2w
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Support Engineer
Vancouver or Canada
$120k-$140k/yr RemoteFull Time
Strong engineering foundation (CS degree or equivalent), experience owning customer relationships/support queues, ability to diagnose and resolve technical issues end-to-end, GitHub activity, exposure to AI/LLM tooling; PST time zone preferred.
GitHub, AI, Large Language Model (LLM)
1mo
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Technical Support Engineer (Statsig)
New York City or San Francisco or Vancouver or Amsterdam or London or Paris or Singapore or Tokyo
$95k-$143k/yr HybridFull Time
Bachelor's degree, customer-facing support experience, familiarity with SDKs/APIs, experimentation/statistics, data warehouses (e.g., Snowflake, BigQuery), and support tools (Zendesk, Intercom, Confluence, Linear).
SDKs, APIs, Snowflake, BigQuery, Zendesk, Intercom, Confluence, Linear
1w
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Technical Support Engineer
Richmond, British Columbia, Canada
$40k-$50k/yr OnsiteFull Time
2+ YOEBachelor's in Electrical/Mechatronics, 2+ years related experience, RF/satellite knowledge preferred, strong written/verbal English, Mandarin an asset, experience with Hubspot, Power BI, Business Central, Windchill.
Hubspot, Power BI, Business Central, Windchill, PLM, CRM, ERP
1mo
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Senior Applications Engineer
Vancouver, British Columbia, Canada
OnsiteFull Time
1+ YOEBachelor's or Master's in Electrical Engineering with semiconductor signoff experience (power/thermal/timing), hands-on experience with RedHawk-SC/Totem/PrimeTime, Python or TCL scripting, customer-facing technical support skills.
RedHawk-SC, RedHawk-SC ElectroThermal, Totem, Totem-SC, PrimeTime, PrimeClosure, Python, TCL, Ansys
1mo
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Applications Engineer
Vancouver, British Columbia, Canada
$35-$45/hr OnsiteFull Time
Technical degree required (mechanical or electrical engineering preferred). Strong written and spoken English. Customer-facing or technical support/sales experience is an asset.
1mo
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Client Engineer (Vancouver)
Vancouver, British Columbia, Canada
OnsiteFull Time
2+ YOE2+ years in software development or technical support; knowledge of REST/APIs, cloud troubleshooting, strong communication and customer empathy; Bachelor's in CS/SE or equivalent.
JIRA, Slack, RESTful, APIs, WebRTC, TCP/UDP, SSL/TLS, C#, Java, Node.js, Ruby, PHP, JavaScript, Android, iOS
1w
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Manager, Service
Burnaby, British Columbia, Canada
$182k-$250k/yr OnsiteFull Time
10+ YOEBachelor's in engineering, 10+ years supporting complex electro-mechanical systems, experience leading technical teams, customer-facing support experience, strong problem-solving and communication skills.
1mo
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Client Services Specialist
Richmond, British Columbia, Canada
$40k-$50k/yr OnsiteFull Time
1+ YOEDiploma or bachelor's in electronics/telecom/engineering tech, 1+ year customer or technical support experience, strong troubleshooting, communication, ticketing system experience, and willingness for occasional after-hours and field work.
ticketing systems, oscilloscope, spectrum analyzer, signal generator, multimeter
1mo
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Senior Manager, Premium Services
Palo Alto or New York City or Toronto or Austin or Vancouver or Sydney or Gurugram or Tel Aviv or Dublin or Buenos Aires
$140k-$275k/yr HybridFull Time
8+ YOE8+ Mgmt8+ years managing technical support/customer-facing engineering teams; strong operational excellence, people development, and technical troubleshooting across database and distributed systems; project leadership and KPI-driven decision-making.
MongoDB, MongoDB Atlas, Tableau, AWS, Google Cloud, Microsoft Azure
1mo
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Technical Sales Specialist
Burnaby or Phoenix
$70k-$75k/yr HybridFull Time
3+ YOE3+ years technical support experience, bachelor\u0002s degree or equivalent in software/computer engineering, strong IP networking knowledge, VoIP and analog audio experience, technical writing and customer-facing communication skills.
VoIP, SIP, RTP, TCP/IP, DHCP, DNS, VLANs