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130 customer support engineer jobs at 69 companies in Gilroy, CA

1mo
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Customer Support Engineer
Boise or Milpitas or United States
$25-$43/hr FieldFull Time
KLA
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
0+ YOETroubleshoot, diagnose, and repair complex electro-mechanical and electro-optical capital equipment at customer sites; maintain PMs, create field reports, and provide customer-facing technical support. Bachelor's degree or equivalent; Certification Level 3 or PM training preferred.
Windows, Unix, Novell, CRM
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6d
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Senior Customer Support Engineer
Ottawa or Sunnyvale
$112k-$162k/yr OnsiteFull Time
Nokia
NokiaNYSE: NOK: Sells telecommunications infrastructure and software for global network operators.
Telecommunications/electronics/computer/software engineering degree or equivalent experience; fluency in English; methodical problem solving, strong communication, customer-oriented; knowledge of IP networking, scripting, virtualization preferred.
OSPF, ISIS, BGP, PIM, IGMP, MPLS, LDP, RSVP-TE, SR, VPRN, VPLS, EVPN, VLL, TCP/IP, C, Perl, Golang, Python, KVM, VMWare, Docker, Containerd, Kubernetes, AAA, TACACS, RADIUS, IPsec, SNMP, SSH, YANG, NETCONF, GNMI, IXIA, Agilent, Spirent, 7750 SR OS, 7220/7250 SR Linux, EDA
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1mo
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Customer Support Engineer
Boise or Milpitas
$25-$43/hr FieldFull Time
KLA
KLANASDAQ: KLAC: Provides process control and yield management solutions for semiconductors.
0+ YOEBachelor's degree required, 0 years experience. Must troubleshoot and repair electro-mechanical, electro-optical and software issues, work in cleanroom environments, use CRM and OS tools, and communicate effectively under pressure.
Windows, Unix, Novell, CRM database
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Customer Support Engineer
San Jose or Israel
HybridFull Time
VAST Data
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage; Linux administration, networking, bash scripting and familiarity with other programming languages; file systems/scale-out NAS experience; S3/HPC advantageous; MS/BSc in CS/CE/EE preferred; ~20% travel.
Linux, bash, S3
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2w
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Senior Product Support Engineer
San Jose, California, United States
$148k-$192k/yr OnsiteFull Time
Veeco
VeecoNasdaq: VECO: Manufactures precision processing systems for semiconductor and electronics production
5+ YOE5+ years customer-facing product support/engineering in semiconductor capital equipment, bachelor\u0002s degree or equivalent, ability to travel up to 20%, strong debugging and system-level software skills, excellent communication.
C#, .NET, C++, Python, VB, COM, MFC, Microsoft Visual Studio, Windows OS, SAP
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2w
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Director Customer Support - US Customer Solutions Group
Santa Clara, California, United States
$190k-$285k/yr OnsiteFull Time
Marvell
MarvellNASDAQ: MRVL: Designs and develops high-performance semiconductor and infrastructure solutions.
15+ YOE7+ Mgmt15+ years networking experience with data center/AI infrastructure, 7+ years managing engineering teams and customer-facing technical roles, degree in CS/CE, experience with switch drivers and debugging preferred.
SAI, Sonic
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1mo
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Lead Customer Engineer-Power Solutions
Santa Clara, California, United States
$95k-$150k/yr OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical or related engineering, 2+ years technical support experience in connector industry, proficiency with Creo and Windchill, 3D modeling, strong communication and customer-facing skills; some travel required.
Windchill, Creo, Microsoft Office
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2w
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Technical Support Engineer
Fremont, California, United States
$100k-$140k/yr FieldFull Time
Nova
NovaNASDAQ: NVMI: Provider of metrology and process control solutions for semiconductors.
5+ YOEExperience in semiconductor or analytical instrument technical support, strong problem-solving, data analysis, customer relations, and training delivery; able to lift, bend, and work in fab environments; willing to travel ~30%.
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1mo
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Technical Support Engineer
Palo Alto, California, United States
$80k-$90k/yr FieldFull Time
Sciton
Sciton: A Silicon Valley producing laser and energy technologies for aesthetic and medical applications.
