49 customer support engineer jobs at 30 companies in Luling, TX
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Customer Support Engineer
Austin, Texas, United States
$25-$43/hrFieldFull Time
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
0+ YOEBackground in electronics, RF, mechanical, vacuum and plasma systems; troubleshooting PLC, DeviceNet, pneumatic, vacuum, AC/DC electronics; ability to travel >50%, lift up to 50 lbs, work in cleanroom; bachelor\u0002s degree required.
PLC, DeviceNet, MS DOS, Microsoft Windows, Microsoft Office
KLANASDAQ: KLAC: Provides process control and yield management solutions for semiconductors.
0+ YOEBachelor's degree, background in electronics/RF/mechanical/vacuum/plasma, ability to troubleshoot PLC/DeviceNet/RF/electronic/pneumatic/vacuum systems, MS DOS/Windows/MS Office knowledge, >50% travel, ability to lift up to 50 lbs.
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years customer-facing experience with complex storage solutions; strong Linux, networking, bash scripting, file systems and scale-out NAS knowledge; MS/BSc in CS/CE/EE; ability to travel ~20%.
RobCo: A developing autonomous industrial robotics and end-to-end automation solutions for factories.
Vocational degree or equivalent in mechatronics/EE/automation/CS/robotics, several years field service or solutions engineering experience in industrial automation, Python and PLC familiarity, knowledge of machine communication protocols, strong customer communication.
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yrHybridFull Time
NebiusNasdaq: NBIS: Builds cloud infrastructure and software for artificial intelligence development.
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
4+ YOEAssociate degree or equivalent technical training, 4+ years equipment support experience in semiconductor or related industry, mechanical aptitude, effective communication, and valid driver’s license.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, digital multimeters
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
4+ YOEAssociate degree or equivalent,4+ years equipment support experience (semiconductor preferred),mechanical aptitude with pneumatics/hydraulics/electronics/vacuum,valid driver’s license,Excel/Word/PowerPoint skills.
Microsoft Excel, Microsoft Word, PowerPoint, digital multimeter
Gotransverse: Cloud-based enterprise billing and revenue management software.
Troubleshoot web/API/database issues, write intermediate-to-advanced SQL, use spreadsheets (Excel/Google Sheets), work with ticketing systems (Zendesk/Jira), strong written/verbal communication and problem-solving skills.
SQL, Microsoft Excel, Google Sheets, Zendesk, Jira Service Management, Windows, macOS, Linux, LM, Sumo, REST APIs, webhooks, AWS, GCP, Azure
Senior Director of Digital Technology for Customer Support
Spring or Austin
$210k-$320k/yrOnsiteFull Time
HPNYSE: HPQ: Manufacturer of personal computers, printers, and imaging devices.
10+ YOEGraduate degree required in a relevant field, 10+ years in customer support technology or digital transformation, experience with CCaaS and CRM, AI integration, strong leadership, program and change management.
HigherEchelon: Provides leadership development, coaching, and IT consulting services.
Provide IT customer support in hybrid on-site and remote environments, troubleshoot hardware/software, use ticketing systems, and obtain VA clearance; bachelor’s in IT preferred or equivalent experience.
10+ YOEBachelor's degree or equivalent,10 years cloud-native architecture experience in customer-facing/support roles; experience with infrastructure/app modernization, migrations, security, networking, and cloud engineering.
Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yrOnsiteFull Time
HPNYSE: HPQ: Manufactures personal computers, printers, and 3D printing hardware.
10+ YOEGraduate degree in a related field, 10+ years in customer support technology or contact center transformation, experience with CCaaS and CRM platforms, AI-enabled tools, strong stakeholder and change leadership.
Senior Director of Digital Technology for Customer Support
Spring or Austin or Houston
$210k-$320k/yrOnsiteFull Time
HPNYSE: HPQ: Produces personal computers, printers, and related digital imaging products.
10+ YOEGraduate degree required; 10+ years in customer support technology or contact center transformation; hands-on experience with CCaaS, CRM, AI-enabled capabilities; strong change leadership and program management skills.
TrelleborgNasdaq Stockholm: TREL B: Manufactures polymer-based solutions for sealing, damping, and protecting applications.
Provide engineering support for manufacturing of PTFE/plastic/rubber parts, perform material testing, develop procedures, analyze processes, support QA/HSE and customer design needs.
GibbsCam, Solid Works, Microsoft Office, Programmable CMM, CNC, PLC
Dell TechnologiesNYSE: DELL: Provides information technology hardware, software, and services.
5+ YOE5+ years mechanical/thermal engineering experience with Direct Liquid Cooling, data center cooling, failure analysis, manufacturing support, CAD proficiency, and strong customer-facing communication.
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Design SRAM and custom silicon circuits to support CPU/GPU/SoC/Neural Engine products; apply engineering fundamentals and collaborate with a silicon design team.
WIKA: Global manufacturer of pressure and temperature measurement instrumentation.
Set up and maintain production lines, manage ERP and BOMs, create and implement ECNs, support continuous improvement and 5S, provide technical support to customers and internal teams.
Microchip TechnologyNasdaq: MCHP: Manufacturer of microcontrollers, analog, and mixed-signal integrated circuits.
5+ YOEBachelors in electrical engineering with 5+ years experience, expertise with PCIe/Ethernet/high-speed signaling, C/C++, Python/Shell, Linux/Windows/RTOS, PCB and mixed-signal design, and strong documentation and customer support skills.
PCIe, Ethernet, SPI, I2C, UART, C, C++, Python, Shell, Linux, Windows, RTOS, MacOS, Assembly, Oscilloscope, Function Generator, Power Supply
Delta ElectronicsTaiwan Stock Exchange: 2308: Global provider of power and thermal management solutions.
2+ YOEBachelor in electrical engineering, 2+ years electrical design (or 3+ years FAE), expertise in switching power supplies, circuit/firmware design, manufacturing/quality, customer-facing technical support and presentations.
Way: SaaS platform for brands to launch and manage guest experiences.
Tech-savvy problem solver with strong written/verbal communication and customer service skills; troubleshoot platform integrations, replicate errors, support CSS customization, maintain KCS resources, and liaise with Product/Engineering.