41 customer support engineer jobs at 31 companies in Frederick, CO
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Technical Support Engineer
Denver, Colorado, United States
$75k-$90k/yrHybridFull Time
Kaseware: Provides investigative case management software for public safety organizations.
4+ YOE4+ years customer-focused technical support experience, bachelor's in technology/CS, strong troubleshooting, client-facing and communication skills, experience with Zendesk, cloud and databases.
Westminster or Lake Oswego or Atlanta or Portsmouth or Knoxville
$91k-$125k/yrHybridFull Time
TrimbleNASDAQ: TRMB: Provides hardware, software, and services for construction and geospatial industries.
5+ YOE5+ years in technical support/customer success for enterprise software, deep Microsoft Azure Cloud proficiency, expert troubleshooting, telemetry/dashboard development, enterprise stakeholder management, HTML/JSON/CSS and SQL familiarity.
Microsoft Azure Cloud, Trimble CMS Vista ERP, HTML, JSON, CSS, SQL Database, CRM ticketing systems
DatadogNASDAQ: DDOG: Observability and security platform for cloud applications and infrastructure.
5+ YOE5+ years delivering technical support in SaaS for regulated public‑sector customers; hands-on with APIs/REST, networking, distributed systems, cloud technologies; strong communication, mentoring, and on-call availability.
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
2+ YOE2+ years customer support experience in cloud/storage/networking, strong Linux CLI, Git, Kubernetes/Terraform/Slurm, EMR/monitoring familiarity, bachelor's degree or 4+ years technical experience, excellent communication.
Boise or Denver or Las Vegas or Phoenix or Portland or Reno or Salt Lake City or Vancouver
$72k-$90k/yrRemoteFull Time
New Relic: Provides an observability platform for monitoring and improving software performance.
Deep troubleshooting knowledge across Java and .NET APM agents, OpenTelemetry and distributed tracing; familiarity with AWS, containerization, and enterprise application support; strong communication and mentoring skills.
Keysight TechnologiesNYSE: KEYS: Provides electronic design, test, and simulation software and hardware.
5+ YOEB.S. in Electrical Engineering or equivalent with 5+ years experience; background in RF/microwave, RFIC, high-speed digital or EDA support; proficiency with ADS/SystemVue/EM simulation; Python experience; strong communication.
ADS, SystemVue, EM simulation, GoldenGate, Genesys, IC-CAP, MBP, MQA, Python
Pathify: Unified student engagement hub for higher education institutions
3+ YOE3+ years in SaaS technical/application support; proficiency reading/debugging JavaScript; experience with user provisioning, SAML SSO (Okta, Azure AD, Shibboleth), JSON/XML/CSV manipulation, SFTP, and API integrations; ability to participate in 24/7 on-call rotation.
10+ YOEBachelor's or equivalent,10+ years cloud-native experience in customer-facing/support roles,deployment/orchestration experience,programming/debugging skills,ability to travel up to 25%.
Google Cloud, Google Cloud Platform (GCP), GCP, Python, Java, Vertex AI, AI Studio, A2A, LangGraph, CrewAI, AutoGen
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$120k-$160k/yrRemoteFull Time
Second Front Systems: Secure cloud hosting and automated compliance for government software.
3+ YOE3+ years support/SRE/DevSecOps experience; Kubernetes and cloud infrastructure experience; ability to obtain DoD Top Secret clearance; familiarity with FedRAMP/NIST compliance; strong troubleshooting and communication skills.
GPT Industries: Manufacturer of pipeline isolation and sealing safety products.
0+ YOEBachelor's in engineering, 0–3 years engineering/applications experience, mechanical/materials fundamentals, Microsoft Office and CAD familiarity, customer-facing technical support and field exposure.
1+ YOE1-3 years experience preferred; degree in engineering; strong communication; customer service and sales support; problem-solving; able to work with vendors and internal teams.
CenCore Group: Provides secure modular facilities and professional defense security services.
Engineering degree required, U.S. citizenship, RF testing and ICD-705 familiarity, TS/SCI preferred or willing to obtain, hands-on RF test equipment experience, ability to support SCIF builds and customer accreditation.
ICD-705, RF test equipment, spectrum analyzer, signal generator, antennas, probes, receivers
Kentro: Provider of digital and IT services for federal agencies.
2+ YOE2+ years IT support experience; bachelor’s degree or 8 years equivalent preferred; ability to meet physical requirements; eligible for Public Trust suitability; knowledge of debugging, system administration, and Microsoft Office.
Heartland Business Systems: Delivers comprehensive IT solutions and technology consulting services.
3+ YOE3+ years in IT service/systems or network administration, customer-facing experience, associate degree or equivalent, strong Windows/server/Mac/mobile knowledge, certifications preferred (A+, Network+, Server+, Microsoft O365/Azure, CCT).
Microsoft Windows, Mac OS, Apple iOS, Android, Cisco, HP, Palo Alto, ConnectWise Manage, ConnectWise Automate, VMware, vSphere, LogicMonitor, Veem Backup
Brother International CorporationTokyo Stock Exchange: 6448: Manufacturer of printing, sewing, and industrial equipment solutions.
7+ YOE7+ years in customer-facing or field engineering roles supporting complex hardware/software/networked solutions; 3+ years mentoring/coaching engineers; bachelor's degree or equivalent; Spanish required; proficiency with Microsoft Office and Salesforce.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce, Linux, Windows, Android, Apple
Boulder Imaging: Provides AI-powered machine vision inspection and imaging solutions.
1+ YOEMaintain and troubleshoot IdentiFlight machine vision systems including remote optical calibration, electrical diagnostics, network debugging, root cause analysis; customer-facing support; background drug test required; 1+ years support experience preferred.
Zocks: AI platform automating administrative workflows for financial advisors.
2+ YOE2+ years client-facing experience (2-5 preferred); proven technical troubleshooting; passion for applied AI; prompt-engineering and advisor tech stack experience a plus; strong written/verbal communication and security-first handling of PII.
Zocks AI platform, Intercom, Wealthbox, Redtail, Orion, Google Workspace, Slack, Zoom
Hewlett Packard EnterpriseNYSE: HPE: Providing global edge-to-cloud infrastructure and IT solutions for businesses.
2+ YOEOnsite technical support for software services and service delivery; strong customer relationship, networking and OS knowledge, high-availability systems, project and change management, and communication skills.