1mo
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Customer Support Engineer
Raleigh, North Carolina, United States
HybridFull Time
5+ YOE5+ years in customer-facing pre/post-sale roles with complex storage solutions; Linux administration, bash scripting, networking, file systems/NAS, S3 experience; strong written/verbal communication; MS or B.Sc. in CS/CE/EE or related.
Linux, bash, S3, NAS
2mo
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Product Support Engineer III
Southern Pines, North Carolina, United States
HybridFull Time
6+ YOE6+ years in technical support or engineering; HS diploma; advanced troubleshooting; installation/testing expertise; wireless networks; strong customer interface; ability to travel; active Secret clearance.
Wireless networks, Tactical communications, Personal computers, RF, Service manuals
2mo
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Customer Support Manager
Raleigh, North Carolina, United States
RemoteFull Time
5+ YOE5+ years in technical or customer support in SaaS; leadership experience; strong analytics; collaboration with Product and Engineering; enterprise support experience preferred.
Intercom, AI-powered tools
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
3d
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Support Engineer I
Raleigh, North Carolina, United States
$60k-$65k/yr HybridFull Time
2+ YOE2 years B2B technical support experience, strong OSI model and routing/switching knowledge, excellent customer service and documentation skills, reliable attendance, cooperative team working in fast-paced environments.
Unix, Linux, Javascript
1mo
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ITSM Support Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
3+ YOE3+ years IT support experience, ITIL Foundation certification required, experience with Freshservice and Microsoft 365/Intune, Windows 11 support, strong troubleshooting and customer service skills, bachelor’s degree preferred.
Freshservice, ITSM, ITIL, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Intune, Windows 11
3w
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Enterprise Customer Operations Engineer
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$120k-$160k/yr RemoteFull Time
3+ YOE3+ years support/SRE/DevSecOps experience; Kubernetes and cloud infrastructure experience; ability to obtain DoD Top Secret clearance; familiarity with FedRAMP/NIST compliance; strong troubleshooting and communication skills.
Game Warden, Kubernetes, Helm, AWS GovCloud, Azure Government, GCP, GitLab, PagerDuty, Jira, Grafana, Prometheus, Loki, Mimir, Docker, Istio, Terraform, GitOps
3w
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Product Service Engineer, Technology
Mossville or Tucson or Clayton
$113k-$169k/yr OnsiteFull Time
Experience in product support or engineering; customer focus, data analysis, communication, problem solving, and relationship management skills; bachelor's in engineering preferred; Six Sigma Green Belt a plus.
telematics
3w
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Duke Carolinas Resident Engineer
Charlotte or Raleigh or Winston Salem or Wilmington
FieldFull Time
5+ YOE5+ years power generation experience, customer-facing project management skills, ability to lift 75 lbs, available for off-hours support; must be legally authorized to work in the U.S.
2w
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Sales Support Representative
Raleigh, North Carolina, United States
OnsiteFull Time
0+ YOECustomer-focused sales support in an engineered manufacturing environment; experience with proposals, contract review, forecasting, and cross-functional collaboration.
Microsoft Office, Sales Force, ERP
3mo
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Solutions Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
3+ YOE3+ years in Solutions Engineering or related roles; experience supporting B2B software sales; strong communication; able to demo and onboard customers.
APIs, Data Integration, SaaS, CRM
2mo
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Technical Engineering Sales Support
Raleigh, North Carolina, United States
OnsiteFull Time
0+ YOEEngineering/technical product support; customer service; quotations; design assistance; MS Word/Excel proficiency; ability to meet deadlines; positive attitude.
Microsoft Word, Microsoft Excel, Equipment quotation software
2mo
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Sales Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
Develop profitable sales of company products in assigned territory; manage customer relations, quotations, demonstrations, and after-sales support.
MS Office, Saleslogix, SAP
1mo
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Quality Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
Perform inspections and tests, document deviations, analyze production data, support process improvements and customer quality requirements; bachelor\u0002s degree required.
calipers, micrometers, gauges
2w
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SMB Sales Engineer
Morrisville, North Carolina, United States
OnsiteFull Time
1+ YOE1+ years technical pre-sales experience supporting SMB or commercial customers; strong consultative skills, solution configuration and pricing, and ability to communicate technical concepts to business audiences.
1w
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Field Services Engineer
Raleigh or Hauppauge
HybridFull Time
3+ YOE3+ years end-user support/field services experience; strong Windows, Microsoft 365/Entra ID, networking, virtualization (VMware ESXi/Proxmox VE), MFA (Duo), and customer-facing skills.
Microsoft 365, Entra ID (Azure AD), VMware ESXi, Proxmox VE, Duo, Microsoft Teams, SharePoint, OneDrive
4d
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Technical Services Engineer, FlashArray (Shift: 7:00 AM to 4:00 PM Eastern Time)
Raleigh, North Carolina, United States
$93k-$140k/yr OnsiteFull Time
3+ years enterprise technical support experience; troubleshoot storage, networking, OS, and SAN issues; strong customer communication and case management; mentor junior engineers.
FlashArray, LINUX, Windows, VMware
2mo
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Common Cloud Environment (C2E) Support Lead/Program Manager - Intermediate
Fort Bragg or Radford
$100k-$140k/yr OnsiteFull Time
Active DoD Secret clearance; degree in CS/IS/Engineering/Business; experience with Common Cloud Environment; PMP or DAWIA III; strong customer relations; effective multi-project management.
AWS, Azure, VMware, Windows Server, MS SQL, Oracle OS
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