100 customer support engineer jobs at 65 companies in Dundalk, MD

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macOS Customer Support Engineer - SBG
Arlington, Virginia, United States
OnsiteFull Time
SBG Technology Solutions
SBG Technology Solutions: Provides IT modernization and engineering services to federal agencies.
3+ YOE3+ years supporting macOS in enterprise environments, strong troubleshooting, customer service, JAMF/MDM familiarity, Shell/Bash/Python scripting, eligibility for DHS clearance, BS in related field required.
JAMF, AirWatch, Microsoft Intune, Shell, Bash, Python
1w
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Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yr OnsiteFull Time
Live! Casino & Hotel Maryland
Live! Casino & Hotel Maryland: Operates a destination casino and luxury hotel in Maryland
3+ YOESupervise Tier II engineers, troubleshoot PCs/tablets/printers, perform IMAC/desk-side support, Office 365/Active Directory experience, ITIL knowledge, OEM certification and compliance with state gaming licensing, ability to lift 40 lbs and work rotating shifts.
Microsoft Office 365, Active Directory
2mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr HybridFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Consulting and technology services for government and commercial clients
3+ YOE3+ years Python with AWS/Azure; 2+ years in customer-facing support; Linux/Windows; IaC; cloud services evaluation; incident management; Bachelor's; AWS Solutions Architect or DevOps cert.
AWS, Azure, GCP, Python, Git, Terraform, CloudFormation, Jira, ServiceNow, Zendesk, Linux, Windows
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr OnsiteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Provides technology and management consulting services to diverse organizations.
3+ YOE3+ years Python; AWS/Azure experience; 2+ years in customer-facing tech support; IaC/automation; cloud service evaluation; incident management; Bachelor's degree; AWS Solutions Architect or DevOps Certification.
Python, AWS, Azure, Git, Linux, Windows, Terraform, CloudFormation, Jira, ServiceNow
1w
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Customer Support Engineer (Low-code Workflow Software)
Falls Church, Virginia, United States
$60k-$90k/yr HybridFull Time
BizFlow
BizFlow: Provides low-code software for business process management and automation.
2+ YOEBachelor's in CS or related,2+ years technical/customer support for enterprise software,ITIL familiarity,server troubleshooting (Windows/Linux),web tech and SQL proficiency,Zendesk experience,strong communication skills,US work authorization.
ITIL, BizFlow M, Zendesk, Windows, Linux, HTML, CSS, JavaScript, REST APIs, SQL
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macOS Customer Support Engineer - SBG
Arlington, Virginia, United States
OnsiteFull Time
DSS
DSS: Develops health information technology and electronic health record software.
3+ YOE3+ years supporting macOS in enterprise environments, strong troubleshooting, JAMF/MDM familiarity, Shell/Bash/Python scripting, ACSP/ACITP/CompTIA Security+ preferred, DHS clearance eligibility required.
JAMF, AirWatch, Microsoft Intune, Shell, Bash, Python, FedRAMP, NIST 800-53
2w
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Product Support Engineer (Entry-Level)
Baltimore, Maryland, United States
$64k-$96k/yr OnsiteFull Time
ST Engineering
ST EngineeringSingapore Exchange: S63: Global technology, defense, and engineering group.
Bachelor's degree in mechanical or aerospace engineering required. Requires technical analysis, customer support, communication, problem-solving, and U.S. Person status or export-control authorization.
2mo
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Lead Support Engineer, Amazon LEO Enterprise Customer Support
Arlington, Virginia, United States
$121k-$164k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
Lead-level satellite communications support engineer with strong networking, troubleshooting, and on-call readiness.
Cisco IOS, IOS-XE, IOS-XR, Juniper, Arista, Viptela, VMware VeloCloud, Versa Networks, SDN, CSO/SDWAN, Python, Ansible, Terraform, AWS, VPC, Direct Connect, Transit Gateway, REST APIs
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Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yr OnsiteFull Time
The Cordish Companies
The Cordish Companies: Private real estate and gaming developer and operator.
3+ YOE3–5 years IT support experience or technical school certification; Microsoft Office 365 and/or Active Directory experience; strong communication, customer-facing, and ITIL knowledge; ability to lift 40lbs and work variable shifts.
