63 customer support engineer jobs at 55 companies in Georgia
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Technical Customer Support Engineer
Canton, Georgia, United States
OnsiteFull Time
Gallagher: Provides integrated physical and electronic security technology solutions.
Several years technical support experience, networking fundamentals, device troubleshooting, ticket management, clear communication, and documentation skills.
F100 Hot Section Customer Support Engineer (Onsite)
East Hartford or Oklahoma City or Columbus
$69k-$131k/yrOnsiteFull Time
RTXNYSE: RTX: Provides advanced aerospace and defense systems and services.
2+ YOEBA/BS in engineering or related field (or advanced degree); minimum 2+ years jet engine experience; U.S. citizenship required; strong communication, presentation, and coordination skills; occasional travel (10-15%).
Ingenico: Manufacturer of payment terminals and electronic transaction processing services.
Provide engineering support for Ingenico terminals and integrations; troubleshoot hardware, software, and network issues (RS232, USB, Ethernet, Wi-Fi, Bluetooth, 4G); analyze logs (Wireshark); travel to customer sites; bachelor’s in engineering or equivalent experience; strong communication skills.
National Carwash Solutions: Provides equipment, chemicals, and maintenance services for car washes.
0+ YOEBachelor's degree required; 0–2 years experience; strong communication, problem-solving, data analysis, and customer-support skills; ability to analyze logs and create documentation.
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yrRemoteFull Time
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
FiservNew York Stock Exchange: FI: Provides financial technology and payment processing services to institutions.
4+ YOE4+ years customer/technical support experience, experience with ticketing systems (ServiceNow/Remedy/Jira), ability to triage and document incidents, bachelor’s degree or equivalent, and unrestricted U.S. work authorization required.
Client 360, ServiceNow, Remedy, Jira Service Management
Smarsh: Provides digital communication archiving and compliance software.
5+ YOEAdvanced IT/networking/database/SaaS support experience, 5+ years in support delivery (or 8+ industry equivalent), college degree or equivalent, industry certifications preferred, CRM and JIRA/Confluence proficiency.
Salesforce, CRM, Microsoft business applications, JIRA, Confluence, AWS
Configit: Provides enterprise software for complex product configuration and lifecycle management.
Knowledge of IT infrastructure, cloud environments (Azure/AWS), incident management, scripting/automation, customer focus, and ability to troubleshoot enterprise products; relevant IT degree or equivalent experience preferred.
Infinite Computer Solutions: Provides digital engineering and IT transformation services for enterprises.
9+ YOE9+ years technical support experience (2nd/3rd level), strong networking and security knowledge, Windows Server and virtual machine administration, ITIL familiarity, excellent communication, customer focus, and availability for off-hours support.
Jacksonville or Milwaukee or Atlanta or New York City
$145k-$246k/yrHybridFull Time
FISNYSE: FIS: Provides technology solutions for merchants, banks, and capital markets
Hands-on troubleshooting of Kubernetes-based production environments, customer-facing support experience, strong Linux, networking, logs/metrics, and incident resolution skills.
Atlanta or Chicago or Seattle or Indianapolis or Bellevue
$81k-$122k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
U.S. citizenship required. Customer-facing software support experience; familiarity with HTML, JavaScript, CSS or APEX; Salesforce/CRM and API experience; database/RDBMS and SQL knowledge; strong troubleshooting and communication skills.
HTML, JavaScript, CSS, APEX, Salesforce, API, SQL, Agentforce, Data 360, Sales Cloud, Service Cloud, Data Cloud
Prestonwood Baptist Church: A Baptist megachurch offering worship services and Christian education.
High school diploma, technical aptitude, ability to read engineering drawings and BOMs, customer service/sales support experience preferred, strong communication and organizational skills.
2+ YOEBachelor's degree, 2+ years related customer service/support experience, hands-on PLC controls and hardware troubleshooting (Allen Bradley Logix required; Siemens/Modicon a plus), ability to support customers and travel 20–30%.
4+ YOEBachelor's degree or equivalent experience; 4+ years cloud-native architecture experience in customer-facing/support roles; experience with cloud/on-prem/virtualization/containerization, programming, presentations, and stakeholder engagement.
Frazier & Deeter: Accounting and advisory firm providing tax and audit services.
Experience troubleshooting applications, integrations, APIs, logs and automations; strong customer-service mindset; ability to document incidents and escalate; interest in growing into integration/development roles.
Diagnostica Stago: Manufactures diagnostic systems for hemostasis and thrombosis analysis.
3+ YOE3+ years troubleshooting and repairing diagnostic equipment, valid driver's license, strong technical and customer service skills, knowledge of Windows operating systems and database/internet software.
Windows 10, Windows 7, Windows NT, Windows XP, DOS
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
6+ YOEBachelor's in engineering/CS/IT or equivalent and 6+ years in technology/cloud/technical support; 1+ year customer-facing; experience with cloud engineering and people leadership; strong communication and operational skills.