94 customer support engineer jobs at 54 companies in Washington
1mo
Save
Mark Applied
Hide
1mo
Customer Support Engineer
Seattle, Washington, United States
HybridFull Time
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing storage/support roles; strong Linux admin, networking, bash scripting, file-system/NAS and S3 experience; ability to travel ~20%; MS or B.Sc. in related field.
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yrHybridFull Time
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
Gradial: Automates enterprise marketing operations and content supply chains.
Customer-facing technical support engineering experience; strong communication and leadership; experience with support platforms, ticketing workflows, AI tools/LLMs/coding agents, and building automation for triage and resolution.
Pylon, Linear, AI tools, LLM workflows, coding agents
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related field, 2+ years technical support experience in connector industry, proficiency with 3D modeling and PDM, knowledge of industry specs, strong communication and presentation skills.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering, minimum 2 years technical support experience in connector industry, proficiency with Creo and Windchill, knowledge of server/storage architectures and industry specifications, strong communication and presentation skills.
1+ YOEPost-sales technical support experience (1–2 years), A.A. in engineering/technology or equivalent, proficiency with support ticketing systems and Microsoft Office, strong written/verbal communication and customer advocacy skills.
Microsoft Dynamics, Salesforce, Microsoft Office, Fortive Business System (FBS)
FortiveNYSE: FTV: Manufactures professional instrumentation, industrial tools, and specialized software.
1+ YOEPost-sales technical support for Fluke hardware and software via phone, email and ticketing; 1-2 years technical troubleshooting experience; AA in engineering/technology or equivalent experience; strong communication and MS Office/ticketing proficiency.
Support Engineer, Amazon Leo Enterprise Customer Support
Arlington or Bellevue
$96k-$160k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years in ISP/network operations or network engineering; CCNP/JNCIP or equivalent; deep eBGP, peering, SD-WAN troubleshooting skills; AWS networking experience; NOC/incident management background; must be U.S. citizen, national, permanent resident, refugee, or asylee.
Senior HPC Support Engineer - Compute and GPU Platform
Santa Clara or California or North Carolina or New York or Washington or Massachusetts
$108k-$207k/yrRemoteFull Time
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
5+ YOE5+ years providing hardware/software customer support with Linux systems, datacenter and server knowledge, experience debugging GPU/DGX platforms, strong communication, and a degree in relevant engineering or equivalent experience.
Linux, Red Hat Enterprise Linux, Ubuntu, Microsoft Windows, VMware, Docker, Kubernetes, Bash, Python, InfiniBand, RDMA/RoCEv2, MPI, NCCL, DGX Platform
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yrRemoteFull Time
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
4+ YOEBachelor's degree (or equivalent) plus 4+ years in technology/cloud/technical support; ability to meet security and citizenship verification requirements; experience with customer engagement, incident response, and platform resiliency.
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: HR software platform for managing employee lifecycle and engagement.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data flow knowledge; experience with APIs/integrations/webhooks, SQL, troubleshooting, and root cause analysis.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOE5+ years B2B SaaS support experience, Bachelor’s degree, deep Salesforce CRM knowledge, familiarity with Marketo/Pardot/HubSpot/Eloqua, JavaScript and API troubleshooting, strong communication and problem-solving skills.
Salesforce CRM, Marketo, Pardot, HubSpot, Eloqua, JavaScript, API
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Cloud-based human resources management platform for mid-sized businesses.
4+ YOE4+ years technical support for payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks; familiarity with SQL; root cause analysis and enterprise escalation experience.
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides a cloud-based HR platform for mid-sized businesses.
4+ YOE4+ years technical support for benefits administration/HRIS/SaaS, strong US benefits administration knowledge, experience with APIs/webhooks, SQL, logs and data analysis, Zendesk/Salesforce/Jira/Asana, and collaboration with Product/Engineering.
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud, and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yrHybridFull Time
HiBob: Provides cloud-based human resources and workforce management software.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data-flow knowledge; troubleshooting, APIs/webhooks, SQL proficiency; excellent communication and root-cause analysis skills.
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.