144 customer support engineer jobs at 85 companies in Camp Springs, MD
3d
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Customer Support Engineer (Low-code Workflow Software)
Falls Church, Virginia, United States
$60k-$90k/yr HybridFull Time
2+ YOEBachelor’s degree in a technical discipline, 2+ years of enterprise software support, ITIL familiarity, server troubleshooting, ticketing systems, web technologies, REST APIs, SQL, and strong customer communication skills.
ITIL, Windows, Linux, REST APIs, SQL, HTML, CSS, JavaScript, Zendesk, BizFlow M
1mo
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macOS Customer Support Engineer - SBG
Arlington, Virginia, United States
OnsiteFull Time
3+ YOE3+ years supporting macOS in enterprise environments, strong troubleshooting, customer service, JAMF/MDM familiarity, Shell/Bash/Python scripting, eligibility for DHS clearance, BS in related field required.
JAMF, AirWatch, Microsoft Intune, Shell, Bash, Python
3w
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Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yr OnsiteFull Time
3+ YOESupervise Tier II engineers, troubleshoot PCs/tablets/printers, perform IMAC/desk-side support, Office 365/Active Directory experience, ITIL knowledge, OEM certification and compliance with state gaming licensing, ability to lift 40 lbs and work rotating shifts.
Microsoft Office 365, Active Directory
6d
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Customer Support Engineer I - Full-Time - Maryland
Hanover, Maryland, United States
$21-$23/hr OnsiteFull Time, Temporary
1+ YOETechnical school certification or 1–3 years of relevant IT help desk/customer support experience. A+ preferred; gaming license required, with OEM certifications and Microsoft technology experience preferred.
Microsoft Office 365, Microsoft Windows 10, Microsoft Server 2008, Microsoft Server 2010, Active Directory, SCCM, MDM, VMware, ITIL, BMC Footprints
6d
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Customer Support Engineer I - Full-Time - Maryland
Hanover, Maryland, United States
$21-$23/hr OnsiteFull Time, Temporary
1+ YOERequires 1–3 years of IT help desk or customer support experience or technical school certification, gaming license eligibility, and relevant software and hardware knowledge. A+ certification and OEM certifications preferred.
Microsoft Office 365, Microsoft Windows 10, Microsoft Windows Server 2008, Microsoft Windows Server 2010, Active Directory, SCCM, MDM, VMware, ITIL, BMC Footprints
1mo
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macOS Customer Support Engineer - SBG
Arlington, Virginia, United States
OnsiteFull Time
3+ YOE3+ years supporting macOS in enterprise environments, strong troubleshooting, JAMF/MDM familiarity, Shell/Bash/Python scripting, ACSP/ACITP/CompTIA Security+ preferred, DHS clearance eligibility required.
JAMF, AirWatch, Microsoft Intune, Shell, Bash, Python, FedRAMP, NIST 800-53
2w
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Senior Customer Experience Engineer
Atlanta or Charlotte or Reston or California or New York City
HybridFull Time
Bachelor’s degree or equivalent experience and 4+ years in technology, cloud, technical support, or customer experience engineering. Requires enterprise security expertise, incident leadership, English proficiency, and on-call availability.
2mo
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Lead Support Engineer, Amazon LEO Enterprise Customer Support
Arlington, Virginia, United States
$121k-$164k/yr OnsiteFull Time
Lead-level satellite communications support engineer with strong networking, troubleshooting, and on-call readiness.
Cisco IOS, IOS-XE, IOS-XR, Juniper, Arista, Viptela, VMware VeloCloud, Versa Networks, SDN, CSO/SDWAN, Python, Ansible, Terraform, AWS, VPC, Direct Connect, Transit Gateway, REST APIs
1w
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System Support Engineer Lab Automation
Sparks, Maryland, United States
$27-$43/hr OnsiteFull Time
4+ YOEBachelor's degree or equivalent experience; electronics, electro-mechanical, PLC, pneumatics, PC, software, networking, troubleshooting, technical writing, installations, upgrades, and customer support experience.
Programmable Logic Controllers (PLCs), Microsoft Office, PC, Laboratory Information System (LIS), networking, database management
1w
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Customer Support Manager MRO North America
Herndon, Virginia, United States
$90k-$106k/yr HybridFull Time
2+ YOEEngineering or business diploma required, 2+ years of customer support experience, project management preferred, strong accountability, critical thinking, presentation, and relationship-building skills.
1w
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Cloud Operations and Customer Support Engineer, Jr.
