122 customer support engineer jobs at 85 companies in Countryside, VA
1mo
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macOS Customer Support Engineer - SBG
Arlington, Virginia, United States
OnsiteFull Time
3+ YOE3+ years supporting macOS in enterprise environments, strong troubleshooting, customer service, JAMF/MDM familiarity, Shell/Bash/Python scripting, eligibility for DHS clearance, BS in related field required.
JAMF, AirWatch, Microsoft Intune, Shell, Bash, Python
2w
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Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yr OnsiteFull Time
3+ YOESupervise Tier II engineers, troubleshoot PCs/tablets/printers, perform IMAC/desk-side support, Office 365/Active Directory experience, ITIL knowledge, OEM certification and compliance with state gaming licensing, ability to lift 40 lbs and work rotating shifts.
Microsoft Office 365, Active Directory
2mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr HybridFull Time
3+ YOE3+ years Python with AWS/Azure; 2+ years in customer-facing support; Linux/Windows; IaC; cloud services evaluation; incident management; Bachelor's; AWS Solutions Architect or DevOps cert.
AWS, Azure, GCP, Python, Git, Terraform, CloudFormation, Jira, ServiceNow, Zendesk, Linux, Windows
3w
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Customer Support Engineer (Low-code Workflow Software)
Falls Church, Virginia, United States
$60k-$90k/yr HybridFull Time
2+ YOEBachelor's in CS or related,2+ years technical/customer support for enterprise software,ITIL familiarity,server troubleshooting (Windows/Linux),web tech and SQL proficiency,Zendesk experience,strong communication skills,US work authorization.
ITIL, BizFlow M, Zendesk, Windows, Linux, HTML, CSS, JavaScript, REST APIs, SQL
2mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr OnsiteFull Time
3+ YOE3+ years Python; AWS/Azure experience; 2+ years in customer-facing tech support; IaC/automation; cloud service evaluation; incident management; Bachelor's degree; AWS Solutions Architect or DevOps Certification.
Python, AWS, Azure, Git, Linux, Windows, Terraform, CloudFormation, Jira, ServiceNow
1mo
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macOS Customer Support Engineer - SBG
Arlington, Virginia, United States
OnsiteFull Time
3+ YOE3+ years supporting macOS in enterprise environments, strong troubleshooting, JAMF/MDM familiarity, Shell/Bash/Python scripting, ACSP/ACITP/CompTIA Security+ preferred, DHS clearance eligibility required.
JAMF, AirWatch, Microsoft Intune, Shell, Bash, Python, FedRAMP, NIST 800-53
1w
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Senior Customer Experience Engineer
Atlanta or Charlotte or Reston or California or New York City
HybridFull Time
Bachelor’s degree or equivalent experience and 4+ years in technology, cloud, technical support, or customer experience engineering. Requires enterprise security expertise, incident leadership, English proficiency, and on-call availability.
2mo
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Lead Support Engineer, Amazon LEO Enterprise Customer Support
Arlington, Virginia, United States
$121k-$164k/yr OnsiteFull Time
Lead-level satellite communications support engineer with strong networking, troubleshooting, and on-call readiness.
Cisco IOS, IOS-XE, IOS-XR, Juniper, Arista, Viptela, VMware VeloCloud, Versa Networks, SDN, CSO/SDWAN, Python, Ansible, Terraform, AWS, VPC, Direct Connect, Transit Gateway, REST APIs
2w
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Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yr OnsiteFull Time
3+ YOE3–5 years IT support experience or technical school certification; Microsoft Office 365 and/or Active Directory experience; strong communication, customer-facing, and ITIL knowledge; ability to lift 40lbs and work variable shifts.
Microsoft Office 365, Active Directory
1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
4d
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System Support Engineer Lab Automation
Sparks, Maryland, United States
$27-$43/hr OnsiteFull Time
4+ YOEBachelor's degree or equivalent experience; electronics, electro-mechanical, PLC, pneumatics, PC, software, networking, troubleshooting, technical writing, installations, upgrades, and customer support experience.
