36 customer support engineer jobs at 30 companies in Buzzards Bay, MA
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Customer Support Engineer
Boston, Massachusetts, United States
$80k-$93k/yr HybridFull Time
1+ YOE1+ year support engineering experience (1–2 yrs) and 6+ months developer experience; programming in Javascript/Python/Ruby/PHP/Java/C#; HTML/CSS/JavaScript knowledge; strong written communication and troubleshooting skills.
Javascript, Python, Ruby, PHP, Java, C#, HTML, CSS, Selenium, Appium, Jenkins, Bamboo, JUnit, TestNG, Protractor, Cucumber, Capybara, Jasmine, Mocha, Karma, Cypress, Unix, HTTP
1w
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
2mo
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Support Engineer
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Snowflake, Databricks, BigQuery, SQL
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1mo
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Software Support Engineer (.Net/SQL)
Needham, Massachusetts, United States
$90k-$115k/yr HybridFull Time
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
C#, Java, Python, NodeJS, .NET, Browser dev tools, ElasticSearch, Splunk, Wireshark, MSSQL, DB2, Oracle, MySQL, SQL, SDLC, agile
2mo
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
1d
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Technical Support Engineer – Education and Non Profit Cloud
Seattle or Chicago or Boston or Atlanta or Indianapolis
$89k-$121k/yr HybridFull Time
Degree or equivalent experience, 2+ years in technical support, Salesforce or CRM experience, cloud technologies, internet technologies, databases, JSON, SQL, and system logging or monitoring.
Salesforce, CRM, Splunk, Sumo Logic, JSON, SQL, OmniStudio, OmniScripts, FlexCards, Integration Procedures, Data Raptors, SOQL, Apex, MuleSoft, ETL, REST, SOAP, Data Cloud, Agentforce, Microsoft Workday Student, PeopleSoft, Banner, Stripe, iATS, Elevate, Classy, GiveCampus
1mo
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Applications Engineer
Norwood, Massachusetts, United States
$100k-$125k/yr OnsiteFull Time
5+ YOEBachelor's in electrical engineering, 5+ years in applications/technical support or customer-facing engineering, legal U.S. work authorization and ability to access export-controlled information.
Python, LabVIEW, LabWindows / CVI, Visual Studio
3mo
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Field Application Engineer
San Jose or Bellevue or Braintree or Elk Grove Village
$100k-$120k/yr OnsiteFull Time
5+ YOEBachelor’s in Mechanical or Electrical engineering; 5+ years in applications/technical support; strong communication; customer-facing; travel up to 25%.
1w
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Solution Engineer
New York City or Boston or Palo Alto
$130k-$165k/yr HybridFull Time
3+ YOE3+ years customer-facing technical/support/consulting experience; experience implementing SaaS in enterprise environments; familiarity with APIs, SQL, Jira, GitHub, CSV/JSON; BS/MS in CS/math/engineering or equivalent.
Graphyte, APIs, SQL, Atlassian Jira, GitHub, CSV, JSON
4w
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Applications Engineer
Canton, Massachusetts, United States
OnsiteFull Time
0+ YOEBachelor's in engineering, 0–3 years technical/application experience, 3D CAD (Solid Edge/SolidWorks) and Microsoft Office proficiency, strong verbal skills, ability to lift 50 lbs and travel for customer support.
Solid Edge (Siemens), SolidWorks, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Teams, GoToMeeting, Salesforce
4w
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Mechanical Senior Engineer
Austin or Franklin
$116k-$151k/yr OnsiteFull Time
5+ YOE5+ years mechanical/thermal engineering experience with Direct Liquid Cooling, data center cooling, failure analysis, manufacturing support, CAD proficiency, and strong customer-facing communication.
Creo, SolidWorks, NX, CFD, FEA
1w
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Application/System Engineer III
East Providence, Rhode Island, United States
OnsiteFull Time
Experienced engineer for application support, testing, customer installation/training, troubleshooting, and product development; BS in engineering preferred or equivalent experience; strong communication and organizational skills.
MS Office, PLC, TTA
6d
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Field Application Engineer, Staff
Auburn Hills or Boston or Massachusetts
$130k-$150k/yr FieldFull Time
5+ YOEBachelor's degree in electrical engineering required; 5–10 years of component sales, applications, or sales engineering experience desired. Requires technical analysis, presentations, customer support, and frequent travel.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, CRM
1mo
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Technical Escalations Engineer 2 (Logs) - US-East
Boston or New York City
$85k-$124k/yr HybridFull Time
Deep log troubleshooting experience (parsing, ingestion, pipelines), mentoring/supporting engineers, partnering with Engineering/Product, and strong customer-facing communication.
GROK, JSON, Zendesk, Jira, Confluence
1mo
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Biomedical Engineer (Application Consultant)
Boston, Massachusetts, United States
$70k-$85k/yr FieldFull Time
1+ YOEB.S. in engineering or nursing, 1+ years technical support/customer service experience preferred, knowledge of surgical procedures and medical terminology preferred, proficient with Microsoft Office, strong communication and independent decision-making.
Microsoft Office
2mo
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Senior Engineer, Product Applications
Boston, Massachusetts, United States
$103k-$166k/yr HybridFull Time
2+ YOEMaster's in EE or related and 2+ years apps engineering experience; expertise in analog circuitry, power/DC-DC, ADC/DAC, PCB design and testing; programming in C, C#, Visual Basic, Python, MATLAB, LabView or SPICE; customer support and training experience.
ADCs, DACs, I2C, SPI, microcontrollers, C, C#, Visual Basic, Python, MATLAB, LabView, SPICE, oscilloscopes, power supplies, DMMs, PCB layout
2w
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Senior Project Engineer (69676)
Franklin or Windsor
$99k-$145k/yr HybridFull Time
3+ YOEBachelor's degree, minimum 3 years in sales/support/technical role, electrical/product knowledge preferred, experience with contract drawings and customer-facing project work.
Eaton Bid Manager, AutoCAD, Adobe Acrobat, Bluebeam, ERP systems, Microsoft O365, Excel, Outlook
1mo
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Product Services Engineer
Norwood, Massachusetts, United States
$85k-$105k/yr OnsiteFull Time
2+ YOEProvide technical support and training for Instron products; 2+ years technical experience; technical degree (2- or 4-year) or equivalent; customer relations experience; able to use hand tools and electronic equipment; occasional travel (~10%).
Service Management System (SMS), Service WEB, hand tools, electronic equipment
1mo
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Field Service Engineer (North East Region)
Boston, Massachusetts, United States
$30/hr FieldFull Time
3+ YOEHigh school diploma, 3+ years technical and customer support experience, valid driver's license, ability to use diagnostic tools, lift up to 35 lbs, travel frequently (domestic and occasional international).
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