59 customer support engineer jobs at 51 companies in Downey, CA
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Customer Support Engineer
Irvine, California, United States
$90k-$105k/yrOnsiteFull Time
Thomas Global Systems: Design and manufacture of avionics and defense electronic systems.
3+ YOEBachelor's in Electrical Engineering, 3-7 years engineering or technical support experience, ability to read electrical schematics and mechanical drawings, strong troubleshooting, diagnostic, and communication skills.
Boeing EnCore InteriorsNYSE: BA: Manufacturer of aircraft cabin interiors including galleys and seating.
1+ YOEBachelor's degree in mechanical engineering; 1–2 years experience; strong mechanical and troubleshooting skills; CATIA V5; MS Office; ability to communicate with customers.
Sapphire Technologies: Develops and manufactures turboexpander-based clean energy recovery systems.
5+ YOEEngineering degree (Mechanical/Electrical) preferred, ~5 years experience desirable. Must read schematics, use data acquisition/diagnostic instrumentation, and support commissioning, troubleshooting, and system integration.
data acquisition, diagnostic instrumentation, RS-232/485 communication, MODBUS, DSP, AC-DC conversion equipment, variable frequency drives, motor drives
Zoo: Develops infrastructure and AI-powered tools for hardware design.
2+ YOE2+ years in customer/technical support for SaaS or engineering tools, strong written/verbal communication, troubleshooting skills, ability to create documentation and collaborate with product/engineering.
Vast.ai: Decentralized marketplace for GPU cloud computing resources.
Strong Linux (Ubuntu/RHEL/Debian) systems experience, Docker and virtualization troubleshooting, NVIDIA CUDA/GPU experience, Python/Bash scripting, networking fundamentals, customer-facing support experience.
FloQast: Cloud-based platform for automating monthly financial close processes.
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
SiemensXETRA: SIE: Manufactures industrial automation, infrastructure, and energy technology systems.
3+ YOEBachelor's in engineering desired,3+ years managing customer relationships,proficient with Microsoft Office,willing to travel and reside in assigned territory,US work authorization required.
TrueNAS: Develops open source enterprise storage and data management platforms
7+ YOE7+ years UNIX/Linux experience, strong Linux systems administration, storage and networking knowledge, troubleshooting hardware/software, customer-facing support, and ability to mentor junior staff; bachelor's degree or equivalent experience preferred.
Senior Technical Support Engineer - Industrial Networking
Brea, California, United States
$73k-$110k/yrOnsiteFull Time
Moxa: Sells industrial networking and computing hardware for automation systems.
5+ YOE5+ years networking experience with Ethernet/IP, expert Wireshark skills, CLI proficiency, bachelor\u0002s degree or equivalent experience preferred, authorization to work in the US, strong customer-facing troubleshooting and escalation management skills.
Wireshark, Linux, CLI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, Visio, PowerPoint
AVEVA: Industrial software for engineering and operational performance management.
10+ YOE10+ years Oil & Gas industry experience, strong numerical background (degree preferred), technical analysis and problem-solving, client presentation and communication skills, proficiency with Microsoft Word/Excel/PowerPoint.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
3+ YOE3+ years supporting business apps and devices, laptop hardware repair, Office 365 troubleshooting, imaging, VPN/ZScaler troubleshooting, and strong customer service skills.
iPad, iPhone, HP, Lenovo, Microsoft Office 365, ZScaler, Windows 98, Windows 11, Microsoft Office
4+ YOE4+ years cloud-native architecture or customer-facing support experience, Bachelor's or equivalent, experience with AI agent orchestration, ML model development, programming for demos, and stakeholder engagement.
Howmet AerospaceNYSE: HWM: Manufactures high-performance metal components for aerospace and transportation.
5+ YOEBachelor's degree in engineering, 5+ years technical customer-facing experience, US work authorization required (no visa sponsorship), access to export-controlled items, travel up to 25%, strong communication, MS Office proficiency; FEA/CAD a plus.
Finite element analysis software, CAD, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook
ATS CorporationTSX: ATS: Provides advanced automation solutions and systems for global manufacturers.
Bachelor's degree in software or related engineering, strong documentation and testing skills, SDLC experience, customer support experience, network connectivity knowledge, fluent English.
Bachelor's degree in engineering or related field required; project coordination, scheduling, documentation, customer support, strong communication and organizational skills.
[CUSTOMER ADVOCACY] Technical Services Engineer II - HVAC
Irvine, California, United States
$55k-$65k/yrOnsiteFull Time
TCLShenzhen Stock Exchange: 000100: Manufacturer of consumer electronics including televisions and smart appliances.
4+ YOE4+ years troubleshooting multimedia or consumer electronics; degree in a technical field; strong communication; ability to travel 30%; on-site support.
Glidewell: Designs and manufactures custom dental restorations and laboratory products.
Effective oral communication; recent graduate or pursuing Bachelor's in Engineering preferred; related experience and customer service experience are a plus; ability to read and understand technical procedures.
HenkelXETRA: HEN3: Manufactures laundry, beauty, and adhesive products globally.
5+ YOEDegree in engineering or materials science required; 5+ years (PhD) or 7+ years (BSc/MSc) experience in R&D/application engineering; customer support, SMT/encapsulant knowledge, material handling and statistical analysis (MinTab/JMP) experience; global travel up to 25%.