr HybridFull Time
1+ YOE1+ year support engineering experience (1–2 yrs) and 6+ months developer experience; programming in Javascript/Python/Ruby/PHP/Java/C#; HTML/CSS/JavaScript knowledge; strong written communication and troubleshooting skills.
Javascript, Python, Ruby, PHP, Java, C#, HTML, CSS, Selenium, Appium, Jenkins, Bamboo, JUnit, TestNG, Protractor, Cucumber, Capybara, Jasmine, Mocha, Karma, Cypress, Unix, HTTP
2w
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
3d
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Biology Technical Support Engineer
Boston, Massachusetts, United States
FieldFull Time
1+ YOEBachelor's degree in biological sciences, biotechnology, engineering, or related field; 1+ year technical customer support experience; laboratory techniques experience; valid driver's license; willingness to travel 50%.
flow cytometry, microfluidic systems, fluorescence microscopy, HPLC
1mo
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L2 Support Engineer
Cambridge, Massachusetts, United States
$100k-$140k/yr OnsiteFull Time
Experience debugging distributed systems, Kubernetes/Docker, at least one major cloud (GCP/AWS/Azure), observability (Datadog), Python/Redis, SQL/PostgreSQL, Helm/CI-CD, Vault, Linux/Windows, and customer-facing incident handling with on-call rotations.
Kubernetes, Docker, GCP, AWS, Azure, GKE, AKS, Datadog, Python, Redis, rq, Socket.IO, SQL, PostgreSQL, GitHub, GitHub Enterprise Server, Azure DevOps, GitLab, CI/CD, Helm, ArgoCD, Vault, Linux, Windows, Jira
3w
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Senior Customer Support Engineer- Analytical Labs
Cambridge, Massachusetts, United States
$80k-$100k/yr FieldFull Time
5+ YOE5+ years repairing laboratory equipment, expertise in LC and mass spectrometry platforms, ability to troubleshoot/repair/install instruments, valid driver’s license, strong communication skills.
Thermo Vanquish LC, Horizon, Flex, Core, Neo, Orbitrap, Exploris, Astral, Exactive, Tribrid, TSQ, ISQ, Stellar MS, Waters Acquity, Alliance, Microsoft 365
1d
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Senior Technical Support Engineer
Cambridge or Budapest or Chennai or Seattle or Tokyo or Zagreb
$112k-$129k/yr HybridFull Time
4+ YOEBachelor's degree or equivalent experience/certification, 4+ years supporting external customers, complex troubleshooting expertise, ticketing and SLA experience, customer communication skills, Jira/Confluence, SQL or NoSQL, and SaaS or mobile product support.
Zendesk, Zoom, iOS, Android, SDK, Jira, Confluence, SQL, NoSQL, SaaS, DriveWell Fusion
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
3mo
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
3d
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Customer Engineer III, Platform, Enterprise, Google Cloud
New York City or Atlanta or Cambridge or Miami or Reston or Washington
$152k-$221k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent experience and 10 years in cloud-native architecture, customer-facing or support roles. Requires cloud engineering, technical presentation, programming, debugging, and systems design experience.
Google Cloud, Google Cloud Platform
3mo
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AI Development & Support Engineer
Waltham, Massachusetts, United States
HybridFull Time
Develop MCP servers, deploy local LLMs, build agents; strong Linux, Python, and debugging skills; customer support experience.
Python, Linux, Docker, REST APIs, vLLM, Ollama
1w
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Technical Support Engineer – Education and Non Profit Cloud
Seattle or Chicago or Boston or Atlanta or Indianapolis
$89k-$121k/yr HybridFull Time
Degree or equivalent experience, 2+ years in technical support, Salesforce or CRM experience, cloud technologies, internet technologies, databases, JSON, SQL, and system logging or monitoring.
Salesforce, CRM, Splunk, Sumo Logic, JSON, SQL, OmniStudio, OmniScripts, FlexCards, Integration Procedures, Data Raptors, SOQL, Apex, MuleSoft, ETL, REST, SOAP, Data Cloud, Agentforce, Microsoft Workday Student, PeopleSoft, Banner, Stripe, iATS, Elevate, Classy, GiveCampus
4d
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Software Support Engineer
Cambridge, Massachusetts, United States
HybridFull Time
Bachelor's degree in computer science or equivalent experience, object-oriented C++ experience, networking knowledge, Windows and Linux development familiarity, customer-facing experience, US work authorization, and eligibility for Secret clearance.
C++, Windows, Linux, HLA, DIS, DDS
1mo
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Jr. Technical Sales Support Engineer
Watertown, Massachusetts, United States
$90k/yr HybridFull Time
1+ YOEBachelor's in engineering, 1-2 years technical experience, customer-facing problem solving, knowledge of electrical standards, strong communication and presentation skills, driver's license required.
Salesforce
1mo
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Applications Engineer
Norwood, Massachusetts, United States
$100k-$125k/yr OnsiteFull Time
5+ YOEBachelor's in electrical engineering, 5+ years in applications/technical support or customer-facing engineering, legal U.S. work authorization and ability to access export-controlled information.
Python, LabVIEW, LabWindows / CVI, Visual Studio
1w
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Solutions Engineer - Bugsnag
Ahmedabad or Bengaluru or Somerville or Galway or Bath or Wrocław
OnsiteFull Time
2+ YOERequires 2+ years in solutions engineering, technical support, software engineering, QA, or customer-facing technical roles; software fundamentals, debugging, APIs, communication, and collaboration skills.
Bugsnag, JavaScript, Java, .NET, Python, API
3mo
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Field Application Engineer
San Jose or Bellevue or Braintree or Elk Grove Village
$100k-$120k/yr OnsiteFull Time
5+ YOEBachelor’s in Mechanical or Electrical engineering; 5+ years in applications/technical support; strong communication; customer-facing; travel up to 25%.
3w
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Solution Engineer
New York City or Boston or Palo Alto
$130k-$165k/yr HybridFull Time
3+ YOE3+ years customer-facing technical/support/consulting experience; experience implementing SaaS in enterprise environments; familiarity with APIs, SQL, Jira, GitHub, CSV/JSON; BS/MS in CS/math/engineering or equivalent.
Graphyte, APIs, SQL, Atlassian Jira, GitHub, CSV, JSON
1mo
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Applications Engineer
Canton, Massachusetts, United States
OnsiteFull Time
0+ YOEBachelor's in engineering, 0–3 years technical/application experience, 3D CAD (Solid Edge/SolidWorks) and Microsoft Office proficiency, strong verbal skills, ability to lift 50 lbs and travel for customer support.
Solid Edge (Siemens), SolidWorks, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Teams, GoToMeeting, Salesforce
1mo
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Mechanical Senior Engineer
Austin or Franklin
$116k-$151k/yr OnsiteFull Time
5+ YOE5+ years mechanical/thermal engineering experience with Direct Liquid Cooling, data center cooling, failure analysis, manufacturing support, CAD proficiency, and strong customer-facing communication.
Creo, SolidWorks, NX, CFD, FEA
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