21 customer support engineer jobs at 15 companies in Liberty, NC
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Product Support Engineer III
Southern Pines, North Carolina, United States
HybridFull Time
6+ YOE6+ years in technical support or engineering; HS diploma; advanced troubleshooting; installation/testing expertise; wireless networks; strong customer interface; ability to travel; active Secret clearance.
Wireless networks, Tactical communications, Personal computers, RF, Service manuals
4d
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VoIP Technical Support Engineer
Cary or North Carolina or United States
HybridFull Time
3+ YOEAssociate degree or 4+ years' experience; 3+ years as a voice/VoIP support engineer and troubleshooting complex issues; Wireshark and SIP ladder diagram experience; customer phone support experience.
Wireshark, SIP, TDM, OSI, SS7, RTP, Adtran, Cisco, Call Detail Records (CDRs), Netscout
4d
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VoIP Technical Support Engineer
Cary, North Carolina, United States
HybridFull Time
3+ YOEAssociate degree or 4+ years’ experience; 3+ years as a voice/VoIP support engineer troubleshooting complex issues; Wireshark and SIP ladder diagram experience; customer phone support experience.
Wireshark, SIP, RTP, SS7, Adtran, Cisco, Call Detail Records (CDRs), Netscout, CCNA, SSCA, SSVP, CCNP Collaboration
4d
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VoIP Technical Support Engineer
Cary, North Carolina, United States
HybridFull Time
3+ YOEAssociate degree or 4+ years' experience; 3+ years as a voice/VoIP support engineer and troubleshooting complex VoIP issues; Wireshark, SIP, network analysis, and customer support experience required.
Wireshark, SIP, RTP, SS7, Adtran, Cisco, Netscout, OSI
1w
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IT Senior Support Engineer
Winston-Salem, North Carolina, United States
FieldFull Time
2+ YOEAt least 2 years of IT support experience, strong communication and customer service skills, ticketing system knowledge, and ability to prioritize requests in a fast-paced environment. Associate degree preferred.
Active Directory, Microsoft 365, Microsoft SharePoint, Microsoft Teams, Azure, POS, ticketing systems
1w
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L2 Desktop Support Engineer
Liberty, North Carolina, United States
$55k-$65k/yr FieldFull Time
5+ YOEProvides Tier 2 desktop and field IT support, troubleshooting hardware, software, operating systems, LAN/WAN, and data center equipment; requires ServiceNow knowledge, customer communication, site travel, and physical equipment handling.
ServiceNow, LAN, WAN
2w
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Senior HPC Support Engineer, InfiniBand - NVLink
Westford or Durham or Redmond or Santa Clara or New York City
$108k-$207k/yr OnsiteFull Time
5+ YOE5+ years of customer support and debugging in large-scale networking or AI infrastructure; networking, Linux, cloud, containers, virtualization, InfiniBand, and GPU expertise; English proficiency and relevant degree or equivalent experience.
Linux, InfiniBand, NVLink, Ethernet, GPU, Claude, Codex, Cursor, IP, TCPDUMP, Wireshark, Open platforms, KVM, ESXi, AWS, OCI, RDMA/RoCEv2, NCCL, MPI, Slurm/SchedMD, Bash, Python, CCIE, JNCIE-DC/ENT, RHCE, NCP-AII/AIO/AIN
1mo
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Enterprise Customer Operations Engineer
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$120k-$160k/yr RemoteFull Time
3+ YOE3+ years support/SRE/DevSecOps experience; Kubernetes and cloud infrastructure experience; ability to obtain DoD Top Secret clearance; familiarity with FedRAMP/NIST compliance; strong troubleshooting and communication skills.
Game Warden, Kubernetes, Helm, AWS GovCloud, Azure Government, GCP, GitLab, PagerDuty, Jira, Grafana, Prometheus, Loki, Mimir, Docker, Istio, Terraform, GitOps
1mo
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Systems Reliability Engineer II- Technical Support, Virtualization, Linux, Trouble Shooting, Networking
Pune or San Jose or Durham or Mexico City or Bengaluru or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
4+ YOE4+ years SRE experience troubleshooting virtualization, networking, and Linux; strong customer-facing troubleshooting, communication, and problem-solving skills; degree in Engineering/CS preferred.
VMware ESXi, Citrix, Microsoft
2w
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System Design Engineer - EcoPlant
Winston-Salem or United States
$85k-$135k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent education with 5+ years of industrial controls support experience, system architecture expertise, 2+ years of industrial IT/networking and technical customer service, and IoT protocol knowledge.
IoT, Modbus, Profibus, TCP/IP, Google, Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Cisco Certified Network Associate (CCNA)
2mo
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Mobility Engineer
Greensboro, North Carolina, United States
$55k-$70k/yr OnsiteFull Time
4+ YOE4+ years customer service/troubleshooting experience; advanced mobile device technical skills; ability to document solutions, develop deployment/support processes, train others, manage SLAs, and participate in on-call rotation.
Zebra, Honeywell, Panasonic
1w
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Technical Support Intern 2027
Lowell or Durham or San Jose or Austin or Texas or North Carolina or Massachusetts or California or United States
$76k-$166k/yr HybridInternship, Contract
Currently pursuing computer science, computer engineering, artificial intelligence, or related studies; troubleshooting knowledge, Windows/Linux familiarity, communication skills, customer focus, and fluent English required.
Windows, Linux, Java, Python, watsonx, copilot
1mo
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SMB Sales Engineer
Morrisville, North Carolina, United States
OnsiteFull Time
1+ YOE1+ years technical pre-sales experience supporting SMB or commercial customers; strong consultative skills, solution configuration and pricing, and ability to communicate technical concepts to business audiences.
2w
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Enablement and Integration Engineer
Cary, North Carolina, United States
HybridFull Time
5+ YOEUS citizen required. 5+ years UNIX/Linux and systems support experience, cloud (Microsoft Azure,AWS), PowerShell and shell scripting, Kubernetes, bachelor’s in computer science or related; customer-facing consulting experience.
UNIX, Linux, Microsoft Azure, AWS, PowerShell, Unix shell scripting, Kubernetes, Python, Ansible, JIRA, ServiceNow, SAS
2mo
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Production Administrator
Durham, North Carolina, United States
$43k-$45k/yr OnsiteFull Time
Review contracts/engineering, schedule jobs, coordinate with crews and customers; strong communication, problem solving, teamwork, flexible scheduling; knowledge of construction materials; Excel and Google Sheets.
Excel, Google Sheets
3w
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General & Future Openings
Burlington, North Carolina, United States
OnsiteFull Time
Open candidate pool for multiple future roles across manufacturing, engineering, quality, supply chain, distribution, finance, and customer support; submit resume for consideration.
1mo
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SCM Specialist Professional
Cary, North Carolina, United States
$88k-$88k/yr HybridFull Time
4+ YOEBachelor's degree in business/logistics/supply chain/biomedical engineering or related and 4 years' relevant experience; experience with SAP P41/P40, Office 365, Power BI, Snowflake, E1P; international contact and customer support experience.
SAP P41, SAP P40, Office 365 Suite, Power BI, Snowflake, E1P
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