45 customer support engineer jobs at 30 companies in Joppatowne, MD
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Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yrOnsiteFull Time
Live! Casino & Hotel Maryland: Operates a destination casino and luxury hotel in Maryland
3+ YOESupervise Tier II engineers, troubleshoot PCs/tablets/printers, perform IMAC/desk-side support, Office 365/Active Directory experience, ITIL knowledge, OEM certification and compliance with state gaming licensing, ability to lift 40 lbs and work rotating shifts.
Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yrOnsiteFull Time
The Cordish Companies: Private real estate and gaming developer and operator.
3+ YOE3–5 years IT support experience or technical school certification; Microsoft Office 365 and/or Active Directory experience; strong communication, customer-facing, and ITIL knowledge; ability to lift 40lbs and work variable shifts.
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related, minimum 2 years technical support experience in the connector industry, proficiency with Creo and Windchill, MS Office skills, knowledge of server/storage architectures and industry specs preferred; some travel required.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical or related field, 2+ years technical support experience in the connector industry; proficiency with Creo and Windchill/3D modeling and PDM; knowledge of server/storage/data center architectures and industry specs preferred; strong communication.
Brandes Associates: Provides engineering, software, and program support to defense agencies.
5+ YOE5+ years supporting/integrating software in customer-facing roles; experience with Linux/Windows, Java, Bash, webservers, SQL, PKI, networking; DoD 8140-compliant certs (CompTIA Network+ or Security+); TS/SCI clearance and US citizenship required.
TenableNasdaq: TENB: Provides cybersecurity software to identify and prioritize digital risks.
2+ YOEBachelor's degree in a technical field or equivalent experience, 2+ years in networking and systems administration, enterprise technical support experience, security knowledge, strong analytical and communication skills.
TCP/IP, Linux, Unix, macOS, Windows, Nessus, JIRA, Salesforce, Zendesk, Splunk, ElasticSearch, SQL, Oracle, MySQL, MSSQL, VMWare, Hyper-V, Amazon AWS, Microsoft Azure, Docker, DISA, HIPAA, CIS, ISO 27001, Wireshark, PCAPs, Large Language Models (LLMs)
Interclypse: Provides software engineering and cybersecurity solutions for government agencies.
Customer-facing technical support experience, ability to read and debug XML/JSON, strong troubleshooting and communication skills, ability to manage multiple issues, bachelor's in computer science/engineering or related.
XML, JSON, REST, SOAP, SQL, Jira, Zendesk, ServiceNow, Microsoft SharePoint, Power BI, Power Apps, Power Automate
ValmetNasdaq Helsinki: VALMT: Provides process technologies and automation systems for industrial manufacturing.
5+ YOE5+ years relevant experience; bachelor’s in computer or electrical engineering preferred; expertise in C/C++, GIT, Microsoft .NET (ATL, MFC, WPF, WCF), Linux and Windows; experience with OPC/OPC UA, DCOM, UDP, DCS; strong troubleshooting and customer communication skills.
Green Bay Packaging: Manufactures corrugated packaging, folding cartons, and paper products.
Bachelor's degree in process engineering, business, or related field; BRCGS, ISO, or FSC/SFI quality experience; advanced Microsoft Excel; strong communication, organization, leadership, math, and statistical skills.
Barry-Wehmiller: Manufactures industrial machinery for packaging and paper processing.
4+ YOEBachelor’s degree in electrical engineering with 4+ years of electrical engineering experience; ability to read complex schematics, CAD proficiency, project management, and customer-site support.
Kentro: Provides digital transformation and IT services to federal agencies.
2+ YOE2+ years IT support experience, ability to perform desk-side and onsite support, meet physical requirements, and obtain Public Trust suitability; bachelor’s degree preferred (or 8 years experience).
Burnham HoldingsOTC Pink: BURCA: Manufactures residential and commercial boilers and HVAC equipment
Bachelor's degree in engineering or related field; ability to design/approve control hardware and wiring, develop test programs, create manuals, and support product and customer needs.
Integrated Solutions for Systems: Provides engineering, systems integration, and research for defense.
Bachelor's in engineering/computer science, US citizenship, ability to architect software, produce system engineering artifacts, develop test plans, perform integration, and travel for customer support.
Kentro: Provider of digital and IT services for federal agencies.
2+ YOEBachelor's degree (or 8 yrs experience),2+ years IT support/help desk/system administration,ability to meet physical and health requirements,US citizen or green card,able to obtain Public Trust suitability.
ServiceNow, Active Directory, Microsoft Office, Windows
Columbia or Pocahontas or Glasgow or St. Paul or United States
$90k-$120k/yrRemoteFull Time
Tate: Manufactures raised access floors and data center infrastructure solutions.
8+ YOEBachelor's in engineering required; 8+ years in data center infrastructure with 5+ years in customer-facing product/sales engineering. Expertise in aisle containment, thermal management, RFQ support, and cross-functional solution design.
Engel: Manufactures injection molding machines and automated production systems.
Design and model custom automation equipment, create 2D/3D drawings and BOMs, support field work, and lead mechanical engineering standards and reviews.
Project Development Applications Engineer - Chillers (hybrid)
New Freedom or San Antonio or York or Baltimore
$100k-$135k/yrHybridFull Time
Johnson ControlsNYSE: JCI: Provides integrated building technologies including HVAC, fire, and security systems.
5+ YOEBachelor's in Engineering,5+ years refrigeration/related experience,knowledge of large refrigeration systems,ability to engage customers and support chiller solutions.
LifeCycle Corporation: Strategic technology and branding solutions for federal and private sectors.
10+ YOERequires bachelor’s degree (or equivalent experience) plus ~10 years systems engineering experience; TS/SCI with polygraph required; knowledge of process development, Atlassian Suite (Jira, Confluence), and customer analytic tools.
Atlassian Suite, Jira, Confluence, Microsoft PowerPoint
Student Associate - Junior Enterprise Site Support Engineer
York or Reno
OnsitePart Time
Echo Global Logistics: Provides freight brokerage and managed transportation services.
Working knowledge of computer hardware, software, Microsoft Windows, Microsoft 365, Azure, Active Directory, and Windows Server; troubleshooting, communication, and customer service skills required.
Microsoft Windows, Microsoft 365, Exchange, Microsoft OneDrive, Microsoft Teams, Microsoft Office, Azure, Azure Active Directory, Active Directory, Windows Server, Microsoft Intune