Microsoft Office 365, Active Directory
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
Cellebrite
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
2mo
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Staff Security Engineer, Customer Support and Integrity
United States or Washington
$194k-$285k/yr RemoteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
8+ YOE8+ years security engineering experience; proven experience securing support/sales and third‑party support organizations; strong architecture and code-review skills; scripting (Python, Java), Terraform, IAM, GCP and AWS experience.
Python, Java, Golang, Terraform, Okta, GoogleWorkspace, Google Chrome Enterprise Premium, GCP, AWS
1mo
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Customer Support Specialist – USA
Washington or Israel or North America
HybridFull Time
Sentrycs
SentrycsNASDAQ: ONDS: Develops cyber-based counter-drone technology for security agencies.
5+ YOE5+ years technical support experience with complex software-hardware systems; strong networking (TCP/IP, routing, switching, firewalls), Linux, log analysis, troubleshooting, and collaboration with engineering; excellent English communication.
Linux, TCP/IP, RF
1mo
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Product Support Engineer
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Jira, Python, SQL, Tableau, Tofu
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Associate Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yr RemoteFull Time
OPEXUS
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
1mo
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Lead Customer Engineer - Power Solutions
Yocumtown, Pennsylvania, United States
OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical or related field, 2+ years technical support experience in the connector industry; proficiency with Creo and Windchill/3D modeling and PDM; knowledge of server/storage/data center architectures and industry specs preferred; strong communication.
Windchill, Creo, Microsoft Office
2w
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IT Support Engineer
Washington, District of Columbia, United States
$65k-$80k/yr HybridFull Time
Global Strategy Group
Global Strategy Group: A public affairs, communications, and research agency.
2+ YOE2–3 years IT support experience, strong customer service, Windows 11 and Microsoft 365 support, endpoint deployment/management, account administration, and troubleshooting skills.
Windows 11, Microsoft 365, Zoom, Slack, Box, Microsoft Intune, Windows Autopilot, Microsoft Entra ID, Okta, PrinterLogic, Freshservice, Microsoft Defender
1w
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Technical Support Engineer
Ashburn or Washington
$30-$35/hr OnsiteFull Time
NRI
NRITokyo Stock Exchange: 4307: Provides IT consulting, cloud migration, and managed technology services.
Hands-on desktop support and provisioning experience; imaging, asset management, device shipping, cabling, and strong customer service skills required.
Endpoint Central, Dell hardware diagnostics, Verizon, Symmetry, MFA, Microsoft Group Policy
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Deskside Support Engineer
Washington, District of Columbia, United States
$80k-$120k/yr FieldFull Time
SAIC
SAICNYSE: SAIC: Provides engineering, IT, and mission support services to government.
7+ YOERequires 7 years of deskside support experience, a degree or equivalent experience, Windows and Apple troubleshooting, ITSM documentation, customer service skills, and ability to obtain Public Trust clearance.
Microsoft Windows, Windows 11, Microsoft Office Suite, Microsoft 365, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom, Active Directory, Remedy, ServiceNow, JAMF, Mac OS, iOS, ITSM
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Sr. Enterprise Customer Operations Engineer
Washington or Maryland or Virginia or North Carolina or Colorado or Texas
$140k-$190k/yr RemoteFull Time
Second Front Systems
Second Front Systems: Secure cloud hosting and automated compliance for government software.
5+ YOE5+ years in technical support/SRE/DevSecOps, deep Kubernetes and cloud experience, familiarity with FedRAMP/NIST/DoD security controls, strong troubleshooting and communication skills.
Kubernetes, Docker, Helm, Istio, Terraform, Grafana, Prometheus, Loki, Mimir, GitLab, PagerDuty, Jira, Git
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Technical Support Engineer
Washington, District of Columbia, United States
HybridFull Time
Windward
WindwardLondon Stock Exchange: WNWD: Provides maritime AI intelligence for shipping and defense sectors.
3+ YOE3+ years in technical/customer support for SaaS, experience with ticketing platforms (Salesforce, Freshdesk, Jira), troubleshooting REST/GraphQL/SQL/MongoDB issues, basic Python, strong communication and stakeholder management.
Salesforce, Freshdesk, Jira, REST APIs, GraphQL, SQL, MongoDB, Python