72 customer support engineer jobs at 46 companies in Leander, TX
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Customer Support Engineer
Austin, Texas, United States
$25-$43/hrFieldFull Time
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
0+ YOEBackground in electronics, RF, mechanical, vacuum and plasma systems; troubleshooting PLC, DeviceNet, pneumatic, vacuum, AC/DC electronics; ability to travel >50%, lift up to 50 lbs, work in cleanroom; bachelor\u0002s degree required.
PLC, DeviceNet, MS DOS, Microsoft Windows, Microsoft Office
KLANASDAQ: KLAC: Provides process control and yield management solutions for semiconductors.
0+ YOEBachelor's degree, background in electronics/RF/mechanical/vacuum/plasma, ability to troubleshoot PLC/DeviceNet/RF/electronic/pneumatic/vacuum systems, MS DOS/Windows/MS Office knowledge, >50% travel, ability to lift up to 50 lbs.
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years customer-facing experience with complex storage solutions; strong Linux, networking, bash scripting, file systems and scale-out NAS knowledge; MS/BSc in CS/CE/EE; ability to travel ~20%.
RevvityNYSE: RVTY: Sells laboratory equipment and diagnostic tests for healthcare research.
5+ YOEBS/AS in engineering or STEM (or military training) with 5+ years (BS) or 7+ years (AS/military) experience installing, maintaining, troubleshooting, and supporting scientific instrumentation; valid driver’s license; strong electro-mechanical and communication skills.
SpyCloud: Prevents account takeover and ransomware using darknet data.
3+ YOE3+ years technical customer support experience, bachelor's degree, strong internet/DevOps and REST API knowledge, programming familiarity (Python, JSON, JavaScript), troubleshooting and customer communication skills.
6+ YOEBachelor's degree or equivalent experience, 6+ years cloud-native architecture experience in customer-facing/support roles, deployment planning/orchestration, programming and debugging, and stakeholder communication.
Micron TechnologyNASDAQ: MU: Manufacturer of semiconductor memory and data storage products.
Provide onsite validation and qualification support from early samples through customer qualification; implement test plans, troubleshoot issues, align cross-functional teams, and drive clarity to enable product success.
Zello: A voice-first push-to-talk communication platform for frontline workers.
3+ YOE3–5 years in technical support for SaaS or communications tech; strong APIs, networking, mobile (Android/iOS); logs/JSON; good communication; customer-focused.
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yrHybridFull Time
NebiusNasdaq: NBIS: Builds cloud infrastructure and software for artificial intelligence development.
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
FloQast: Cloud-based platform for automating monthly financial close processes.
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Gotransverse: Cloud-based enterprise billing and revenue management software.
Troubleshoot web/API/database issues, write intermediate-to-advanced SQL, use spreadsheets (Excel/Google Sheets), work with ticketing systems (Zendesk/Jira), strong written/verbal communication and problem-solving skills.
SQL, Microsoft Excel, Google Sheets, Zendesk, Jira Service Management, Windows, macOS, Linux, LM, Sumo, REST APIs, webhooks, AWS, GCP, Azure
Kestra Holdings: Provides wealth management platforms and technology for independent financial professionals.
Bachelor’s degree or equivalent tech experience; financial services preferred; background in tech support; SQL/Salesforce a plus; strong customer service and communication; detail-oriented.
Bachelor's degree or equivalent tech experience; finance background preferred; prior technical support and SQL/Salesforce experience a plus; strong customer service and communication skills.
SQL, Salesforce, Windows, Linux, Excel, Ticketing systems
SpaceX: Designs and launches advanced rockets and satellite internet constellations.
1+ YOEDesign, develop, test electrical hardware; collaborate cross-functionally; and support production and field needs. Bachelor's in engineering; 1+ years hardware design experience.
Python, C/C++, PCB Design, Schematic capture, Test and measurement
Operations and Customer Quality Engineer II - (E2)
Austin, Texas, United States
$79k-$108k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Develop and apply quality standards, design and perform inspections/tests, evaluate results, read technical drawings, recommend corrective actions, and support qualification and audit activities.
Senior Director of Digital Technology for Customer Support
Spring or Austin
$210k-$320k/yrOnsiteFull Time
HPNYSE: HPQ: Manufacturer of personal computers, printers, and imaging devices.
10+ YOEGraduate degree required in a relevant field, 10+ years in customer support technology or digital transformation, experience with CCaaS and CRM, AI integration, strong leadership, program and change management.
Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yrOnsiteFull Time
HPNYSE: HPQ: Manufactures personal computers, printers, and 3D printing hardware.
10+ YOEGraduate degree in a related field, 10+ years in customer support technology or contact center transformation, experience with CCaaS and CRM platforms, AI-enabled tools, strong stakeholder and change leadership.
HigherEchelon: Provides leadership development, coaching, and IT consulting services.
Provide IT customer support in hybrid on-site and remote environments, troubleshoot hardware/software, use ticketing systems, and obtain VA clearance; bachelor’s in IT preferred or equivalent experience.
Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yrOnsiteFull Time
HPNYSE: HPQ: Produces personal computers, printers, and related digital imaging products.
10+ YOEGraduate degree required; 10+ years in customer support technology or contact center transformation; hands-on experience with CCaaS, CRM, AI-enabled capabilities; strong change leadership and program management skills.