120 customer support engineer jobs at 79 companies in Lochearn, MD
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macOS Customer Support Engineer - SBG
Arlington, Virginia, United States
OnsiteFull Time
3+ YOE3+ years supporting macOS in enterprise environments, strong troubleshooting, customer service, JAMF/MDM familiarity, Shell/Bash/Python scripting, eligibility for DHS clearance, BS in related field required.
JAMF, AirWatch, Microsoft Intune, Shell, Bash, Python
1w
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Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yr OnsiteFull Time
3+ YOESupervise Tier II engineers, troubleshoot PCs/tablets/printers, perform IMAC/desk-side support, Office 365/Active Directory experience, ITIL knowledge, OEM certification and compliance with state gaming licensing, ability to lift 40 lbs and work rotating shifts.
Microsoft Office 365, Active Directory
2mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr HybridFull Time
3+ YOE3+ years Python with AWS/Azure; 2+ years in customer-facing support; Linux/Windows; IaC; cloud services evaluation; incident management; Bachelor's; AWS Solutions Architect or DevOps cert.
AWS, Azure, GCP, Python, Git, Terraform, CloudFormation, Jira, ServiceNow, Zendesk, Linux, Windows
2mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr OnsiteFull Time
3+ YOE3+ years Python; AWS/Azure experience; 2+ years in customer-facing tech support; IaC/automation; cloud service evaluation; incident management; Bachelor's degree; AWS Solutions Architect or DevOps Certification.
Python, AWS, Azure, Git, Linux, Windows, Terraform, CloudFormation, Jira, ServiceNow
2w
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Customer Support Engineer (Low-code Workflow Software)
Falls Church, Virginia, United States
$60k-$90k/yr HybridFull Time
2+ YOEBachelor's in CS or related,2+ years technical/customer support for enterprise software,ITIL familiarity,server troubleshooting (Windows/Linux),web tech and SQL proficiency,Zendesk experience,strong communication skills,US work authorization.
ITIL, BizFlow M, Zendesk, Windows, Linux, HTML, CSS, JavaScript, REST APIs, SQL
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macOS Customer Support Engineer - SBG
Arlington, Virginia, United States
OnsiteFull Time
3+ YOE3+ years supporting macOS in enterprise environments, strong troubleshooting, JAMF/MDM familiarity, Shell/Bash/Python scripting, ACSP/ACITP/CompTIA Security+ preferred, DHS clearance eligibility required.
JAMF, AirWatch, Microsoft Intune, Shell, Bash, Python, FedRAMP, NIST 800-53
2w
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Product Support Engineer (Entry-Level)
Baltimore, Maryland, United States
$64k-$96k/yr OnsiteFull Time
Bachelor's degree in mechanical or aerospace engineering required. Requires technical analysis, customer support, communication, problem-solving, and U.S. Person status or export-control authorization.
2mo
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Lead Support Engineer, Amazon LEO Enterprise Customer Support
Arlington, Virginia, United States
$121k-$164k/yr OnsiteFull Time
Lead-level satellite communications support engineer with strong networking, troubleshooting, and on-call readiness.
Cisco IOS, IOS-XE, IOS-XR, Juniper, Arista, Viptela, VMware VeloCloud, Versa Networks, SDN, CSO/SDWAN, Python, Ansible, Terraform, AWS, VPC, Direct Connect, Transit Gateway, REST APIs
3w
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Senior Customer Support Director
Herndon, Virginia, United States
$145k-$165k/yr OnsiteFull Time
10+ YOE3+ Mgmt10+ years aerospace experience, 3+ years managing category 1 customer support, aerospace engineering qualification, contracting knowledge, aviation safety awareness, transverse team leadership, strong English communication.
1w
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Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yr OnsiteFull Time
3+ YOE3–5 years IT support experience or technical school certification; Microsoft Office 365 and/or Active Directory experience; strong communication, customer-facing, and ITIL knowledge; ability to lift 40lbs and work variable shifts.
Microsoft Office 365, Active Directory
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Lead Customer Engineer - Power Solutions
Yocumtown, Pennsylvania, United States
OnsiteFull Time
2+ YOEBachelor's in mechanical engineering or related, minimum 2 years technical support experience in the connector industry, proficiency with Creo and Windchill, MS Office skills, knowledge of server/storage architectures and industry specs preferred; some travel required.
Windchill, Creo, Microsoft Office
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
2mo
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Staff Security Engineer, Customer Support and Integrity
United States or Washington
$194k-$285k/yr RemoteFull Time
8+ YOE8+ years security engineering experience; proven experience securing support/sales and third‑party support organizations; strong architecture and code-review skills; scripting (Python, Java), Terraform, IAM, GCP and AWS experience.
Python, Java, Golang, Terraform, Okta, GoogleWorkspace, Google Chrome Enterprise Premium, GCP, AWS
1mo
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Customer Support Specialist – USA
Washington or Israel or North America
HybridFull Time
5+ YOE5+ years technical support experience with complex software-hardware systems; strong networking (TCP/IP, routing, switching, firewalls), Linux, log analysis, troubleshooting, and collaboration with engineering; excellent English communication.
Linux, TCP/IP, RF
1mo
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Product Support Engineer
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yr RemoteFull Time
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Jira, Python, SQL, Tableau, Tofu
1mo
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Associate Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yr RemoteFull Time
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
1mo
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Lead Customer Engineer - Power Solutions
Yocumtown, Pennsylvania, United States
OnsiteFull Time
2+ YOEBachelor's in mechanical or related field, 2+ years technical support experience in the connector industry; proficiency with Creo and Windchill/3D modeling and PDM; knowledge of server/storage/data center architectures and industry specs preferred; strong communication.
Windchill, Creo, Microsoft Office
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Field Support Engineer II
Fairfax or United States
FieldFull Time
3+ YOE3+ years experience in electronics, fine mechanics, optics or medical field service; A+ and Net+ preferred; BS in related field preferred; strong communication, computer, troubleshooting and customer service skills; self-directed.
1w
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AI Customer Service Engineer
Chantilly, Virginia, United States
OnsiteFull Time
Provide technical guidance and support for AI infrastructure, troubleshoot complex issues, analyze usage data, and manage customer relationships; TS/SCI clearance and IAM Level II required.
6d
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Technical Support Engineer – PeopleSoft
Herndon, Virginia, United States
$104k-$166k/yr OnsiteFull Time
8+ YOERequires TS/SCI clearance with polygraph or ability to obtain it, a bachelor's degree plus 8+ years' relevant experience or 12 years' experience, and 8+ years supporting PeopleSoft.
PeopleSoft, Microsoft Email
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