Springfield or St. Louis
$108k-$128k/yr OnsiteFull Time
2+ YOERequires TS/SCI clearance, U.S. citizenship, 2+ years of IT experience, AWS and Linux knowledge, cloud infrastructure management, troubleshooting, customer support, and a bachelor's degree or equivalent experience.
AWS, Linux, RedHat, CentOS, DevOps, Agile, Scrum, GitLab CI, Nexus, Artificial Intelligence (AI), cloud
1w
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Cloud Operations and Customer Support Engineer, Jr.
Springfield or St. Louis
$108k-$128k/yr OnsiteFull Time
2+ YOERequires 2+ years of IT experience focused on cloud operations and customer support, AWS and infrastructure management skills, Linux knowledge, troubleshooting ability, and U.S. citizenship. Bachelor's degree or equivalent required.
AWS, Linux, RedHat, CentOS, DevOps, Agile, Scrum, GitLab CI, Nexus
1w
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Junior Cloud Operations and Customer Support Engineer
Springfield or St. Louis
$115k-$125k/yr OnsiteFull Time
2+ YOERequires active TS/SCI clearance, bachelor's degree or equivalent, and 2+ years of IT experience focused on cloud operations and customer support. AWS, Linux, DevOps, Agile/Scrum, and CI/CD knowledge required.
AWS, Linux, RedHat, CentOS, DevOps, Agile/Scrum, GitLab CI, Nexus
2mo
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Field Support Engineer II
Fairfax or United States
FieldFull Time
3+ YOE3+ years experience in electronics, fine mechanics, optics or medical field service; A+ and Net+ preferred; BS in related field preferred; strong communication, computer, troubleshooting and customer service skills; self-directed.
1w
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IT Support Engineer
Arlington, Virginia, United States
OnsiteFull Time
2+ YOERequires 2+ years in IT support or operations, Microsoft 365 administration, macOS support, MDM familiarity, networking fundamentals, troubleshooting, and strong customer service and communication skills.
Windows, macOS, Microsoft 365, Okta, Mobile Device Management (MDM), Exchange Online, Microsoft Teams, Microsoft SharePoint, Microsoft Intune, Kandji, Microsoft Entra ID (Azure AD), Microsoft Defender for Endpoint, CrowdStrike, SentinelOne, SonicWall, Palo Alto, Cisco Meraki, TCP/IP, DNS, DHCP, VPN
1mo
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IT Support Engineer
Washington, District of Columbia, United States
$65k-$80k/yr HybridFull Time
2+ YOE2–3 years IT support experience, strong customer service, Windows 11 and Microsoft 365 support, endpoint deployment/management, account administration, and troubleshooting skills.
Windows 11, Microsoft 365, Zoom, Slack, Box, Microsoft Intune, Windows Autopilot, Microsoft Entra ID, Okta, PrinterLogic, Freshservice, Microsoft Defender
3w
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Technical Support Engineer – PeopleSoft
Herndon, Virginia, United States
$104k-$166k/yr OnsiteFull Time
8+ YOERequires TS/SCI clearance with polygraph or ability to obtain it, a bachelor's degree plus 8+ years' relevant experience or 12 years' experience, and 8+ years supporting PeopleSoft.
PeopleSoft, Microsoft Email
1w
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Cloud Operations and Customer Support Engineer Jr
Springfield or St. Louis
$105k-$140k/yr OnsiteFull Time
2+ YOERequires U.S. citizenship, 2+ years of AWS cloud operations, Linux administration, and technical support experience, plus a bachelor's degree or equivalent practical experience.
AWS, Linux, RedHat, CentOS, Agile, Scrum, GitLab CI, Nexus
1w
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Technical Support Engineer
Sterling or Mesa
$27-$44/hr OnsiteFull Time
5+ YOETechnical support experience, strong troubleshooting skills, networking and Linux knowledge, customer communication, and hardware/software support expertise. Bachelor's in computer science or related field, or 5+ years relevant experience preferred.
Linux
3d
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Google Workspace Customer Engineer, Mid-Market Enterprise, Google Cloud
Seattle or Atlanta or Chicago or San Francisco or Sunnyvale or Washington, D.C. or Austin or New York
$127k-$184k/yr OnsiteFull Time
6+ YOEBachelor's degree or equivalent, 6 years of cloud-native architecture experience in customer-facing or support roles, productivity software experience, executive presentation skills, and ability to travel up to 50%.
Google Workspace, Gemini Enterprise
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