26 customer support engineer jobs at 20 companies in Kenly, NC
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Customer Support Engineer
Raleigh, North Carolina, United States
HybridFull Time
5+ YOE5+ years in customer-facing pre/post-sale roles with complex storage solutions; Linux administration, bash scripting, networking, file systems/NAS, S3 experience; strong written/verbal communication; MS or B.Sc. in CS/CE/EE or related.
Linux, bash, S3, NAS
1w
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Technical Support Engineer
Durham, North Carolina, United States
OnsiteFull Time
3+ YOEProvides remote and on-site technical consultation and troubleshooting for hardware and software, analyzes product issues, reads schematics, and supports field service; requires engineering education or equivalent experience.
Windows, Microsoft Word, Microsoft Excel, OMS
1w
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1d
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Premium Support Engineer
Raleigh or New York City
$116k-$145k/yr HybridFull Time
5+ YOERequires 5+ years in technical support or customer engineering within enterprise SaaS, hands-on Java, REST API, SSO, LDAP, Kubernetes, VM, SQL, and SSL skills, technical debugging, enterprise customer management, and a bachelor's degree or equivalent.
Java, REST API, SSO, LDAP, Kubernetes, SQL, SSL, Claude, Gemini, ChatGPT, Copilot
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1w
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Support Engineer I
Raleigh, North Carolina, United States
$60k-$65k/yr HybridFull Time
2+ YOE2 years B2B technical support experience, strong OSI model and routing/switching knowledge, excellent customer service and documentation skills, reliable attendance, cooperative team working in fast-paced environments.
Unix, Linux, Javascript
4d
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Sr. Technical Support Engineer
Raleigh, North Carolina, United States
$105k-$120k/yr HybridFull Time
3+ YOERequires 3+ years in technical customer-facing support or engineering, JavaScript, HTML, CSS, coding experience, mobile troubleshooting across iOS and Android, AI tool use, and peer technical enablement.
JavaScript, HTML, CSS, iOS, Android, Apple App Store, Google Play, React Native, Flutter, SDK, AI tools
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Enterprise Customer Operations Engineer
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$120k-$160k/yr RemoteFull Time
3+ YOE3+ years support/SRE/DevSecOps experience; Kubernetes and cloud infrastructure experience; ability to obtain DoD Top Secret clearance; familiarity with FedRAMP/NIST compliance; strong troubleshooting and communication skills.
Game Warden, Kubernetes, Helm, AWS GovCloud, Azure Government, GCP, GitLab, PagerDuty, Jira, Grafana, Prometheus, Loki, Mimir, Docker, Istio, Terraform, GitOps
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Engineer I
Tarboro, North Carolina, United States
OnsiteFull Time
Supports new product introduction process development, leads cross-functional teams, prepares reports, develops capacity plans, supports customer audits, and assists with budgeting and asset inventory.
New Product Introduction (NPI)
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Product Service Engineer, Technology
Mossville or Tucson or Clayton
$113k-$169k/yr OnsiteFull Time
Experience in product support or engineering; customer focus, data analysis, communication, problem solving, and relationship management skills; bachelor's in engineering preferred; Six Sigma Green Belt a plus.
telematics
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Engineer I
Tarboro, North Carolina, United States
OnsiteFull Time
Support NPI process development, lead cross-functional teams, create reports, develop capacity plans, support customer audits/visits, assist budgeting, perform fixed asset inventory, and attend meetings outside normal hours.
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Field Service Engineer (4+ years)
Baltimore or Rochester or St. Louis or Louisville or Pittsburgh or Greenville or Phoenix or Reno or Detroit or Kansas City or Las Vegas or Minneapolis or Tulsa
$60k-$90k/yr FieldFull Time
4+ YOEMinimum 4 years relevant field service or clinical customer support experience, high school or technical education, troubleshooting and repair skills, ability to apply engineering principles, strong communication, willingness to travel up to 75%.
2d
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Site Reliability Engineer
Research Triangle Park, North Carolina, United States
$129k-$185k/yr HybridFull Time
4+ YOEBachelor's degree and 4+ years of experience required, with Splunk, ServiceNow, Linux, automation, virtualization, and ITIL-aligned customer support experience.
Splunk, ServiceNow, SPL, Cisco UCS, HyperFlex, VMware, Microsoft, Kubernetes, AWS, Python, Ansible, Terraform, Linux, Alma, CentOS, ITIL
5d
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System Design Engineer - EcoPlant
Raleigh or United States or North America
$85k-$135k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent education with 5+ years of industrial controls support experience, system architecture expertise, industrial IT/networking, IoT protocols, customer service, and technical problem-solving skills.
Internet of Things (IoT), Modbus, Profibus, TCP/IP, Google, Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Cisco Certified Network Associate (CCNA)
3w
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Sales Support Representative
Raleigh, North Carolina, United States
OnsiteFull Time
0+ YOECustomer-focused sales support in an engineered manufacturing environment; experience with proposals, contract review, forecasting, and cross-functional collaboration.
Microsoft Office, Sales Force, ERP
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Field Service Engineer (4+ years)
Baltimore or Rochester or St. Louis or Louisville or Pittsburgh or Greenville or Phoenix or Reno or Detroit or Kansas City or Las Vegas or Minneapolis or Tulsa
$60k-$90k/yr FieldFull Time
4+ YOEMinimum 4 years relevant field service or clinical customer support experience, high school or technical education, ability to troubleshoot and repair medical equipment, willingness to travel frequently (up to 75%), and residency in listed U.S. locations.
3mo
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Solutions Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
3+ YOE3+ years in Solutions Engineering or related roles; experience supporting B2B software sales; strong communication; able to demo and onboard customers.
APIs, Data Integration, SaaS, CRM
2mo
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Technical Engineering Sales Support
Raleigh, North Carolina, United States
OnsiteFull Time
0+ YOEEngineering/technical product support; customer service; quotations; design assistance; MS Word/Excel proficiency; ability to meet deadlines; positive attitude.
Microsoft Word, Microsoft Excel, Equipment quotation software
2mo
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Sales Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
Develop profitable sales of company products in assigned territory; manage customer relations, quotations, demonstrations, and after-sales support.
MS Office, Saleslogix, SAP
1w
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Technical Services Engineer, FlashArray (Shift: 7:00 AM to 4:00 PM Eastern Time)
Raleigh, North Carolina, United States
$93k-$140k/yr OnsiteFull Time
3+ years enterprise technical support experience; troubleshoot storage, networking, OS, and SAN issues; strong customer communication and case management; mentor junior engineers.
FlashArray, LINUX, Windows, VMware
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