5+ YOEAssociate degree in electronics or related field, 5+ years field service/technical support experience with electromechanical systems, knowledge of laser/optical systems, calibration, schematics interpretation, strong troubleshooting and customer skills, willingness to travel.
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3d
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Global Product Support Engineer 4
Fremont, California, United States
$104k-$231k/yr OnsiteFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
8+ YOEBS/AS in Electrical or Mechanical Engineering (Bachelor's preferred), typically 8+ years semiconductor equipment experience, field service and customer support experience, ability to lead escalations and technical investigations, travel ~50% annually.
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1mo
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Lead Customer Engineer - Power Solutions
Santa Clara, California, United States
$95k-$150k/yr OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related field required; 2+ years technical support experience in the connector industry; proficiency with Creo and Windchill, Microsoft Office; knowledge of server/storage architectures and industry specifications preferred.
Windchill, Creo, Microsoft Office
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1d
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Technical Product Support Engineer
Santa Clara, California, United States
$111k-$152k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Provide technical support, escalations, installations, troubleshooting, system performance reporting, and documentation for customer equipment.
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Support Engineer
Cupertino, California, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Design, implement, and operate AI solutions to support Apple Sales and improve customer experiences; strong problem solving and collaboration with sales stakeholders.
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3d
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Global Product Support Engineer 4
Fremont, California, United States
$104k-$231k/yr OnsiteFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
8+ YOEBS/AS in EE/ME preferred, typically 8+ years semiconductor equipment and field support experience, strong troubleshooting, escalation, customer-facing and technical leadership skills.
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4d
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Sr Principal Technical Support Engineer
Livermore or California
$136k-$179k/yr HybridFull Time
FormFactor
FormFactorNASDAQ: FORM: Manufacturer of semiconductor test and measurement equipment.
8+ YOE8+ years related experience with probe card and wafer probing expertise; field support, failure analysis, data analysis, microscopy, and strong customer communication skills required; Mandarin/Korean a plus.
Microsoft Office, Probe Cards, Probe Stations, Automated Test Equipment (ATE), Wafer Prober, Wafer Sort
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1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
SingleStore
SingleStore: Real-time distributed SQL database for transactions and analytics.
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
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1d
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Sr. Technical Support Engineer I
Atlanta or Portland or Pleasanton
$105k-$115k/yr HybridFull Time
Smarsh
Smarsh: Provides digital communication archiving and compliance software.
5+ YOEAdvanced IT/networking/database/SaaS support experience, 5+ years in support delivery (or 8+ industry equivalent), college degree or equivalent, industry certifications preferred, CRM and JIRA/Confluence proficiency.
Salesforce, CRM, Microsoft business applications, JIRA, Confluence, AWS
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2w
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Sr. Cloud Support Engineer - Weekend Shift
Sunnyvale, California, United States
$145k-$175k/yr HybridFull Time
Crusoe
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
5+ YOE5+ years customer support experience in cloud/storage/networking, strong Linux CLI and Git skills, experience with Kubernetes, Slurm, Terraform, monitoring tools, public cloud familiarity, bachelor's degree or 4+ years equivalent.
Zendesk, Linux, CLI, Git, Kubernetes, Slurm, Terraform, Grafana, AWS, Azure, GCP
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3w
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Staff Technical Support Engineer - Santa Clara, CA - Hybrid
Santa Clara, California, United States
$112k-$140k/yr HybridFull Time
Gigamon
Gigamon: Provides network visibility and analytics for hybrid cloud infrastructure.
5+ YOE5+ years technical support or systems engineering experience; hands-on L2/L3 networking, virtualization, and cloud platform experience; strong troubleshooting, documentation, and communication skills.
SalesForce Service Cloud, VMware, Nutanix, AWS, Azure, Jobvite
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2mo
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Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$120k-$243k/yr HybridFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
6+ YOESenior network engineer with 6+ years IP networking experience; switching/routing expertise; customer-facing, mentoring, and documentation skills.
Linux, Perl, Spirent, IXIA, EVPN, VXLAN
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