49 customer support engineer jobs at 39 companies in Cypress, TX
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Customer Support Engineer
Houston, Texas, United States
OnsiteFull Time
5+ YOE5+ years customer-facing experience with complex storage solutions, Linux administration, networking, bash scripting, file systems/NAS expertise; MS/B.Sc. in CS/CE/EE; travel ~20%; strong communication skills.
Linux, S3, bash
2mo
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Operations Support Engineer 1 (78835)
Houston, Texas, United States
OnsiteFull Time
3+ YOEBachelor's degree in Engineering; 3-5 years related experience; land and offshore well construction operations; proficient in MS Word/Excel/PowerPoint; customer-facing experience; valid driver’s license; knowledge of FCPA; office, shop, or rig location capability.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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L1 Support Engineer
Hyderabad or Houston or United States or India or Australia or New Zealand
OnsiteFull Time
1+ YOE1–3 years technical support/helpdesk experience; troubleshooting with logs and dev tools; ticketing system experience; clear customer communication; rotating 24x7 shift availability; quick learner.
Jira Service Desk, Sentry, Mixpanel, CloudWatch, mWorkOrder, mInventory, mRounds, iMaintenance, Node.js, MongoDB, AWS
2mo
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Field Support Engineer
Houston, Texas, United States
FieldFull Time
8+ YOEBS in Mechanical Engineering, 8+ years product application/field support experience, strong RCA skills (8D/Fishbone/5 Whys), materials knowledge, autonomous troubleshooting, technical writing, and customer interaction; AutoCAD/SolidWorks and Microsoft Office preferred.
Microsoft Office, AutoCAD, SolidWorks
2mo
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Systems Support Engineer
Houston, Texas, United States
$90k-$105k/yr OnsiteFull Time
Windows proficiency, scripting (PowerShell, Bash, Python), strong customer service, ticketing system experience, network/troubleshooting, SaaS apps, remote/onsite support, good communication, minimal supervision.
Windows OS, PowerShell, Bash, Python, Ticketing systems, FreshService, Zendesk, Zoho, ServiceNow, Nexthink, Datadog, DEX platform
1mo
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Engineer Rapid Response
Houston or Kristiansand
OnsiteFull Time
3+ YOE3+ years technical experience troubleshooting drilling equipment; Bachelor's in Engineering (or HS/GED +7yrs); strong customer focus, communication, and operational knowledge of HMH products.
1w
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Tech Support Principal Engineer
Houston or Lake Forest or Philadelphia
$82k-$170k/yr HybridFull Time
10+ YOE10+ years Oil & Gas industry experience, strong numerical background (degree preferred), technical analysis and problem-solving, client presentation and communication skills, proficiency with Microsoft Word/Excel/PowerPoint.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin
$210k-$320k/yr OnsiteFull Time
10+ YOEGraduate degree required in a relevant field, 10+ years in customer support technology or digital transformation, experience with CCaaS and CRM, AI integration, strong leadership, program and change management.
CCaaS, CRM, AI
1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
10+ YOEGraduate degree in a related field, 10+ years in customer support technology or contact center transformation, experience with CCaaS and CRM platforms, AI-enabled tools, strong stakeholder and change leadership.
CCaaS, CRM
1mo
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Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yr OnsiteFull Time
10+ YOEGraduate degree required; 10+ years in customer support technology or contact center transformation; hands-on experience with CCaaS, CRM, AI-enabled capabilities; strong change leadership and program management skills.
CCaaS, CRM, AI
4w
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Sr Technical Support Engineer (Exp w/ Advanced Proces Control)
Houston, Texas, United States
OnsiteFull Time
5+ YOEBachelors in engineering, 5+ years process industry experience, expertise in process control and APC systems, customer-facing technical support, experience with AspenTech products, OPC protocols, CRM, strong communication and coaching skills, willing to travel up to 25%.
Aspen DMC3, Aspen GDOT, MES, OPC DA, OPC UA, CRM
2w
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Level 2 IT Support Engineer
Houston, Texas, United States
OnsiteFull Time
3+ YOE3+ years MSP or help desk experience; strong troubleshooting, customer service, AD/Group Policy, Windows desktop and Server, Microsoft 365, Google Workspace, VPN, backup and recovery, endpoint security; ability to lift 50 lbs and commute to Houston office.
Microsoft 365, Google Workspace, Windows Server, Active Directory, Group Policy, Cisco, VLAN, VoIP, Backup and disaster recovery, VPN, Firewall, Endpoint security, Microsoft Azure, Amazon Web Services (AWS)
3w
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UPS Applications Engineer
Houston, Texas, United States
OnsiteFull Time
2+ YOEMinimum 2 years engineering experience, BS in Electrical Engineering, knowledge of industry standards (UL, CE, NEMA, IEEE), customer-facing technical support, product testing, and quotation preparation.
1mo
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Lead Technical Support Specialist
Houston or Texas
RemoteFull Time
5+ YOEEngineering technical degree or associate plus extensive experience in reciprocating engines/gas compression (min 5 years, or 8 with associate). Must troubleshoot, support customers, travel ~50%, perform root cause analysis, program engine control units.
1mo
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Engineer - Technical Services
Longview or Houston
OnsiteFull Time
B.S. in Chemical Engineering required; 30–50% travel; proficiency in Microsoft Word, PowerPoint, and Excel; ability to investigate resin quality issues, conduct evaluations, and provide technical support to production, sales, and customers.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel
1mo
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Sr. Network Engineer (Serviceability)
Spring or San Jose or California or Texas or North Carolina or United States
$120k-$275k/yr RemoteFull Time
Bachelor's in a technical discipline, significant advanced networking engineering/supportability experience with Juniper/HPE platforms, strong analytical and communication skills, and ability to translate customer support signals into product/serviceability improvements.
ACX Series Routers, EX Series, MX Series, PTX Series, QFX Series, SRX Firewalls, SSR Series, SASE/SSE, Session Smart Router, Apstra, Mist, Junos, Junos EVO, AIOps, Jira, Confluence
1w
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Product Health Engineer
Lafayette or Houston
$113k-$169k/yr OnsiteFull Time
3+ YOEBachelor's degree in engineering or equivalent,3+ years with large equipment/power systems,customer-facing technical support experience,strong communication,data analysis,and problem-solving skills.
2mo
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Director Corporate Quality Customer Account Support Power & Energy
Houston, Texas, United States
OnsiteFull Time
7+ YOEDirector of Corporate Quality with 7+ years EMS quality leadership, cross-functional, global site experience in Power & Energy, strong customer focus, PPAP and process governance experience preferred.
3w
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Sales/Application Engineer
Beasley, Texas, United States
OnsiteFull Time
3+ YOEProvide technical sales support for air-cooled heat exchangers including RFQ evaluation, thermal/mechanical design, proposals, and customer consultations; bachelor’s in engineering and 3+ years industry experience preferred.
HTRI, HTFS
1mo
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Gas Turbine Applications Engineer
Spring, Texas, United States
$168k-$193k/yr HybridFull Time
10+ YOEBachelor’s in mechanical/aerospace engineering, 10+ years gas turbine/applications/component engineering experience, strong knowledge of turbine systems, experience with assessments/upgrades, ability to support customers and outages.
MS Office Suite
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