72 customer support engineer jobs at 45 companies in Kyle, TX
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Customer Support Engineer
Austin, Texas, United States
$25-$43/hrFieldFull Time
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
0+ YOEBackground in electronics, RF, mechanical, vacuum and plasma systems; troubleshooting PLC, DeviceNet, pneumatic, vacuum, AC/DC electronics; ability to travel >50%, lift up to 50 lbs, work in cleanroom; bachelor\u0002s degree required.
PLC, DeviceNet, MS DOS, Microsoft Windows, Microsoft Office
KLANASDAQ: KLAC: Provides process control and yield management solutions for semiconductors.
0+ YOEBachelor's degree, background in electronics/RF/mechanical/vacuum/plasma, ability to troubleshoot PLC/DeviceNet/RF/electronic/pneumatic/vacuum systems, MS DOS/Windows/MS Office knowledge, >50% travel, ability to lift up to 50 lbs.
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years customer-facing experience with complex storage solutions; strong Linux, networking, bash scripting, file systems and scale-out NAS knowledge; MS/BSc in CS/CE/EE; ability to travel ~20%.
RevvityNYSE: RVTY: Sells laboratory equipment and diagnostic tests for healthcare research.
5+ YOEBS/AS in engineering or STEM (or military training) with 5+ years (BS) or 7+ years (AS/military) experience installing, maintaining, troubleshooting, and supporting scientific instrumentation; valid driver’s license; strong electro-mechanical and communication skills.
SpyCloud: Prevents account takeover and ransomware using darknet data.
3+ YOE3+ years technical customer support experience, bachelor's degree, strong internet/DevOps and REST API knowledge, programming familiarity (Python, JSON, JavaScript), troubleshooting and customer communication skills.
6+ YOEBachelor's degree or equivalent experience, 6+ years cloud-native architecture experience in customer-facing/support roles, deployment planning/orchestration, programming and debugging, and stakeholder communication.
Micron TechnologyNASDAQ: MU: Manufacturer of semiconductor memory and data storage products.
Provide onsite validation and qualification support from early samples through customer qualification; implement test plans, troubleshoot issues, align cross-functional teams, and drive clarity to enable product success.
Zello: A voice-first push-to-talk communication platform for frontline workers.
3+ YOE3–5 years in technical support for SaaS or communications tech; strong APIs, networking, mobile (Android/iOS); logs/JSON; good communication; customer-focused.
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yrHybridFull Time
NebiusNasdaq: NBIS: Builds cloud infrastructure and software for artificial intelligence development.
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
FloQast: Cloud-based platform for automating monthly financial close processes.
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Gotransverse: Cloud-based enterprise billing and revenue management software.
Troubleshoot web/API/database issues, write intermediate-to-advanced SQL, use spreadsheets (Excel/Google Sheets), work with ticketing systems (Zendesk/Jira), strong written/verbal communication and problem-solving skills.
SQL, Microsoft Excel, Google Sheets, Zendesk, Jira Service Management, Windows, macOS, Linux, LM, Sumo, REST APIs, webhooks, AWS, GCP, Azure
Kestra Holdings: Provides wealth management platforms and technology for independent financial professionals.
Bachelor’s degree or equivalent tech experience; financial services preferred; background in tech support; SQL/Salesforce a plus; strong customer service and communication; detail-oriented.
Bachelor's degree or equivalent tech experience; finance background preferred; prior technical support and SQL/Salesforce experience a plus; strong customer service and communication skills.
SQL, Salesforce, Windows, Linux, Excel, Ticketing systems
SpaceX: Designs and launches advanced rockets and satellite internet constellations.
1+ YOEDesign, develop, test electrical hardware; collaborate cross-functionally; and support production and field needs. Bachelor's in engineering; 1+ years hardware design experience.
Python, C/C++, PCB Design, Schematic capture, Test and measurement
Operations and Customer Quality Engineer II - (E2)
Austin, Texas, United States
$79k-$108k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Develop and apply quality standards, design and perform inspections/tests, evaluate results, read technical drawings, recommend corrective actions, and support qualification and audit activities.
Senior Director of Digital Technology for Customer Support
Spring or Austin
$210k-$320k/yrOnsiteFull Time
HPNYSE: HPQ: Manufacturer of personal computers, printers, and imaging devices.
10+ YOEGraduate degree required in a relevant field, 10+ years in customer support technology or digital transformation, experience with CCaaS and CRM, AI integration, strong leadership, program and change management.
HigherEchelon: Provides leadership development, coaching, and IT consulting services.
Provide IT customer support in hybrid on-site and remote environments, troubleshoot hardware/software, use ticketing systems, and obtain VA clearance; bachelor’s in IT preferred or equivalent experience.
Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yrOnsiteFull Time
HPNYSE: HPQ: Manufactures personal computers, printers, and 3D printing hardware.
10+ YOEGraduate degree in a related field, 10+ years in customer support technology or contact center transformation, experience with CCaaS and CRM platforms, AI-enabled tools, strong stakeholder and change leadership.
Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yrOnsiteFull Time
HPNYSE: HPQ: Produces personal computers, printers, and related digital imaging products.
10+ YOEGraduate degree required; 10+ years in customer support technology or contact center transformation; hands-on experience with CCaaS, CRM, AI-enabled capabilities; strong change leadership and program management skills.