28 customer support engineer jobs at 23 companies in Indiana
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Technical Support Engineer
Indianapolis or Atlanta or Seattle
$81k-$121k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
2+ YOEBachelor's degree or equivalent experience; 2+ years in technical support, software engineering, or customer-facing technical roles; Java debugging, databases, SQL, communication, and problem-solving skills.
Salesforce, Sales Cloud, Service Cloud, Data Cloud, Agentforce, Java, SQL, HTML, JavaScript, CSS, APEX, Spiff, Own, Tableau, CRMA, AI, LLM
Strong Linux and Ethernet networking knowledge, HFC/Cable experience, structured troubleshooting, customer-facing deployment and support experience, bachelor’s/master’s or equivalent, willingness to travel ~10–15%.
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yrRemoteFull Time
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
Alabama or Arkansas or Colorado or Florida or Illinois or Indiana or Kentucky or Massachusetts or Maryland or Maine or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or Pennsylvania or South Carolina or Texas or Virginia or Vermont or Washington or Wisconsin or West Virginia or District of Columbia or Medford
$95k-$110k/yrRemoteFull Time
ROI Solutions: Provides CRM and data analytics software for nonprofit organizations.
3+ YOE3+ years supporting or operating SaaS applications; strong knowledge of APIs, integrations, and configuration-driven systems; ability to read logs and trace workflows; experience with customer-facing technical issues, vendor management, and clear documentation.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
5+ YOEProvides Tier 2 desktop and field IT support, troubleshooting hardware, software, operating systems, LAN/WAN, and data center equipment; requires customer service, ServiceNow, SLA/KPI, documentation, travel, and physical equipment handling.
StrykerNYSE: SYK: Manufactures medical devices and equipment for healthcare providers.
6+ YOEBachelor's in Computer Science or equivalent experience, 6+ years technical support in networking, hands-on VMWare and virtualization, wireless (802.11) and 802.1x experience; strong troubleshooting and customer communication skills.
ATS CorporationTSX: ATS: Provides advanced automation solutions and systems for global manufacturers.
Bachelor's degree in software or related engineering, strong documentation and testing skills, SDLC experience, customer support experience, network connectivity knowledge, fluent English.
TCS GOVCON: Provides engineering and logistics support for defense programs.
2+ YOEU.S. citizenship and Secret clearance required; Bachelor's in Mechanical Engineering, 2+ years experience, CAD/CAM proficiency, strong problem-solving and communication skills, ability to support MK99/radar restoration and work with DoD customers.
Rolls-RoyceLondon Stock Exchange: RR: Designs and manufactures aircraft engines and power systems.
2+ YOEUS citizen with bachelor's in engineering/physics/math and 2+ years engineering experience; ability to perform root cause analysis, produce technical reports, support customers, and travel infrequently.
Kem Krest: Provides supply chain, packaging, and logistics for OEMs.
Lead complex customer programs, develop and integrate technical solutions, mentor junior staff, manage project scope/schedule/cost/risk, and support pre-sales with financial analysis.
Moss Telecommunications: Provides design and installation of integrated technology infrastructure.
5+ YOE5+ years supporting enterprise physical security systems, experience with access control and video platforms, strong hardware/software/network troubleshooting, valid driver's license, excellent communication and customer service.
Genetec, LenelS2, C•CURE 9000, Milestone, Avigilon, AXIS Communications, Hanwha Vision, Bosch, i-PRO, Microsoft Windows Server, SQL Server, CCNA, VMware, Hyper-V
Sweetwater: Online retailer of musical instruments and professional audio equipment.
Provide phone/email support, assist sales engineers, create quotes and invoices, perform administrative tasks, strong communication and customer-service skills, self-motivated and collaborative; no prior product knowledge required.
CaterpillarNYSE: CAT: Manufactures construction and mining equipment, engines, and gas turbines.
Extensive experience in customer-focused sales engineering, electric power, switchgear and controls, technical support or direct sales, complex project guidance, communication, decision-making, and relationship management.
switchgear, controls, Health Savings Account (HSA), Flexible Spending Accounts (FSAs)
Flex-N-Gate: Manufacturer and supplier of components for the automotive industry.
Support plant quality improvement, lead PPAP, conduct process audits, work with suppliers/customers, collect SPC data; knowledge of Six Sigma and statistical tools; supervisory and analytical skills preferred.
Parlance: Provides conversational AI voice automation solutions for healthcare organizations.
3+ YOE3-5 years implementing/supporting enterprise SaaS or infrastructure, customer-facing technical experience, healthcare domain preferred, ability to communicate technical concepts, Windows/Linux familiarity, willingness to travel up to 10%.
Automatic Speech Recognition, Natural Language Understanding, Microsoft Windows, Linux
Bottleless Nation: Sustainable bottleless water and ice solutions for workplaces.
Associate's degree in business administration or computer science, or two years of related experience. Requires problem-solving, communication, Excel, low-code database, integration, automation, and customer support skills.
TeamDesk, ERP, CRM, Field Service Management, APIs, Webhooks, JSON, REST, Python, Microsoft Excel, VLookups, Pivot tables, ETL, ticketing systems
Technical Services and Automation Specialist (Indianapolis, IN)
Fort Wayne or Indianapolis
FieldFull Time
SEENYSE: SEE: Global provider of food and protective packaging solutions.
Provide technical service, troubleshoot and repair packaging equipment, assist equipment startups, install and train customers, analyze production issues, support preventative maintenance and spare parts, and complete administrative reports.
Biomedical Engineering Student Office Associate, Work Study - Student Clerical
West Lafayette, Indiana, United States
$10/hrOnsitePart Time, Temporary
Purdue University: Public research university providing undergraduate and graduate degree programs.
Current Purdue undergraduate student eligible for Federal Work Study, with basic computer, customer service, confidentiality, MS Office, Word, Excel or Google Sheets, website, and data-processing skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Google Sheets, Canva
Hoosier Energy: Provides wholesale electric power and transmission to member cooperatives.
7+ YOEHigh school diploma/GED required (associate preferred), 7 years office experience, intermediate Microsoft Office and Adobe Acrobat skills, valid Indiana driver’s license, strong communication, confidentiality, organizational and customer service skills.
Teams, UKG, Concur, Microsoft Office Suite, Adobe Acrobat