Programmable Logic Controllers (PLCs), Microsoft Office, PC, Laboratory Information System (LIS), networking, database management
1d
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Customer Support Manager MRO North America
Herndon, Virginia, United States
$90k-$106k/yr HybridFull Time
2+ YOEEngineering or business diploma required, 2+ years of customer support experience, project management preferred, strong accountability, critical thinking, presentation, and relationship-building skills.
3d
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Cloud Operations and Customer Support Engineer, Jr.
Springfield or St. Louis
$108k-$128k/yr OnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
2+ YOERequires TS/SCI clearance, U.S. citizenship, 2+ years of IT experience, AWS and Linux knowledge, cloud infrastructure management, troubleshooting, customer support, and a bachelor's degree or equivalent experience.
AWS, Linux, RedHat, CentOS, DevOps, Agile, Scrum, GitLab CI, Nexus, Artificial Intelligence (AI), cloud
3d
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Cloud Operations and Customer Support Engineer, Jr.
Springfield or St. Louis
$108k-$128k/yr OnsiteFull Time
2+ YOERequires 2+ years of IT experience focused on cloud operations and customer support, AWS and infrastructure management skills, Linux knowledge, troubleshooting ability, and U.S. citizenship. Bachelor's degree or equivalent required.
AWS, Linux, RedHat, CentOS, DevOps, Agile, Scrum, GitLab CI, Nexus
2d
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Junior Cloud Operations and Customer Support Engineer
Springfield or St. Louis
$120k-$130k/yr OnsiteFull Time
2+ YOERequires active TS/SCI clearance, bachelor's degree or equivalent, and 2+ years of IT experience focused on cloud operations and customer support; AWS, Linux, troubleshooting, DevOps, Agile, and CI/CD knowledge required.
Amazon Web Services (AWS), Linux, RedHat, CentOS, DevOps, Agile, Scrum, Continuous Integration/Continuous Delivery (CI/CD), GitLab CI, Nexus
2mo
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Field Support Engineer II
Fairfax or United States
FieldFull Time
3+ YOE3+ years experience in electronics, fine mechanics, optics or medical field service; A+ and Net+ preferred; BS in related field preferred; strong communication, computer, troubleshooting and customer service skills; self-directed.
2w
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Technical Support Engineer – PeopleSoft
Herndon, Virginia, United States
$104k-$166k/yr OnsiteFull Time
8+ YOERequires TS/SCI clearance with polygraph or ability to obtain it, a bachelor's degree plus 8+ years' relevant experience or 12 years' experience, and 8+ years supporting PeopleSoft.
PeopleSoft, Microsoft Email
4w
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IT Support Engineer
Washington, District of Columbia, United States
$65k-$80k/yr HybridFull Time
2+ YOE2–3 years IT support experience, strong customer service, Windows 11 and Microsoft 365 support, endpoint deployment/management, account administration, and troubleshooting skills.
Windows 11, Microsoft 365, Zoom, Slack, Box, Microsoft Intune, Windows Autopilot, Microsoft Entra ID, Okta, PrinterLogic, Freshservice, Microsoft Defender
3d
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IT Support Engineer
Arlington, Virginia, United States
OnsiteFull Time
2+ YOERequires 2+ years in IT support or operations, Microsoft 365 administration, macOS support, MDM familiarity, networking fundamentals, troubleshooting, and strong customer service and communication skills.
Windows, macOS, Microsoft 365, Okta, Mobile Device Management (MDM), Exchange Online, Microsoft Teams, Microsoft SharePoint, Microsoft Intune, Kandji, Microsoft Entra ID (Azure AD), Microsoft Defender for Endpoint, CrowdStrike, SentinelOne, SonicWall, Palo Alto, Cisco Meraki, TCP/IP, DNS, DHCP, VPN
3d
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Technical Support Engineer
Sterling or Mesa
$27-$44/hr OnsiteFull Time
5+ YOETechnical support experience, strong troubleshooting skills, networking and Linux knowledge, customer communication, and hardware/software support expertise. Bachelor's in computer science or related field, or 5+ years relevant experience preferred.
Linux
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