22 customer support engineer jobs at 14 companies in Elon, NC
1d
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L2 Desktop Support Engineer
Liberty, North Carolina, United States
$55k-$65k/yr FieldFull Time
5+ YOEProvides Tier 2 desktop and field IT support, troubleshooting hardware, software, operating systems, LAN/WAN, and data center equipment; requires ServiceNow knowledge, customer communication, site travel, and physical equipment handling.
ServiceNow, LAN, WAN
1w
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Senior HPC Support Engineer, InfiniBand - NVLink
Westford or Durham or New York City or Santa Clara or Redmond
$108k-$207k/yr OnsiteFull Time
5+ YOE5+ years of customer support and debugging in large-scale networking or AI infrastructure; networking, Linux administration, containers, virtualization, cloud, InfiniBand, and GPU expertise required.
Linux, InfiniBand, NVLink, GPU, Claude, Codex, Cursor, IP, TCPDUMP, Wireshark, Open platforms, KVM, ESXi, AWS, OCI, RDMA/RoCEv2, NCCL, MPI, Slurm/SchedMD, Bash, Python, CCNP, CCIE, JNCIE-DC/ENT, RHCE, LFCS, NCP-AII/AIO/AIN
1w
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Senior HPC Support Engineer, InfiniBand - NVLink
Westford or Durham or Redmond or Santa Clara or New York City
$108k-$207k/yr OnsiteFull Time
5+ YOE5+ years of customer support and debugging in large-scale networking or AI infrastructure; networking, Linux, cloud, containers, virtualization, InfiniBand, and GPU expertise; English proficiency and relevant degree or equivalent experience.
Linux, InfiniBand, NVLink, Ethernet, GPU, Claude, Codex, Cursor, IP, TCPDUMP, Wireshark, Open platforms, KVM, ESXi, AWS, OCI, RDMA/RoCEv2, NCCL, MPI, Slurm/SchedMD, Bash, Python, CCIE, JNCIE-DC/ENT, RHCE, NCP-AII/AIO/AIN
1mo
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Enterprise Customer Operations Engineer
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$120k-$160k/yr RemoteFull Time
3+ YOE3+ years support/SRE/DevSecOps experience; Kubernetes and cloud infrastructure experience; ability to obtain DoD Top Secret clearance; familiarity with FedRAMP/NIST compliance; strong troubleshooting and communication skills.
Game Warden, Kubernetes, Helm, AWS GovCloud, Azure Government, GCP, GitLab, PagerDuty, Jira, Grafana, Prometheus, Loki, Mimir, Docker, Istio, Terraform, GitOps
1mo
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Systems Reliability Engineer II- Technical Support, Virtualization, Linux, Trouble Shooting, Networking
Pune or San Jose or Durham or Mexico City or Bengaluru or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
4+ YOE4+ years SRE experience troubleshooting virtualization, networking, and Linux; strong customer-facing troubleshooting, communication, and problem-solving skills; degree in Engineering/CS preferred.
VMware ESXi, Citrix, Microsoft
3d
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Site Reliability Engineer
Research Triangle Park, North Carolina, United States
$129k-$185k/yr HybridFull Time
4+ YOEBachelor's degree and 4+ years of experience required, with Splunk, ServiceNow, Linux, automation, virtualization, and ITIL-aligned customer support experience.
Splunk, ServiceNow, SPL, Cisco UCS, HyperFlex, VMware, Microsoft, Kubernetes, AWS, Python, Ansible, Terraform, Linux, Alma, CentOS, ITIL
6d
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System Design Engineer - EcoPlant
Winston-Salem or United States
$85k-$135k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent education with 5+ years of industrial controls support experience, system architecture expertise, 2+ years of industrial IT/networking and technical customer service, and IoT protocol knowledge.
IoT, Modbus, Profibus, TCP/IP, Google, Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Cisco Certified Network Associate (CCNA)
1w
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IT Technical Support Administrator l
Winston-Salem, North Carolina, United States
FieldFull Time
1+ YOEBachelor's degree or equivalent experience in computer science, information systems, engineering, or related field; 1 year in complex IT support; strong troubleshooting, communication, customer service, and technical skills.
ITSM, ITIL
2mo
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Mobility Engineer
Greensboro, North Carolina, United States
$55k-$70k/yr OnsiteFull Time
4+ YOE4+ years customer service/troubleshooting experience; advanced mobile device technical skills; ability to document solutions, develop deployment/support processes, train others, manage SLAs, and participate in on-call rotation.
Zebra, Honeywell, Panasonic
23h
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Technical Support Intern 2027
Lowell or Durham or San Jose or Austin or Texas or North Carolina or Massachusetts or California or United States
$76k-$166k/yr HybridInternship, Contract
Currently pursuing computer science, computer engineering, artificial intelligence, or related studies; troubleshooting knowledge, Windows/Linux familiarity, communication skills, customer focus, and fluent English required.
Windows, Linux, Java, Python, watsonx, copilot
1w
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Enablement and Integration Engineer
Cary, North Carolina, United States
HybridFull Time
5+ YOEUS citizen required. 5+ years UNIX/Linux and systems support experience, cloud (Microsoft Azure,AWS), PowerShell and shell scripting, Kubernetes, bachelor’s in computer science or related; customer-facing consulting experience.
UNIX, Linux, Microsoft Azure, AWS, PowerShell, Unix shell scripting, Kubernetes, Python, Ansible, JIRA, ServiceNow, SAS
4w
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Senior POS Test Engineer (Client Facing)
Durham, North Carolina, United States
OnsiteFull Time
8+ YOE8+ years software testing experience (5+ in POS/transaction systems), customer-facing UAT/deployment support, strong troubleshooting across software/configuration/integration/hardware, SQL and REST API experience, ability to lead distributed QA.
SQL, REST APIs
2mo
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Production Administrator
Durham, North Carolina, United States
$43k-$45k/yr OnsiteFull Time
Review contracts/engineering, schedule jobs, coordinate with crews and customers; strong communication, problem solving, teamwork, flexible scheduling; knowledge of construction materials; Excel and Google Sheets.
Excel, Google Sheets
2w
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General & Future Openings
Burlington, North Carolina, United States
OnsiteFull Time
Open candidate pool for multiple future roles across manufacturing, engineering, quality, supply chain, distribution, finance, and customer support; submit resume for consideration.
3w
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Production Control Planner
Mebane, North Carolina, United States
$51k-$65k/yr OnsiteFull Time
3+ YOEOversee production scheduling, analyze large datasets, optimize production resources, collaborate with engineering and customer support; requires Excel/PowerPoint proficiency, bachelor\u0002s degree or equivalent, and 3+ years manufacturing experience.
Microsoft Excel, Microsoft PowerPoint, MTMS, ORTM
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